Serviced Accommodation Secrets Podcast

We are all experiencing such a strange time with the global effects of the Coronavirus COVID19, personally, socially and professionally.

Here are practical things you can do in your SA business to mitigate the cancellations and lack of bookings.  We need to adapt and change, in order to serve new types of guest and be available for those who need a clean, quiet, sanctuary.  I share ways to stay positive and keep our mindset strong and energised, not letting stress get the better of you.

The For show notes and resources in my podcast, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

See omnystudio.com/listener for privacy information.

See omnystudio.com/listener for privacy information.

When someone who has fulfilled an awesome role in your business decides to leave, there is likely to be a gaping hole left when they go, but here are six tips to help you have an easier transition.

This includes how to manage working with friends as our supervising housekeeper Sarah, who has been amazing and helped us start our business is a very good friend of mine, is leaving us now.

For show notes and resources in my podcast, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

See omnystudio.com/listener for privacy information.

See omnystudio.com/listener for privacy information.

Currently we have this in sharp focus as we look to do all we can to safeguard our teams and guests from risk of the Coronavirus as well as contact with other germs or disease.  It is important to make sure that they are aware of actions to take in terms of looking after themselves and following your policies and guidelines while staying or working at your SA units.  We are sending a message of calm, measured action and education as well as empathy for those affected by the virus and who are ill or have very sadly died in the world at this time.

The For show notes and resources in my podcast, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

See omnystudio.com/listener for privacy information.

See omnystudio.com/listener for privacy information.

Our guests need a great place to sleep and relax, so a key part of this and a factor that encourages guests to return, is having comfortable beds, towels that feel luxurious and gorgeous linen that always looks and feels amazing.  So today it's about what you need to set up in the first place and how to keep your linen supplies working well (we had to solve quite a few problems in this area!!)

The For show notes and resources in my podcast, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

See omnystudio.com/listener for privacy information.

See omnystudio.com/listener for privacy information.

Business details very useful for all of our SA Businesses!!

I had an excellent day at Progressive Towers recently in the company of Rob Moore and Jamie York, soaking up knowledge during a day of Q&A and business, cash flow and marketing content, sharing aspects that will help you a great deal with your SA business.

The For show notes and resources in my podcast, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

See omnystudio.com/listener for privacy information.

See omnystudio.com/listener for privacy information.

This time it's about how to work successfully with corporate agents and I'll be sharing my experiences so far. I had such a great meeting with SilverDoor recently and it was extremely valuable to get their feedback on the guests experiences who are staying with us and how this generates our success with them.  Here I share 11 valuable tips on how to form a great relationship with the agents and to be awesome hosts for their clients.

The For show notes and resources in my podcast, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

See omnystudio.com/listener for privacy information.

See omnystudio.com/listener for privacy information.

Do you expect everything to go perfectly in your SA business? Maybe you even feel like you've failed if it doesn't?

Or does fear of failure stop you from starting your SA business?

This is about making mistakes and what to do about the fact that things will go wrong sometimes, because this is a natural part of being an entrepreneur and growing in knowledge and experience.

For show notes and resources in my podcast, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

See omnystudio.com/listener for privacy information.

See omnystudio.com/listener for privacy information.

If you are in the SA business you’ll have a channel manager at the core of your business, so you won’t get double bookings when guests book through different online portals, plus there is the whole spectrum of managing not just one SA unit but your whole business.  We are looking to change to a new channel manager as ours isn’t quite cutting the mustard – here I discuss key points that you’ll want to consider when selecting your channel manager and property management system if you’re setting up your new business, or looking to change.

The For show notes and resources in my podcast, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

See omnystudio.com/listener for privacy information.

See omnystudio.com/listener for privacy information.

I've been getting feedback from operators that they weren't expecting a quiet January. If you have feelings of anxiety because your property is quiet at the moment have a listen to these five insights, because feeling anxious or even desperate will be harmful to your business if you make drastic decisions now.

For show notes and resources in my podcast, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

See omnystudio.com/listener for privacy information.

See omnystudio.com/listener for privacy information.

Our focus is on occupancy, giving value and making profit - we’re excited because our year has started with three long bookings!  Here I share with you an update on our business and six points to help you achieve the same.  You can get the types of guests you want staying at your SA properties!

For show notes and resources in my podcast, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

See omnystudio.com/listener for privacy information.

See omnystudio.com/listener for privacy information.