Alexandra reverses roles & becomes the interviewee in this episode as she talks about her recent experiences on JetBlue. She had a "mint"ful journey, in particular on their inaugural flight from Amsterdam!

JetBlue is an interesting airline - it's onboard product is more akin to a full service one; and then you have them pioneering the use of narrow body aircraft for trans-Atlantic routes!

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In this episode, we'll dive into the world of customer experience, with Vimal Kumar Rai. Whether you're a frequent flyer or an occasional traveler, what are some of the things that make your journey truly an experience to remember? Or is one of those trips that you sooner forget!

"Airlines have the opportunity to create lasting impressions and build brand loyalty through exceptional customer experiences."

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Embarking on a journey is more than just buying a ticket; As travelers, we prepare to explore new horizons, but our trusty companions on these expeditions are often the bags we carry.

These bags, whether they're neatly packed suitcases, reliable backpacks, or stylish totes, hold more than just our belongings – they contain our anticipation, curiosity, and the promise of what's to come.

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Have you ever thought about who designed the seat that you sat in on a flight? But, we are sure that it was a key part of your onboard travel experience. This episode of the podcast focuses on aircraft seats and is a captivating listen of the passion, dreams, innovation & dedication of two very special guests;

Jeff O’Neill who is a perennial traveler, aviation enthusiast & avid points collector who runs Zephyr Aerospace, the inventor of Zephyr Seat, which provides affordable access to inflight sleep for all travelers on long haul flights

and

Alejandro Nuñez Vicente a young passionate industrial designer from Madrid, developing and designing Chaise Longue, a double decker seat that will change the way people travel on long-haul flights.  Alejandro's aim is to disrupt boring & outdated economy class with the Chaise Longue Economy seat!

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In this episode, join us for a captivating conversation with Ann Cederhall as we delve into the past, present, and future of aviation.

We explore the remarkable transformations that have occurred in the industry over the last few decades. So many areas have changed, but there are those that still remain rooted in tradition. With technology at the forefront, we ponder whether these ongoing changes will ultimately lead to a better version of aviation. Tune in as we navigate through the dynamic landscape of the aviation industry!

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Launching a new airline is a daunting task, even in the best of times. But for aviation entrepreneurs, it's a dream they are willing to pursue and see turn into reality. In this podcast episode, we sit down with Manoj Chacko, a passionate aviation entrepreneur and founder of FLY91, a new airline set to launch in India.

In the second half of the episode, we explore the global landscape of new airlines and what it takes for them to succeed. Finally, we take a glimpse into the future, where the aviation industry will be a lot different from the one we see today!

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Welcome to the very first episode of SKY LOUNGE where we explore the world of airport lounges. Have you ever been curious about what these "exclusive" spaces are all about?

From great airport airside views, gourmet food & drink to comfortable seating, we'll dive into what makes airport lounges the ultimate luxury experience for travelers. But then again, lounges are becoming more mass market focused, as credit card companies, banks & airlines leverage them as powerful sales and loyalty tools!

How will the lounges of the future evolve? What does your dream lounge look like?

All this and more in our very first episode of Sky Lounge!

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