SkySwitch UC Client seen as tool to power growth and independence for partners, high level of relationship control

“What it all comes down to is owning the customer relationship,” says Sean Breeden of SkySwitch. In this podcast, Sean looks at the coming year and discusses how his company is helping partners chart their own course, brand their own brand, but with as much support and portfolio diversification as possible. Sean tells us that by avoiding mergers and other changes, SkySwitch is also providing stable benefits and returns for their partners. Sean notes the high level of relationship control, SkySwitch partners have. “We provide Infrastructure as a Service, Software as a Service, onboarding, and ongoing training. Our partners build their recurring income and the margins tend to range from 50 to 70 points.”

Several weeks ago, SkySwitch released a new full-featured UC client which is tightly integrated with the core SkySwitch UCaaS platform and delivers all the features that businesses need to stay connected with their customers and team. The SkySwitch UC client is available for both web and desktop with mobile functionality becoming available by end of year.  The UC Client enables white-label partners to provide rock-solid voice calling with minimal support needed. It also delivers desirable collaboration, presence, contact management, business texting, and optional virtual fax features that are not available with audio-only softphones and provides a superior demo experience to help our resellers win more customer deals. Sean connects this development to the wider SkySwitch story.

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