ServiceNow Podcasts

Tune in to hear from Juergen Knecht, Sr. Manager Service Automation at Ferguson Enterprise. He talks about creating a modern IT operation with intelligence, automation, and AIOps. You can also hear his talk in an on-demand webinar.

 

In this podcast series, we'll bring you a wide variety of topics concerning IT organization, technology, and leadership. Stay tuned to hear from industry experts, leading change agents, and rockstars that create a daily impact on their organizations and customers. 

See omnystudio.com/listener for privacy information.

Tune in to hear from Juergen Knecht, Sr. Manager Service Automation at Ferguson Enterprise. He talks about creating a modern IT operation with intelligence, automation, and AIOps. You can also hear his talk in an on-demand webinar.  

In this podcast, we'll bring you a wide variety of topics concerning IT organization, technology, and leadership. Stay tuned to hear from industry experts, leading change agents, and rockstars that create a daily impact on their organizations and customers. 

See omnystudio.com/listener for privacy information.

In July 2020, I had the chance to join the only and only David Loo, CEO of Perspectium, to discuss technical and data debt on a webinar originally titled "Don't break the bank". This audio is a rebroadcast of that webinar for those who may have missed it. Host Craig McDonogh also from Perspectium and ServiceNow alumni moderates the discussion.

Join the developer program for free at https://developer.servicenow.com

See omnystudio.com/listener for privacy information.

Join us as we cover a few of the new developer features in the Paris release. Chuck is joined by special guest ServiceNow Sr. Software Engineer, Dave Slusher. Dave is a familiar name (and voice) to the developer community. For several years he was a former Developer Advocate and co-host of Live Coding Happy Hour and TechNow. One detail - this discussion covers a lot of the Flow Designer and IntegrationHub features - fear not! We'll be talking to others in upcoming episodes to about other features.

Find out more, get a free personal developer instance, and level up your career at https://developer.servicenow.com

Join us as we cover a few of the new developer features in the Paris release. Chuck is joined by special guest ServiceNow Sr. Software Engineer, Dave Slusher. Dave is a familiar name (and voice) to the developer community. For several years he was a former Developer Advocate and co-host of Live Coding Happy Hour and TechNow. One detail - this discussion covers a lot of the Flow Designer and IntegrationHub features - fear not! We'll be talking to others in upcoming episodes to about other features.

Find out more, get a free personal developer instance, and level up your career at https://developer.servicenow.com

See omnystudio.com/listener for privacy information.

In this podcast episode, listen to Andy Jordan and Jeff Moloughney discuss the importance of identifying, and aligning to, business outcomes to improve the value received from investments. Do you struggle with benefits realization? Do you know what value metrics your organization wants managed, and the sources for that information? What signals do you look at to indicate that a project has been successful? Today, you can no longer state, “We don’t know what value the project delivered – but we think it was a good idea.” Learn how agile practices can help you understand the value being delivered along with accountability.

For more information on the value of tracking business outcomes, please join our next ServiceNow IT Business Management webinar scheduled for September 30. We will discuss how success comes from the right metrics, measured in the right way. To register, visit: Aligning to Business Outcomes.

See omnystudio.com/listener for privacy information.

In this podcast episode, listen to Andy Jordan and Jeff Moloughney discuss the importance of identifying, and aligning to, business outcomes to improve the value received from investments. Do you struggle with benefits realization? Do you know what value metrics your organization wants managed, and the sources for that information? What signals do you look at to indicate that a project has been successful? Today, you can no longer state, “We don’t know what value the project delivered – but we think it was a good idea.” Learn how agile practices can help you understand the value being delivered along with accountability.

For more information on the value of tracking business outcomes, please join our next ServiceNow IT Business Management webinar scheduled for September 30. We will discuss how success comes from the right metrics, measured in the right way. To register, visit: Aligning to Business Outcomes.

See omnystudio.com/listener for privacy information.

ServiceNow Developer Advocate, Brad Tilton joins Chuck to discuss how to get started as a ServiceNow developer and some useful resources.

Links mentioned in this episode:

https://developer.servicenow.com

https://community.servicenow.com

https://nowlearning.servicenow.com

https://sndevs.com

See omnystudio.com/listener for privacy information.

ServiceNow Developer Advocate, Brad Tilton joins Chuck to discuss how to get started as a ServiceNow developer and some useful resources.

Links mentioned in this episode:

https://developer.servicenow.com

https://community.servicenow.com

https://nowlearning.servicenow.com

https://sndevs.com

See omnystudio.com/listener for privacy information.

In this podcast episode, listen to Andy Jordan and Mark Price Perry discuss the importance of a business focused PMO. You will hear about key elements to ensure the organization’s enterprise agility is being supported by the PMO. It’s important to not only focus on the outputs, but also the ‘why’ regarding how a PMO should work with the leadership team in order to have the right tactics in place and first cast the business issues and challenges the PMO can serve. In doing, we can establish a strategy and set of tactics by way of people, process and tools; organization planning, and the things needed to achieve the outcome. The business focused PMO first establishes the ends to be achieved. The PMO must become more strategic to ensure the right investments are being made as a partner in the business. In this episode, listen to how Mark Price Perry juxtaposes the Mongol Empire to enterprise agility—an interesting comparison.For more information on how a business-focused PMO can empower your organization and drive business value, join our IT business management webinar. We will discuss how PMO and IT leaders can help increase business alignment, improve project predictability, and accelerate project delivery for your enterprise. To register, visit: The Business-Focused PMO.

See omnystudio.com/listener for privacy information.