In this episode of Tech Talk Daily, Emma and Ryan delve into how AI chatbots are revolutionizing the modern shopping experience. From finding the perfect pair of shoes to tracking late-night gift deliveries, chatbots are reshaping how consumers interact with online stores.
Ryan shares his hands-on experience with chatbot integrations, while Emma highlights how conversational AI brings a personal touch to e-commerce. Together, they discuss the balance between automation and human support, the growing trend of 24/7 virtual assistance, and how future chatbots could read tone, detect frustration, and tailor responses like real sales associates.
Tune in to learn why shopping with chatbots isn’t just about speed — it’s about personalization, connection, and the future of digital retail.