Knowledge architect Scott Mortenson shares his experience in building enterprise search applications for global law firm Orrick. Efficiency and effectiveness are everything for the firm and its clients, so creating a system that is both powerful and discoverable for end users means bringing all the right tools into play.

The team brings a powerful search solution for millions of documents and assets to users through an open source front end, backed by Microsoft's SharePoint search. Today on the show, Mortenson shares the opportunities their latest search application offers the organization, along with some surprising challenges along the way.

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Developments in artificial intelligence and natural language processing is progressing at a blistering pace thanks to investments from Microsoft, Google, Amazon and others. But how easily you can make use of these incredible technical resources depends on your facility with the tools, APIs, and your understanding of the strengths of each company’s approach. Today on the show, BA Insight CTO Sean Coleman is back to share his team’s experience investigating the landscape of NLP technologies and how you can best make use of them in your stack, and the state of BA Insight’s own integrations with each.

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We hear it all the time — and it seems like such an easy solution to the metadata woes: let the AI tool crawl our data and assign metadata as it sees fit. If you’ve gone down that particular road, then you know where it ends up. That’s why BA Insight Technical Account Executive Jason McCullagh joins us today to bring a message of balance between what AI can accomplish and where you should focus on "old fashioned human intelligence" to best impact your efforts to improve findability.

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Xavier Ayala is a digital business transformation strategist at Esteve Pharmaceuticals headquartered in Barcelona, Spain. Their challenge? How do you integrate SharePoint and OpenText LiveLink for quick access to terabytes of documents to over 2,500 employees?

Ayala joins us today to share the story of how they faced that challenge and the tools they used to do it. And it shouldn’t surprise you to hear that a key tool in their set comes in the form of BA Insight connectors, specifically Connector for LiveLink, and has opened the door for future migrations for the company in the coming year.

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It’s been a busy season in the technology sector but now that conference travel is slowing down, we’ve caught up with BA Insight CTO Sean Coleman for a recap of his experience at Microsoft Ignite 2018. The big announcement for us this year centered on the company’s realignment around Microsoft Search. Our conversation with Sean starts there, but he brings a number of non-search related takeaways from his experience in Orlando as well!

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Patrick Rochel serves as SharePoint Solution Architect at a major global financial services firm. He joins us today to share the story of transformation. In the wake of a legacy of paper, two years ago their CEO made an announcement: it was time for the company to go paperless.

Over 18 months, Patrick and his team worked to ingest mountains of paper and in that time brought 80% of the company’s records online. He shares the story of the project, the platforms, and the BA Insight software that helped his company bring their content repository into SharePoint and beyond.

Bonzai Intranet Founder and Director of Product, Michal Pisarek, joins us today to talk about the importance of integrating intelligence into your intranet. What does he mean by intelligence here? It’s more than throwing buzzwords like AI and Machine Learning around, and can also be deceptively simple. Listen in today as a seasoned expert in our field shares his observations in building search infrastructure that truly serves users.

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Sam Marshall is the owner of ClearBox Consulting where he’s specialized in intranets and the digital workplace for nearly two decades. Today, he works on digital workplace strategy and the business side of Office 365. He is the lead author of the annual ‘SharePoint Intranets in-a-box report’ and he’s here today to talk to us about employee experience in the digital workplace, diagnosing enterprise search, and how to approach the people challenges you might run into along the way.

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What are some of the most exciting search technology innovations so far this year to make enterprise search more intelligent and user friendly? BA Insight’s CTO and Chief Customer Officer Sean Coleman and Advisory Board Chair Jeff Fried sit down to talk about the tools and technology that has them eager to develop and deliver, which includes major advancements in AI and ML. Join in for their thoughts on search technology that has them excited in 2018, as well as what's keeping them up at night!

This week, Korn Ferry Senior Vice President and CIO Bryan Ackermann joins us to talk about the business challenges that come with aggressive mergers and acquisitions and how SharePoint and BA Insight software has helped them not only mitigate the frustrations of growth, but keep their eye on a future in which search is only step one toward invisible, secure collaboration for his company anytime, anywhere in the world.

Korn Ferry is a key player in leadership development as a talent and recruiting partner to 93% of the FORTUNE 100. The company is nearing 50 years old in just a few years and currently moves 100,000 people through its leadership programs each month.