Hello From The Other Side Of The Pass! Lucy and Ruth chat to Terence about moving from the world of hospitality into a career in digital marketing. Terence tells us the tricks of the trade – teaching us what content will hook our customers in. Your Tik Tok can take you to the Tip Top if you play your cards right! Happy listening.

Hello From The Other Side Of The Pass! A few years back pink burgers had a high profile in the hospitality world – what was the outcome? This bitesize podcast explains why pink burgers are unsafe and provides a brief summary of the FSA guidance of how pink burger can be made safely if the process has be validated

Hello From The Other Side Of The Pass! This week's bitesized episode addresses the issue of Conflict Resolution. Lucy and Ruth role play a number of scenarios you may have come across in your own teams. Happy Listening!

Hello From The Other Side Of The Pass! In this bitesize episode, we skim the surface of the recruitment struggles in the industry and mull over what can be done to attract and retain staff despite the odds being stacked against us. Watch this space for more spin off episodes, we could chat about this for days…!

Hello From The Other Side Of The Pass! This week plan your way to menu profitability and success! Lucy and Ruth talk about the importance of balancing a diverse menu with a all thought through work flow. Not forgetting the cost considerations to ensure optimum profitability.