By Audrey Joy Kwan
If you want to grow an agency to seven figures and beyond without working more hours in your business, tune in.
I know your time is valuable, so I keep it practical and help
... more
5
1010 ratings
The podcast currently has 116 episodes available.
How many of your network connections are sending you high-quality referrals? Take a moment to think about it.
If your answer is "not enough," you’re not alone. Many agency owners believe that growing the size of their network is the key to getting more referrals. But here’s the truth—it’s not about how many people you know; it’s about how well you know them and, just as importantly, how well they know you.
Today, we’re breaking down a big misconception in the agency world: the belief that a bigger network equals better results. Spoiler alert—it doesn’t.
What often gets overlooked is a huge opportunity: agency-to-agency referrals. But let’s address the common concern: Won’t we step on each other’s toes? If one agency gains a client, doesn’t another lose?
Not at all. Collaboration, when done with the right intent, is far more powerful than competition.
In this episode, I’m diving into:
Let’s rethink what it means to have a network that truly works for your agency!
Show Links:
Join the Agency Together Newsletter: https://audreyjoykwan.com/newsletter
Explore Agency Together: https://audreyjoykwan.com/Agency-Together/
Connect with Audrey on LinkedIn: https://www.linkedin.com/in/kwanaudrey/
Don’t forget the free Agency Together Newsletter.
Join hundreds of agency owners receiving insights about growing and leading a small – less than 50 people – mighty agency. Try the free newsletter.
Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one.
Get the full show notes and more information here: https://audreyjoykwan.com/podcast/ep115
Podcast Edits by Lindsay Curtis
What’s the secret to building a high-caliber, close-knit team as your agency grows?
Growing an agency isn’t just about increasing numbers; it’s about expanding in ways that keep your team engaged, connected, and performing at their best.
In this episode, we dive into building a strong, scalable culture that keeps your team driven and purpose-focused.
I’m joined by Victoria Gray, COO of Conversion Digital, a boutique agency that’s doubled in size under her leadership while maintaining a high-performing, purpose-driven vibe.
We’ll cover:
If you’re looking to build a dynamic, motivated team, this episode is full of practical tips to help you grow while staying true to your agency’s core values. Let’s dive in."
Show Links
LinkedIn: Victoria Gray
Conversion Digital: conversiondigital.ca
Access our network designed for agency owners to get more consistent referrals, connections and collaborations. Agency Together can save you time and help you build a network that gets you the clients you want to work with.
And don’t forget the free Agency Together Newsletter.
Join hundreds of agency owners receiving insights about growing and leading a small – less than 50 people – mighty agency. Try the free newsletter.
Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one.
Get the full show notes and more information here: https://audreyjoykwan.com/podcast/ep114
Podcast Edits by Lindsay Curtis
If you're wondering how to boost team morale and client satisfaction while giving your team the gift of time, this episode is for you.
Revenue goals are important for agency owners, but so is achieving a sustainable work-life balance.
And one concept that's been making waves in the agency space is the four-day workweek.
While we've touched on this topic before, today, we’re getting into details with actionable insight you can put into practice even if you’re not fully ready for the four-day workweek.
You’ll meet Teylor, who leads a thriving five-person agency that has fully embraced the four-day workweek for three years.
So, even if having a shorter work week isn’t on your radar, this episode is jam-packed with ideas to help your business save time and have happier clients.
Tune in to hear:
Listen in as Teylor offers insights to building a work-life balanced agency without sacrificing productivity or client satisfaction.
Show Links
Book Recommendation: Shorter: Work Better, Smarter, and Less
Tools Mentioned: Harvest, Basecamp
LinkedIn: Teylor Schiefelbein
Email: Teylor@ArmadaDigitalCo
Access our network designed for agency owners to get more consistent referrals, connections and collaborations. Agency Together can save you time and help you build a network that gets you the clients you want to work with.
And don’t forget the free Agency Together Newsletter.
Join hundreds of agency owners receiving insights about growing and leading a small – less than 50 people – mighty agency. Try the free newsletter.
Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one.
Get the full show notes and more information here: https://audreyjoykwan.com/podcast/ep113
Podcast Edits by Lindsay Curtis
Has your agency hit a plateau? Maybe you're attracting the wrong clients or feeling like your services aren’t being valued as much as they should be.
If this sounds familiar, it might be time to rethink your positioning.
In this episode of Small But Mighty Agency, we’re diving into how repositioning your agency can help you:
Wondering if it’s time to reposition?
I’ll walk you through the four key signs that indicate a shift is needed and share actionable steps to successfully reposition your agency and reignite growth.
Key Takeaways:
Let me know your thoughts after you listen—I’d love to hear from you!
Show Links
Access our network designed for agency owners to get more consistent referrals, connections and collaborations. Agency Together can save you time and help you build a network that gets you the clients you want to work with.
And don’t forget the free Agency Together Newsletter.
Join hundreds of agency owners receiving insights about growing and leading a small – less than 50 people – mighty agency. Try the free newsletter.
Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one.
Get the full show notes and more information here: https://audreyjoykwan.com/podcast/ep112
Podcast Edits by Lindsay Curtis
Are you a small agency owner wondering how to really stand out?
If you've been feeling the pressure of competition and questioning how to unlock new growth opportunities, you're in the right place.
In today's episode, I’m unpacking a strategy to transform how you approach growth.
The future of small agencies is in building networks, not silos.
Specialization and collaborative ecosystems are already opening doors to new opportunities that many small agencies might have thought were out of reach.
That’s why in this episode, I’m sharing the answers to these three key questions:
If you’re of the mindset that other agencies who offer the same services are your competition, it could be limiting your potential.
So stick around because if you want smarter ways to grow and shape the success of your agency, this episode will point you in the right direction.
Show Links
If I may suggest a collaborative ecosystem, check out Agency Together – a referral network designed to help busy agency owners get more consistent referrals and connections without wasting time.
Don’t Forget The Free Agency Together Newsletter.
Join hundreds of agency owners receiving insights about growing and leading a small – less than 50 people – mighty agency. Try the free newsletter.
Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one.
Get the full show notes and more information here: https://audreyjoykwan.com/podcast/ep111
Podcast Edits by Lindsay Curtis
What if you could cut your task from hours to minutes—wouldn’t that change how your agency operates?
Imagine if what took you 14 hours now takes you 2 hours, or what took you 4 hours now takes 35 minutes?
For Matt Rouse, co-owner of Hook SEO, those numbers reflect the reality of how AI is raising his agency's productivity.
In this episode, Matt shares how AI has drastically increased productivity at his agency, helped him streamline operations, enhanced client services, and even developed new offerings.
Here’s what you’ll learn:
If you're wondering whether AI will take over jobs in the agency space, Matt answers with a resounding yes—but with a twist. Tune in to hear how AI has changed the way this agency works and gain practical insights on how your agency can harness AI to save time, improve quality, and remain competitive.
Show Links
Book: Will AI Take My Job?
Website
Digital Marketing Masters Podcast
Hook SEO
Get the Free Agency Together Newsletter.
Join hundreds of agency owners receiving insights about growing and leading a small – less than 50 people – mighty agency. Try the free newsletter
Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one.
Get the full show notes and more information here: https://audreyjoykwan.com/podcast-ep110
Podcast Edits by Lindsay Curtis
Has the thought of franchising your business ever crossed your mind?
Whether your answer is a “yes” or “no,” this episode will get you thinking about what is possible.
If you want to leverage your business and explore new growth avenues, building a marketing franchise is an option.
But as you might guess, it’s not just about having a great business idea—it’s about having proven systems and processes that can scale.
So, what does it take to transform an agency into a successful franchise?
In today’s episode, we sit down with Vivian Olodun, CEO of Flourish Media, who shares her journey from agency owner to franchisor.
Here’s what you’ll learn:
Tune in today to hear how this agency owner is doing things differently and gain actionable insights into how to leverage your business better.
Show Links
Flourish Media Website
Vivian's Instagram
Get the Free Agency Together Newsletter.
Join hundreds of agency owners receiving insights about growing and leading a small – less than 50 people – mighty agency. Try the free newsletter
Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one.
Get the full show notes and more information here: https://audreyjoykwan.com/podcast-ep109
Podcast Edits by Lindsay Curtis
What is the number one thing that stops agency owners from specializing in a niche?
Fear.
It’s the fear that niching down will result in fewer clients.
But the reality is quite the opposite. I see niche agencies thrive every day, and their success stories speak volumes about the power of specialization.
In today’s episode, Amanda Lee Smith shares the transformative process that led her to a niche and the defining moments that made her go all in.
Her agency has worked with brands like Adidas, Arcyterx, Lululemon, and Allbirds because of their specialty in outdoor sports and activities.
What sets her agency apart is its deep industry knowledge and its ability to partner with clients as true experts. Specializing has made working with dream clients not just possible but a reality.
Of course, the decision to specialize isn't always straightforward; it requires introspection, experimentation, and a willingness to adapt.
In this episode, Amanda shares key actions that helped her claim and thrive in her niche. Including:
Tune into this episode to hear the transformative journey and gain actionable insights into claiming and thriving in your own niche.
Show Links
Monday Creative Website
Get the Free Agency Together Newsletter.
Join hundreds of agency owners receiving insights about growing and leading a small – less than 50 people – mighty agency. Try the free newsletter
Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one.
Get the full show notes and more information here: https://audreyjoykwan.com/podcast-ep108
Podcast Edits by Lindsay Curtis
What’s working in marketing this quarter to drive sales?
First, there is no one-size-fits-all to anything.
Finding what works for your business is an exercise in understanding your ideal buyers, but the opportunity to see and hear what works for others can help you optimize or streamline what works for you.
That’s why we’ve invited three friends who are marketing specialists in their specific niches to share what is working for them and their clients.
You’ll hear three powerful insights that are generating results for each of these marketing specialists:
A common thread connecting each of these insights, despite their different areas of expertise, is the focus on increasing trust and building relationships.
Tune in to this episode to see how the foundation of increasing trust and building relationships is being implemented across different businesses. You'll get actionable insights to enhance your marketing efforts and drive more sales.
Show Links
LinkedIn: Audrey Kwan
Free Discovery Call for Agency Together
Get the Free Agency Together Newsletter.
Join hundreds of agency owners receiving insights about growing and leading a small – less than 50 people – mighty agency. Try the free newsletter
Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one.
Get the full show notes and more information here: https://audreyjoykwan.com/podcast-ep107
Podcast Edits by Lindsay Curtis
What does a successful pivot into new services look like for an agency?
It’s not always smooth sailing!
In our latest episode, we chat with Ted Lau about how he identified the need for a more profitable and stable service niche during a difficult business partner break-up.
By prioritizing client feedback, Ted transitioned his business from a creative services provider to a lead-generation digital marketing agency.
He leaned into four keys for growing the agency and navigating the pivot:
Tune into this episode to discover the whole story and learn actionable tips.
Show Links:
What Are The Top Niches for Agency Success in The Current Economy?
You Know Ted YouTube
Marketing News Canada Podcast
Ballistic Arts
Ted’s LinkedIn
Get Your Agency Org Chart Cheatsheet to Build a Small But Mighty Agency
Are you flying by the seat of your pants building your agency and want more order to chaos? Start here. Get the Mighty Pod Model cheatsheet for a look inside a Small But Mighty Agency structure that scales.
Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one.
Get the full show notes and more information here: https://audreyjoykwan.com/podcast-ep106
Podcast Edits by Lindsay Curtis
The podcast currently has 116 episodes available.
14,733 Listeners