ILTA Voices

Showing Bus Ops Some Love: How Process Improvement in Your Business Operations Can Give You the Boost You Need to Engage with Legal

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In this podcast session, we will discuss how to best apply process mapping to business operations, and ultimately make the leap from bus ops to legal processes.

Questions Harriet will ask Cassie: 

  • What is process mapping and why should we care if it is used in business or legal operations?
  • What sage advice can you provide to those who are new to integrating process on the business side of the house?  Are there specific departments that might be best to start with? What are the quick, easy wins?  
  • Now, for the $1 million dollar question: how do you make the leap from business ops process improvement to legal process improvement?  How do we convince legal teams to drive interest in process improvement?
  • How can we alter our approach when it comes to the legal side of the house  in convincing them how process mapping and process improvement is important?

    • Moderator:

    ​@Harriet Joubert-Vaklyes - Process Innovation Senior Specialist, Shearman & Sterling LLP

    Speaker:
    ​​@Cassie Vertovec - Managing Director, Practice Management and Innovation, Paul Hastings​ LLP

     

    Recorded on 02-02-2022

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    ILTA VoicesBy ILTA - International Legal Technology Association
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