If we had a million pounds to spend on retail technology, what would we spend it on? Martin and Alan are joined by Richard Surman, Head of IT at Crew Clothing for this episode of Shepherding Chaos.

On this edition of Shepherding Chaos, Retail247's Non-Executive Director, Alan Morris, sits down with Dr. Esther Pugh. Esther is Doctor of Philosophy, and a Senior Lecturer in Retail, Marketing and Consumer Behaviour at Leeds Beckett University. Together they discuss sustainability within the retail industry and how technology can help brands and retailers to become more sustainable. 

This episode is all about ‘Client - Supplier Relationships’ and the importance of partnerships. We discuss niche retail focussed suppliers having an advantage over companies that are considered more generic.

In episode 5 we take a look at technology that we class as disruptive and how it enables innovation.

2020 has obviously been a rubbish year and there are many things that we'd get rid of if we could. In this end of year episode we take a quick look at the five retail technology related observations we'd consign to the bin.

In this episode we discuss how technology functions should consider themselves and integral part of any business rather than an 'outsider' craving influence.

In this episode we discuss how technology can, and should, contribute to customer service. 

In this first episode of our look at all things retail technology we discuss The Constant of Change and how the delivery of retail technology projects needs to adapt to a world where the pace of change is ever increasing.