Today's guest is Laszlo Balla, Senior ServiceNow Solution Architect at DXC Technology in Berlin. DXC Technology helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness and customer experience across their IT estates.

With over 15 years of experience working in IT, Laszlo joined DXC in June 2022. He has a proven track record in designing and implementing digital solutions for true business challenges on a wide scale. Laszlo is highly skilled in maximizing ServiceNow utilization by automating enterprise workflows and rationalizing platform architecture, as well as successfully turning business requirements into scalable deliverables.

In the episode, Laszlo will discuss:

His work as a Solution Architect at DXC,

Staying up to date with latest trends in ServiceNow,

The democratization of ServiceNow,

The user experience and consumerization of corporate IT processes,

The role of ServiceNow in today’s modern enterprise and

How the Solution Architect role will evolve in years to come