Episode 8: Mastering the First Visit – Building Trust & Long-Term Success

In this episode of the Seven Figure Chiro Podcast, Dr. Jeff Berard and Kristin break down the most critical visit in your chiropractic practice—the first visit. This is where trust is built, expectations are set, and long-term patient success begins. Learn how to deliver ahigh-impact, evidence-based, results-driven experience that makes patients confident in your expertise and eager to return.

Key Topics Covered in This Episode:✅The Role of the First Visit – Why a structured, patient-centered approach sets the foundation for long-term success.

✅Data Collection & Intake Process – How to streamline patient intake, gather movement assessments, and integrate cutting-edge technology for precise diagnostics.

✅The Importance of Connection – Why taking time to learn about the patient’s lifestyle, health history, and concerns builds trust and improves compliance.

✅The Chiropractic Examination – Conducting a thorough orthopedic, neurological, and chiropractic exam while explaining findings in real-time to enhance patient confidence.

✅Delivering a Clear Diagnosis & Treatment Plan – How to communicate results effectively, set expectations, and ensure patients understand their healing journey.

✅The Power of Follow-Up & Re-Evaluation – Why setting measurable goals and tracking progress keeps patients engaged and improves retention.

Dr. Jeff also shares personal insights from his experience at the Mayo Clinic and explains how their approach to patient care inspired his system for seven-figure success in chiropractic practice.

If you want to create a next-level patient experience that drives referrals, improves compliance, and builds long-term success, this episode is a must-listen!

🎯BONUS: Contact us to get access to the exact tools, forms, and technology Dr. Jeff uses for the first visit at⁠SevenFigureChiro.com⁠.

🎧Listen now and take your practice to the next level!

In this episode of the Seven Figure Chiro Podcast, Dr. Jeff Berard and Kristin dive deep into the power of patient experience and how it directly impacts the growth and success of your chiropractic practice.

From the moment a patient walks through your door, they begin forming an impression of your clinic. A well-organized, welcoming, and professional atmosphere sets the stage for patient trust, retention, and referrals. In this episode, we explore:

✅The importance of first impressions – How your front desk staff, waiting room, and office aesthetics shape patient perception.
✅How to build a five-star front desk team – Hiring, training, and setting expectations for a smooth patient experience.
✅Attention to detail matters – Why things like clean facilities, up-to-date decor, and a clutter-free space can set your clinic apart.
✅Dressing for success – The impact of team uniforms, professional attire, and cohesive branding on patient confidence.
✅Why investing in your practice pays off – Small upgrades to your office and staff can lead to higher retention, increased referrals, and greater revenue.

Your clinic should reflect the success you aspire to achieve. If you’re ready to optimize your patient experience and position your practice for seven-figure success, this episode is packed with practical, high-impact strategies you can start implementing today.

🎧Listen now and take your chiropractic practice to the next level!

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Podcast Summary: Elevating Patient Experience for a Seven-Figure Chiropractic Practice

Podcast Summary: "Mastering KPIs to Build a Seven-Figure Practice"

In this episode of the Seven Figure Chiro Podcast, Dr. Jeff Berard and Kristin dive into one of the most critical tools for growing and sustaining a successful chiropractic or physical therapy practice: Key Performance Indicators (KPIs).

KPIs are the "vital signs" of your business, giving you the insights needed to track progress, make data-driven decisions, and reach your goals. In this episode, you’ll learn:

• What KPIs are and why they’re essential for your practice.
• The four core KPIs every clinic owner should monitor: new patients, reactivations, total patient visits, and patient visit average (PVA).
• Financial KPIs like billed per visit average and office visit average to track your clinic’s profitability.
• How to use KPIs to scale your practice, optimize marketing, and even decide when to hire new team members.
• Why tracking KPIs is like monitoring your health and how proactive measurement can prevent issues before they arise.

Whether you’re a seasoned clinic owner or looking to start your own practice, this episode is packed with actionable insights to help you integrate KPIs into your operations and achieve seven-figure success.

Visit us atsevenfigurechiro.com for resources, custom tools, and more information about tracking and optimizing KPIs for your clinic.

Tune in now and start building a data-driven practice today!

In this episode of the Seven Figure Chiro Podcast, Dr. Jeff Berard and Kristin guide listeners through the critical steps of turning strategic planning into actionable results. Building on the foundational elements discussed in prior episodes, they dive into how to implement your Hedgehog Concept, create effective treatment models, and align your team for success.

Key Highlights:

What's Next?

In the next episode, Dr. Jeff and Kristin will discuss creating Standard Operating Procedures (SOPs) to streamline your processes and support your practice’s growth.

Takeaway: By implementing these strategies, you can differentiate your practice, deliver exceptional patient care, and achieve financial success. Don't miss this essential roadmap to practice growth and sustainability!

Podcast Summary: Building a Seven-Figure Chiropractic Practice with SOPs

In this episode of the Seven Figure Chiro Podcast, Dr. Jeff Berard and Kristin dive deep into one of the most critical components of running a successful chiropractic clinic: Standard Operating Procedures (SOPs). They explore why SOPs are the backbone of a scalable and thriving practice, offering consistency, compliance, and clarity.

The discussion highlights the following key takeaways:

The hosts encourage listeners to begin implementing SOPs to create a predictable, high-performing clinic and lay the groundwork for scaling to seven-figure success.

For more resources and personalized guidance, listeners are invited to visit SevenFigureChiro.com. Don’t miss the next episode, where they’ll discuss Key Performance Indicators (KPIs), the metrics that drive sustained growth and profitability.

Podcast Summary: Seven Figure Chiro Podcast - Episode 3

In Episode 3 of the Seven Figure Chiro Podcast, Dr. Jeff Berard and Kristin Berard dive into the art of building a powerhouse team, a critical step in achieving chiropractic business success.

Key Takeaways:

Practical Disciplines for Building Your Team:

Be Rigorous, Not Ruthless:

Get the Right People on the Bus:

Visionary and Integrator Roles:

Strategies for Hiring and Retention:

Why It Matters:

A high-performing team drives the success of your Hedgehog Concept and helps achieve your BHAG. The Berards share their own BHAG: becoming the most trusted and respected chiropractic clinic with a $5M revenue goal by 2030.

Next Steps:

Inspire your team with a shared vision, and build a culture of excellence. Visit SevenFigureChiro.com to learn more and stay tuned for the next episode of the Seven Figure Chiro Podcast.

Podcast Summary: Seven Figure Chiro Podcast - Episode 2

In Episode 2 of the Seven Figure Chiro Podcast, Dr. Jeff Berard and his wife, Kristin, explore the transformative Hedgehog Concept, a business strategy framework introduced in Jim Collins' Good to Great. They break down how chiropractors can use this model to find their unique focus, improve decision-making, and achieve sustainable success.

Key Takeaways:

The Hedgehog Concept revolves around identifying the intersection of three elements:

Dr. Berard explains how this strategy has guided their chiropractic businesses, helping them stand out in a competitive market by focusing on overlooked opportunities and sustainable profitability.

The episode also introduces the concept of BHAGs (Big Hairy Audacious Goals), bold objectives designed to challenge and inspire your team to strive for greatness.

Why It Matters:

The Hedgehog Concept helps chiropractors:

Dr. Berard and Kristin stress the importance of continually refining your strategy and ensuring your team and community align with your vision.

Next Episode Preview:

In Episode 3, they’ll dive into building a powerhouse team—critical to executing your Hedgehog Concept and achieving your BHAG.

Building the Foundation for a Seven-Figure Chiropractic Practice

In this episode of the Seven Figure Chiro Podcast, Dr. Jeff and Kristin Berard explore the foundational step for creating a seven-figure chiropractic practice: developing a clear and actionable vision. They emphasize the importance of crafting a vivid, detailed roadmap for your personal and professional future, highlighting how clarity drives passion, stamina, and results.

Key Takeaways:

- Vision First: Define your long-term goals with precision—imagine your ideal future, from financial stability to lifestyle aspirations.

- Break It Down: Translate your 20-year vision into smaller, actionable steps, including 1-year and quarterly goals.

- Mindset Matters: Success requires shedding past limitations, focusing on productivity, and adopting a relentless "do whatever it takes" attitude.

- Accountability: Share your goals publicly to stay motivated and committed. Reflect daily on actions that move your business forward.

- Team Synergy: Balance vision and execution by building the right team and leveraging individual strengths.

This episode challenges chiropractors to move beyond technical expertise and create a thriving practice fueled by clarity, passion, and disciplined action. Join the Berards on this journey to align your practice with your aspirations and unlock its full potential.

Welcome to the Seven Figure Chiro Blog

In this episode of the Seven Figure Chiro Podcast, Dr. Jeff Berard and Kristin Berard introduce their blog and podcast as a roadmap for chiropractors striving to build successful seven-figure practices. Drawing from over 20 years of experience, they share their journey from struggling with business basics to becoming a top 5% practice nationwide.

Key insights include:

- The Power of Vision: Clear, actionable goals are essential for aligning efforts with outcomes.

- Mindset Shifts: To grow, you must change the thought patterns that keep you stuck.

- Strong Foundations: Infrastructure, systems, and motivated teams are critical for scaling.

- Avoiding Pitfalls: Stay focused on proven strategies instead of chasing unnecessary tools or trends.

This episode emphasizes balancing passion with discipline and encourages chiropractors to pursue both professional and personal growth. Join the Berards on their journey to help chiropractors create thriving, fulfilling practices.