When cultural and working norms are opaque it's hard for people to be effective and it damages organizations. So how do we recognize it and beyond transparency what do we do about it.

Why do some people easily carry on great conversations during a meeting or conference with people they've just met? The reasons are not what you may think.

Here we debunk (a little) some common misconceptions and provide some practical tips that we've learned to be more approachable, carry great conversations and set up lasting connections with people at work.