Episode 3 features Ernie Edmonds, Sr. Managing Consultant of Cyber Physical Security Services at CMTC. Ernie explains what Zero Clear is, where it came from, and how it’s structured. In addition, Ernie debunks the common misconception that data security is a “big company” problem and discusses warning signs that an attacker may have access to a company’s data. Ernie concludes the conversation by offering suggestions for how SMMs can help secure their data as well as how they can better educate their employees to prevent attacks.

Episode 2 features Dr. Ron McFarland, Sr. Consultant of Cyber Physical Security Services at CMTC. Ron discusses what a third-party IT provider is, the services they typically provide, and why they tend to be prime targets for cyber attacks. Ron goes on to explain the ways SMMs can make sure they’re hiring the right provider, red flags to look out for, and tips to ensure their IT provider is following best practices.

Episode 1 features Buzz Thomas, Managing Consultant of Cyber Physical Security Services at CMTC. Buzz explains what ransomware is, where it comes from, and who is most at risk of an attack. Buzz also explains the most common ways ransomware hackers gain access to SMMs’ networks as well as tools available to SMMs to help them increase their level of security.

Season Ten of Shifting Gears deep-dives into cybersecurity topics: ransomware, third-party IT providers, and Zero Clear. Shifting Gears’ host Gregg Profozich is joined by subject matter experts to explore each of this season’s topics.

Episode 3 features NIST Baldrige Performance Excellence Program Manager Dr. Kelly Welsh and CMTC Quality Practice Lead Eliot Dratch. Kelly and Eliot explain what the “Job Quality Toolkit” is, its connection to the Baldrige Excellence Framework, and how it can help manufacturers attract and retain high-performing employees. Kelly and Eliot then detail the eight drivers of job quality that turn a routine occupation into a high-quality job where your employees feel respected, valued, and important.

Episode 2 features Pandora Ovanessian, Senior Technology Consultant at CMTC. Pandora explains what enterprise resource planning (ERP) is, how it works, and its evolution over the years. In addition, Pandora discusses common signs that point to an organization needing technology improvements and explores what a roadmap for digital transformation looks like.

Episode 1 features Jane Tierney, Founder and President of Purple Link. Jane covers the key elements of supply chain diversification and the role it plays in risk mitigation. In addition, Jane offers advice regarding supplier negotiations and discusses supply chain “red flags” to look out for.

Season Nine of Shifting Gears deep-dives into supply chain diversification, enterprise resource planning (ERP), and the key drivers of job quality. Shifting Gears’ host Gregg Profozich is joined by subject matter experts to explore each of this season’s topics.

Episode 3 features three executives from Mizuho OSI – Steve Lamb, Kevin Thorne, and Bill Bregar – as well as Denise Shields, Principal of the Shields Resource Group. Steve, Kevin, Bill, and Denise explain the Malcolm Baldrige National Quality Award and the MBNQA Framework. The group then discusses Mizuho’s continuous improvement journey using the Baldrige Criteria – why they were interested in applying the Criteria, what the process looked like, and the value the Criteria has provided them. 

Episode 2 features Christopher Thornberg, Ph.D., Founding Partner at Beacon Economics LLC. Christopher discusses the current state of the economy and what he calls the “stimulus hangover.” In addition, Christopher covers key indicators of economic health, trends impacting the manufacturing sector, and what manufacturers should look out for in the future.