Dive into the world of jewelry insurance with Matt Dietz and Dustin Lemmick as they unravel its complexities in this enlightening episode. Dustin, the founder and CEO of Brightco, sheds light on the pain points of jewelry insurance and how his company’s tech-driven approach is revolutionizing the industry. Listen in as they swap roles, asking each other insightful questions that reveal the inner workings of insurance sales, customer service, and the importance of empathy in claims. This episode promises a wealth of knowledge that will leave you more informed than 99% of people on Jewelry Insurance.

Episode summary created by https://headliner.app

(00:00) Free resource for you that will help you sell commercial insurance

(01:10) This is a great deep dive episode on jewelry insurance

(02:03) Matt Deets is a 19 year insurance agent and podcast host

(03:03) Dustin Lemeck is the third generation jeweler and founder of Brightco

(04:57) With jewelry and watch insurance, I noticed a handful of pain points

(09:40) Matt Miller: The insurance industry right now is very challenging

(12:58) With rising replacement costs, are incident rates and claim rates also subsequently increasing

(17:31) How do you guys at Brightco keep your pricing so competitive

(20:00) If your loss rate is really low, can you pass those savings on to clients

(25:43) Matt, why are agents debundling for their policyholders

(32:41) Some companies are trying to control costs by cutting agent commissions

(34:29) Brico uses algorithms to reprice items every year through insurance

(41:07) Matt Bright: What role does customer service play in a client’s experience

(47:59) Let’s do feedback on insurance differentiation for agents

(48:28) Brightco has been in business since 2017, but brought first product in 2019

(56:16) Matt: If you want to get appointed with Brightco and sell their product

Get Appointed at Brite.com

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Music by Roger Clyne and the Peacemakers

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