Join Kali Alexander, ServiceNow MVP Class of 2024, as we delve into the intricate world of ServiceNow with special guest Sarah Toulson, a three-time MVP awardee. Discover Sarah's journey from municipal service to becoming a renowned Service Portal architect at GlideFast, revolutionizing user experiences for clients across diverse sectors. From her insights on mentorship, women empowerment in tech through WomenNow, to her popular blog, Sarah shares her passion for blending design with public service, making technology accessible and empowering for all.