Last week on the show we started our conversation on search in life sciences, particularly the challenges faced by pharmaceutical organizations as they adapt to regulation through mergers and acquisitions, heavy research and development, clinical trials, sales and marketing, and the force that is put on data requirements in these organizations as a result.

This week, BA Insight's Jeff Fried continues the story of search in life sciences with two cases that showcase the power of data to combat the risks of ballooning research costs, soften the cultural rifts that come from access to information, and improving efficiency by de-duplicating efforts to stunning results. 

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Today on the show we present a conversation between BA Insight CTO Jeff Fried and Shane Connelly, Principal Product Manager at Elastic. The two begin their conversation on their rich competitive history that has led them to their current roles in the industry, through great consolidation in the field, to our broader and more accessible search horizons today.

This conversation comes on the heels of Elastic{ON}17 in San Francisco, with resources, keynotes, and demos linked below. Shane introduces us to Elasticsearch and how the Elasticsearch stack faces up against the explosion of data and requirements to access it as the company crests 100 million downloads and beyond.

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This week on Shared Insights, BA Insight chief customer officer Sean Coleman is back to tell us a story of The Hateful Eight, the eight portal risks that every CIO needs to know.

While we're talking specifically about CIOs in the legal industry, these best practices inform the universe of all CIOs and CTOs charged with supporting Intranets, portals, and enterprise search infrastructure.

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Jeff Bodem serves as BA Insight's director for North American legal markets and as a twenty-year veteran in the legal industry he joins us to talk about the evolution of technology in the field. From the prominence of the legal library to an exploding set of technology requirements, firms have seen technology as a key driver in firm success. Jeff leads us through some of the challenges that have plagued progress in the field, and the opportunities that have come with advances that have lead to cutting costs and increasing efficiencies in the firm.

Findwise has released the results of their fifth annual "Enterprise Search and Findability" survey that reports how search is managed and used globally. There's some great news in the data that points to an increased sophistication around search strategy — among other great trends — across reporting organizations over the last five years.

Findwise Business Area Manager for SharePoint and Office 356 Mikael Wendelius joins us from Copenhagen to help us wade through the results, along with a brief preview of our upcoming joint webinar to be held on March 28, 2017. Registration available now!

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There are industries in which search is used intensively across different parts of the business, different roles, and functions, with different information intentions. One of those industries is life sciences. There are unique requirements in the life sciences as a regulated industry, not to mention the higher than average trend toward mergers and acquisitions and the complications that come from bringing disparate systems together. Today on Shared Insights, we begin a series on search in the life sciences industry with an overview of unique traits that face technologists supporting the industry, leading to a number of cases that define search success in some surprising ways.

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This week, Microsoft announced a new search experience in Office 365, along with updates to Delve, all targeted at giving users a more personalized search experience that offers rich insight into the work you're doing, and better connects you to the work of your organization.

Microsoft's Mark Kashman joins us to walk through details of the announcement and share his insights into the broader implications of ongoing intelligent search development. And yes, we discuss the three laws of robotics in the process.

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Last year, we announced a strategic partnership between BA Insight and Recommind. Listeners will know Recommind as the brand behind Decisiv Search, an enterprise search leader of particular — though certainly not exclusive — interest to those in the legal field. Through this partnership, BA Insight has integrated Decisiv natively into SharePoint bringing Recommind's world-class search capability to all SharePoint customers.

Rick Fafard is BA Insight's technical director of professional services and joins us today to tell the story of this partnership and the opportunities that come with it in connecting users with the documents and experts they need to do their jobs.

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This week, BA Insight announced the immediate availability of Visual Refiners for O365. It's a new version of the software you already love, bringing reactive design and mobile awareness so that data exploration can be done effectively, even on a mobile device.

BA Insight CTO Jeff Fried joins us on the show today to share the thinking that went into this release of Visual Refiners along with his favorite functions that offer not just user convenience, but insights into data inside the firewall your teams have never experienced — both at work, and on the road.

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Ask your users to make the case for continuous improvement and investment in search, and you're likely to get a set of solid — potentially quite emotional — responses that stem from their experience struggling to find documents important them, their work, and their projects. And yet, even in the wake of user frustration, search is historically under-resourced.

Today on the show, our guest Martin White joins BA Insight CTO Jeff Fried to unwind the challenges facing the business in supporting increased investment in search and together they offer a set of actions to help you understand where you are in search, and helpful tools to guide your efforts to build the business case to improve it.

Martin White has been involved in the use of search technology since 1975. He is the author of four books on enterprise search, has conducted many search strategy and implementation projects since setting up his consulting business in 1999 and is a Visiting Professor at the Information School, University of Sheffield where he specializes in search evaluation methodologies. From 2011 to 2015 he was the Chairman of the Enterprise Search Europe conference. In 2013 he was asked by the European Commission to undertake a study of the factors affecting the adoption of enterprise search technology in the EU.

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