Simply Hospitality

By Ruth Baker and Lucy Branson

Welcome to Simply Hospitality. Featuring Lucy, a restaurant owner and HR professional passionate about helping the hospitality industry thrive, and Ruth an Environmental Health Officer and the owner o... more

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FAQs about Simply Hospitality:

How many episodes does Simply Hospitality have?

The podcast currently has 88 episodes available.

Simply Hospitality episodes:

February 08, 2024 #18: Special Guest Tara Knight: Leadership in Hospitality
Hello From The Other Side Of The Pass! Today Lucy and Ruth are joined by special guest Tara Knight from Southsea Coffee Co. and Southsea Local. Tara joins Lucy and Ruth for a chat about the challenges of running a cafe and a retail outlet simultaneously. Listen to the end to learn Tara's "why"
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38min
January 31, 2024 #17: Bitesize: One to Ones: The Holy Grail of People Management
Hello From The Other Side Of The Pass! This week you can listen to Lucy's step by step guide of how to give a successful one to one and set your team up for greatness!

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7min
January 28, 2024 #16: Training Effectiveness: Why Your Staff Aren't Doing What You Told Them
Hello From The Other Side Of The Pass!Today, Lucy and Ruth discuss meeting your people where they are! Different learning styles require different communication styles. Listen for top tips on how to train your team effectively.
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47min
January 17, 2024 #15: Bitesize: Listeria : What you need to know.
Hello From The Other Side Of The Pass! This is the first in our bitesize podcasts. Ten minutes of info you may find useful. This episode provides a summary of Listeria Monocytogenes; the biggest cause of food borne illness in Europe. You will discover why and who may need to worry about this potential killer and what you need to do to avoid being involved in an outbreak. Honestly its only fifteen minutes – give it a go!
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16min
January 10, 2024 #14: Roles and Responsibilities in Hospitality: Building a Successful Team and Ensuring Food Safety
Hello From The Other Side Of The Pass! This Episode Lucy and Ruth will be discussing the various Roles and Responsibilities of everyone involved in running a food business

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29min
January 03, 2024 #13: Handling Customer Complaints: Turning Negatives into Positives
Happy New Year From The Other Side Of The Pass!! In this episode Lucy and Ruth dive into what to do when you get the dreaded customer complaint. It happens to everyone so here are a few pointers to help steady the ship when people complain.
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35min
December 20, 2023 #12: The role of an EHO. How they can support your business.
Special Guest Julie Barrett, joins us in this episode, recent past President of The Chartered Institute of Environmental Health, to talk about what makes an EHO tick. Ruth, Lucy and Julie discuss why EHOs have such drive and passion for what they do, and propose taking a different perspective on their role.

What do you think? Does your EHO have a heart?
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42min
December 13, 2023 #11: Special Guest Victoria Vickery: Marketing Strategies for Hospitality Success
Victoria Vickery from The All Star Marketing Club offers tips on how to cut through the noise in our competitive industry, to help you stand out from the crowd. Full of actionable points, it's a corker! Enjoy x
[email protected]
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54min
December 06, 2023 #10: Special Guest Episode! Feat. Tim Wallsgrove, COO of Flour Pot Bakery!
Join us as we delve into the nitty gritty of what it takes to run Brightons most successful bakery operation.

We chat candidly with Tim about the challenges of running a multi-site operation, maintaining integrity, how to measure success and build the right team.
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1h 8min
November 29, 2023 #9: Workplace & Food Safety Culture: Building a Strong Foundation
Hello, and welcome back to season two of From The Other Side Of The Pass! We're back with our hosts Lucy and Ruth and this episode they are jumping back in to discuss Food Safety Culture in the industry.
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30min

FAQs about Simply Hospitality:

How many episodes does Simply Hospitality have?

The podcast currently has 88 episodes available.