Under the Influence with Martin Harvey

Shituation: Why great clients still go somewhere else


Listen Later

Most chiropractors think practice growth comes from big breakthroughs.

New ads.
New funnels.
New “systems.”

But the best practices often grow another way:

Tiny improvements.
Repeated consistently.

A better question.
A clearer explanation.
A stronger handover.
A more intentional experience.

The aggregation of marginal gains.

In this episode, Martin unpacks a common practice “shituation” :

Someone is seeing you regularly for prevention or performance care…
Then suddenly goes somewhere else for an acute flare-up you probably could have helped with.

Why does it happen?
Why do good clients still “bucket” providers into categories?
And how do you respond without sounding defensive or territorial?

Inside this episode:

• Why patients often stop associating chiropractors with acute problem-solving
• The hidden downside of successfully communicating prevention care
• How “yes, and…” communication lowers resistance
• Why making people feel wrong closes them off
• The difference between “hunting” and “farming” in practice growth
• How collaborative networking can create a win-win-win for clients, providers, and your practice
• Why sustainable growth usually comes from refinement, not reinvention


Aligned Practice is opening for just 3 new chiropractors.

The new intake includes our personalised onboarding process designed to help create momentum in communication, retention, referrals, and confidence.


To learn more about the Bali Reset:

https://insideoutpractices.com/bali-reset-2026

To learn more about Aligned Practice

https://insideoutpractices.thinkific.com/products/communities/aligned-practice


Check out the Retention Recipe

https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0

To learn more about Reactivate to Accelerate

https://insideoutpractices.thinkific.com/courses/reactivate


...more
View all episodesView all episodes
Download on the App Store

Under the Influence with Martin HarveyBy Martin Harvey

  • 5
  • 5
  • 5
  • 5
  • 5

5

5 ratings


More shows like Under the Influence with Martin Harvey

View all
Rocket Chiropractic Podcast for Chiropractors by Dr. Jerry Kennedy

Rocket Chiropractic Podcast for Chiropractors

69 Listeners

The Informed Chiropractor Podcast by Dr. Don MacDonald

The Informed Chiropractor Podcast

75 Listeners

The Diary Of A CEO with Steven Bartlett by DOAC

The Diary Of A CEO with Steven Bartlett

8,876 Listeners

The Demartini Show by Dr John Demartini

The Demartini Show

104 Listeners