“When we talk about errors, complications and adverse events, we have to understand that not all poor outcomes are the result of an error. There are so many contributors to something going wrong, which may be both individual or more commonly systemic.”— Mikhail Higgins, MD, MPH  

In this audio version of an SIR Today recap on the SIR 2023 Annual Scientific Meeting session, " Building a Quality and Safety Program,"  Mikhail Higgins, MD, MPH,  Noor Ahmad, MD,  Hector Ferral, MD, FSIR,  Bradley B. Pua, MD, FSIR,  and Joshua Weintraub, MD, FSIR, describe the critical importance of human emotion and good data in developing a truly effective safety and quality program.

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