This week on the show, BA Insight solutions consultant and project lead Sanjaya Paudel joins us with a successful implementation story about a life sciences customer. This project brought together multiple pieces of BA Insight software and client systems, creating an enterprise search system reaching users around the globe that made their daily lives more productive.

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BA Insight CTO Jeff Fried is fresh from Microsoft Ignite 2017 and has gathered an expert panel of findability practitioners to help explain some of the biggest announcements that will impact your work in search. SearchExplained's Agnes Molnar, Puzzlepart's Mikael Svenson, and FindWise's Mikael Wendelius sit in to unpack their favorite announcements from updates to security and usability, to changes to the Microsoft Graph, to SharePoint and Bing for Business.

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We're fresh off the floor at Microsoft Ignite 2017 where Naomi Moneypenny, senior product manager for SharePoint, OneDrive, and Yammer at Microsoft, is sitting down with Jeff Fried to talk about some of the more important announcements from the company around SharePoint, search, and the Microsoft Graph. Adding capabilities to Graph and driving learning from collaborative behaviors across your company is central to increasing intelligence in search. At Ignite, the team is discussing how research, collaboration, and more can be directly informed by the Graph — it might not look like search as we know it, but it's happening all around you, bringing search wherever you are.

Learn how Naomi's team is pushing search forward through the Microsoft Graph, and how the Graph will influence the work we do across Microsoft products such as Bing for Business.

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Today we're talking about enterprise search from the open source perspective. Joining BA Insight CTO Jeff Fried for this conversation is Charlie Hull, director and co-founder at Flax and open source search specialist. From the importance of test-based relevance and tuning in search, to the drive to help administrative teams understand the critical role search can play in business efficiency, Charlie and Jeff share their perspectives on the new renaissance of the enterprise search space.

What's more, Charlie introduces his new book, co-written with Udo Kruschwitz, Searching the Enterprise:

Search has become ubiquitous but that does not mean that search has been solved. Enterprise search, which is broadly speaking the use of information retrieval technology to find information within organizations, is a good example to illustrate this. It is an area that is of huge importance for businesses, yet has attracted relatively little academic interest. This monograph will explore the main issues involved in enterprise search both from a research as well as a practical point of view. We will first plot the landscape of enterprise search and its links to related areas. This will allow us to identify key features before we survey the field in more detail. Throughout the monograph, we will discuss the topic as part of the wider information retrieval research field, and we use Web search as a common reference point as this is likely the search application area that the average reader is most familiar with.

Searching the Enterprise is available from now Publishers.

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BA Insight CTO Jeff Fried walks us through the thinking behind BA Insight's newest product, SmartHub. Positioned to be at the center of your intelligent search, SmartHub works with Elasticsearch (on-premise and cloud), SharePoint Search (on-premise or cloud), or Azure Search and is integrated with Google Cloud Machine Learning, Microsoft Cognitive Services and over 60 enterprise systems right out of the box to help you create a new generation of intranets and intelligent search solutions. Armed with practical examples, Jeff illustrates how SmartHub puts a user-accessible face on complex engineering and delivers a truly transformative search experience across the enterprise.

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Michael Cizmar is founder and Managing Director of MC+A, specializing in helping organizations improve their bottom line by implementing cloud and search technologies. He joins us today for a conversation on search and the importance of findability, specifically in light of Google's announcement that the Google Search Appliance has reached sunset with phase-out of the product beginning early 2016, targeting complete discontinuation by 2019. What does this mean for platform decisions moving forward? MC+A is Google for Work Partner so we count on Michael's expertise to help us navigate search in this post-GSA landscape.

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A few weeks ago, Jeff walked us through his perspective on the State of Search. In that conversation, Cognitive Search came up a number of times as an area that defines a next great wave of innovation coming in the search space.

Today we have two fantastic guests with us on the show to help us better understand what is going on in this area. Hadley Reynolds and Sue Feldman are co-founders and managing directors of the Cognitive Computing Consortium, they are both eminent analysts deeply versed in search and have much to teach in the role cognitive computing has in the rapidly evolving search space.

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Paul Henry, Chief Executive at NGAGE Intelligence, Inc, joins BA Insight CTO Jeff Fried to talk about the latest advancements with its next-gen NGAGE analytics offering, the fruits of a partnership we announced in January of this year.

The new enhancements bring an updated, easy-to-use interface to the NGAGE data model and extends it, allowing customers to more effectively and efficiently leverage the data they have toward behavioral insights. This puts a new level of insight into customer's hands — go broad and see KPIs from the start, or go deep and see how your users are truly interacting with data across your applications.

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This week on the show, BA Insight CTO Jeff Fried shares his perspective on the State of Search and BA Insight's strategy around the coming wave of change in the field. While technology is improving, the problems we're working to solve are becoming more challenging too, and the tools we have at our disposal to address them is forcing new paradigms in organization, access, and structure. From AR, to VR, to social and the cloud, your strategy for building a search platform — or replatforming — starts here.

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Rick Fafard, BA Insight's technical director of professional services, is back to share his experience working with legal customers large and small in their effort to implement BA Insight solutions. He takes us behind the scenes on the decisions that serve to bring improved access to matter and information in an industry that has quickly become a leader in information utilization and organization at scale. Along the way, Rick shares a story of one client that brought together four regions, clients, and thousands of staff in an efficient and user-friendly search implementation.

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