Signals Podcast Network

Signals Podcast Network

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Signals Podcast Network episodes

  • How to Set Chatbot User Expectations

    Guest: Wolf Paulus- At Intuit, Wolf is an internationally experienced technologist and innovator, accelerating the discovery and adoption of emerging technologies. Changing the world one life at a time. He's also an Adjunct Professor at Grossmont College, where he teaches an intermediate class in the Computer Science department. He was appointed to the advisory committee at the University of California, Irvine, and frequently speaks at conferences and user groups on topics ranging from Physical Computing to Emotional Prosody.
    Connect with Wolf on LinkedIn and check out the Intuit website!

    Wolf’s 3 Keys to the Future of Valuable Bots:

    1. Make sure the bot speeds up the process

    2. Manage Users Expectations

    3. Give the user more than expected

    Connect with Billy and Chatfunnels!
    Billy on LinkedIn and Twitter.
    Chatfunnels on LinkedIn, Facebook, Twitter, and Instagram.

    Comment on our social media using the #digitalconversations for the chance to win some ChatFunnels Swag!

    Check out our blog to sign up for a FREE 14 day trail of of bot platform!

    22 min
  • Taking Bot Testing to the Next Level with Dylan Zwick

    Guest: Dylan Zwick- Dylan is the co-founder and CPO of Pulse Labs Labs, the premier user research, measurement, and analytics solution for developers, designers, and platforms creating the next generation of voice interfaces. Pulse Labs works closely with the major platforms (Amazon, Google, etc…) as they create this new technology, as well as with application developers building on these platforms, to help make their work great through feedback and data from real world users.

    Before striking out on his own, he was the Director of Data Science at Overstock.com. He led a team of data scientists on projects ranging from automated bidding optimization to supply chain management. Essentially, if there's a facet of the company that could benefit from improved data analysis, visualization, automation, or optimization, his team tried to be be of assistance. Finding useful projects wasn't difficult. Figuring out the most valuable projects was.
    Connect with Dylan on LinkedIn and check out the Pulse Labs website!

    Dylans 3 keys to creating value using bots: 

    1. Leverage other tools 

    2. Continually test and improve

    3. Make it conversational

    Connect with Billy and Chatfunnels!
    Billy on LinkedIn and Twitter.
    Chatfunnels on LinkedIn, Facebook, Twitter, and Instagram.

    Comment on our social media using the #digitalconversations for the chance to win some ChatFunnels Swag!

    Check out our blog to sign up for a FREE 14 day trail of of bot platform!

    33 min
  • The Three Biggest Mistakes of Building a Bot

    Guest: Rachel Batish- Rachel is an experienced and hands-on entrepreneurial front-runner. She has successfully developed and implemented strategies for dynamic startups and projects for the past 13 years in both the private and the non-profit sectors, from inception to execution, and from initial revenues to large-scale turnover. 
    She is passionate about working with people and cultivating relations with her customers, partners, colleagues, investors and most importantly, my employees.
    Connect with Rachel on LinkedIn and check out the Audioburst website!

    Here are the 3 biggest mistakes people make when building a bot:

    1. Don’t botify the bot

    2. Don’t build it then forget it

    3. Define the bots use case to meet users needs

    Connect with Billy and Chatfunnels!
    Billy on LinkedIn and Twitter.
    Chatfunnels on LinkedIn, Facebook, Twitter, and Instagram.

    Check out our blog and get a free bot & live chat analysis!

    Take a screenshot of the podcast and post using the #digitalconversatio

    23 min
  • How to Use Bots to Create Personalized Experiences

    Guest: Ali Loghmani- Ali co-founded his 1st startup in 2002, and made an exit the same year. He started coding from an early age with a Sinclair Spectrum 48k when Ali was 13, and sold he first product, an inventory management system, fully developed in C when he was only 16. Since then  he have been building and selling software.
    Connect with Ali on LinkedIn!

    Ali’s keys to Engaging and Scaling using Bots

    1. Create interactive, personalized content

    2. Provide Useful add-ons 

    3. Tailor the conversation and the content

    Connect with Billy and Chatfunnels!
    Billy on LinkedIn and Twitter.
    Chatfunnels on LinkedIn, Facebook, Twitter, and Instagram.

    Check out our blog and get a free bot & live chat analysis!

    Take a screenshot of the podcast and post using the #digitalconversations!

    19 min
  • The Importance of Intentional Iteration on Bots

    Guest: Alexys Bartok- Alexys started at Messenger Funnels as a Virtual Assistant, and very quickly saw that it needed Chatbot Copywriters, so she asked to learn how to do that. As it happens, Alexys quickly learns a lot of things, and she is currently Sr. Project Manager, and Engagement Specialist at Messenger Funnels. Alexys also is an Actor.
    Connect with Alexys on LinkedIn and check out the Messenger Funnels website!

    Alexys' 4 Strategies to Designing a Converting Bot

    1. Draw a Strategic map before you start

    2. Create a persona for your bot

    3. Make your flow feel like a friendly conversation

    4. Intentionally iterate each part of the bot 

    Connect with Billy and Chatfunnels!
    Billy on LinkedIn and Twitter.
    Chatfunnels on LinkedIn, Facebook, Twitter, and Instagram.

    Check out our blog and get a free bot & live chat analysis!

    Take a screenshot of the podcast and post using the #digitalconversations!

    17 min
  • 4 Keys to Integrating Voice into your Marketing Process with Bob Stolzberg

    Guest: Bob Stolzberg- Bob believes that every business needs an Alexa Skill the same way they need a website. And if they don't get one they'll be in big trouble because their competition got there first. He's the best in the world at helping businesses engage real customers and get a real ROI using Voice Technology like Alexa Skills. He's the Founder and CEO of VoiceXP. VoiceXP is a voice app building tool that Anyone can use to put their business on Amazon Alexa, Google Assistant, and Samsung Bixby without coding, hiring a developer, or tech team at all. 
    Connect with Bob on LinkedIn and check out the Voice XP website.

    Bobs four keys to getting started with voice:

    1. Secure brand name in the voice space. 

    2. Integrate voice into your current marketing process. 

    3. Make sure voice skill is a funnel. 

    4. Create frictionless enjoyable experience for user. 

    --- Social Media Examiner VoiceXP ---

     Connect with Billy and Chatfunnels!
    Billy on LinkedIn and Twitter.
    Chatfunnels on LinkedIn, Facebook, Twitter, and Instagram.

    Check out our blog and get a free bot & live chat analysis!

    22 min
  • Your Guide to Using Digital Marketing to Start an Agency

    Guest: Jason Swenk- Fresh out of college I was off to work for Arthur Anderson, one of the big 5 consulting firms. I quickly realized that I couldn’t work for anyone but myself, so I decided to change direction, quit my day job and launch a digital marketing agency that quickly grew to a multi-million dollar operation working with brands from AT&T, Hitachi, and Lotus Cars. After 12 years of steady growth, we caught the attention of bigger agencies and sold the agency in 2012.

    Now, I run a unique consultancy helping marketing agency owners grow their agencies faster. I currently host two shows that are available for download.
    Connect with Jason on LinkedIn and check out Jason Swenk.

    4 Keys to Starting an Agency Today:

    1. Clarify where you want to go. 

    2. Understand what your prospect wants.

    3. Use bots to directly contact customers right away.

    4. Take hold of opportunities and stay optimistic.

     Connect with Billy and Chatfunnels!
    Billy on LinkedIn and Twitter.
    Chatfunnels on LinkedIn, Facebook, Twitter, and Instagram.

    Check out our blog and get a free bot & live chat analysis!

    Take a screenshot of the podcast and post using the #digitalconversations for some awesome Chatfunnels swag!

    20 min
  • 6 Keys to Prioritizing Chatbot Deployments

    Guest: Amanda Stevens- A charismatic, creative, and driven leader with strong experience in conversation design, Natural LanguageProcessing (NLP) design and optimization. Amanda is passionate about designing AI solutions to educate, engageand inform users. She is a self-motivated individual committed to teamwork and achieving measurable results.
    Connect with Amanda on LinkedIn and check out Master of Code.

    6 key points to qualify a use case for conversational AI

       1. Are people talking about this today?

       2. The complexity of the current interaction?

       3. Does it require multiple interactions within a system to complete this task?

       4. Does the user need to interact with multiple systems?

       5. What are the current difficulties around this use case?

       6. Do users feel comfortable talking about this today?

     Connect with Billy and Chatfunnels!
    Billy on LinkedIn and Twitter.
    Chatfunnels on LinkedIn, Facebook, Twitter, and Instagram.

    Check out our blog and get a free bot & live chat analysis!

    Take a screenshot of the podcast and post using the #digitalconversations!

    29 min
  • 3 Keys to building a Bot That Converts

    Guest: Niel Reichl- Niel got into chatbots in an effort to support himself and his family. He worked for Mary Kathrine Johnson and learned to use chatbots. Now Niel  helps $3M and up per year Business Owners increase their average monthly revenue by 20% using automated sales funnels provided they meet the requirements and follow each step to the dot. He is located in the Philippines.
    Connect with Chad on LinkedIn and check out BottBott Industries.

    Niel's 4 Tips To Creating an Effective Sales Funnel

     1. Start with the end.

     2. Build a list.

     3. Use a survey to collect info.

     4. If they say no to your product, ask why.

     Connect with Billy and Chatfunnels!
    Billy on LinkedIn and Twitter.
    Chatfunnels on LinkedIn, Facebook, Twitter, and Instagram.

    Check out our blog and get a free bot & live chat analysis!

    Take a screenshot of the podcast and post using the #digitalconversat

    21 min
  • The future of voice and chatbots in the workplace with Chad Oda

    Guest: Chad Oda- Chad possesses a comprehensive understanding of conversational interfaces (e.g. Alexa, Chatbots, etc.) and how brands can pragmatically leverage this paradigm-shifting technology to engage customers with innovative, intuitive, and personalized experiences. Chad has extensive insight & expertise into the design, development, and implementation of these immersive conversational interfaces. From conversational copywriting to natural language processing, and multi-modality, Chad has his pulse on the ever-evolving conversational ecosystem. Chad has collaborated with the top technology companies such as Oracle, Microsoft, Amazon, LivePerson, and Google. Chad also speaks internationally at the leading conversational conferences
    Connect with Chad on LinkedIn and check out Chat Mode.

    John's 4 Tips To Getting Started Using Messenger

    1. Utilizing chatbots on microsoft teams for automating simply processes is now accessible and very useful for helping people accomplish simple a straightforward task or find info.

    2. To gain adoption for voice in business we’ll need to start with simple use cases.

    3. The future is a marrying of chat and voice bots accross different channels and mediums.

     Connect with Billy and Chatfunnels!
    Billy on LinkedIn and Twitter.
    Chatfunnels on LinkedIn, Facebook, Twitter, and Instagram.

    Check out our blog and get a free bot & live chat analysis!

    Take a screenshot of the podcast and post using the #digitalconversations!

    27 min

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