Sign up to save your podcasts
Or
Share Should companies be using bots or humans to deal with customers ?
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
Should companies be using bots or humans to deal with customers ?
Ray White chats to Nathalie Schooling, CX specialist from nlightencx, about the use of artificial intelligence to improve customer experience. Are companies getting it right, and do customers still prefer human interaction ?
See omnystudio.com/listener for privacy information.
View all episodes
By Primedia Broadcasting
2.3
33 ratings
Ray White chats to Nathalie Schooling, CX specialist from nlightencx, about the use of artificial intelligence to improve customer experience. Are companies getting it right, and do customers still prefer human interaction ?
See omnystudio.com/listener for privacy information.
More shows like Drive with John Perlman
View all
Global News Podcast
7,865 Listeners
Fareed Zakaria GPS
3,488 Listeners
EconTalk
4,282 Listeners
Dan Snow's History Hit
4,823 Listeners
The Money Show
34 Listeners
The Midday Report with Mandy Wiener
4 Listeners
The Daily
113,460 Listeners
The Clement Manyathela Show
18 Listeners
Afternoon Drive with John Maytham
7 Listeners
The Diary Of A CEO with Steven Bartlett
8,953 Listeners
The Last Word with Lawrence O’Donnell
7,385 Listeners
The Best of Breakfast with Bongani Bingwa
2 Listeners
GoodFellows: Conversations on Economics, History & Geopolitics
708 Listeners
The Lead
0 Listeners
Bruce Whitfield’s Business Week
2 Listeners