Smart AF

Starting a new business always has its challenges. Sean has been thrust into his new business: owning and operating an antique market. He'll talk about his new challenges, including renovations, hiring, and announcing changes to vendors. You can follow his new business at https://vintagegarageantiques.com

How many things have you talked yourself out of because you were afraid you might fail? This fear of failure can become so ingrained in you, like a bad habit, that you continually downplay what you can actually accomplish. I'm here to tell you that you can do SO much more than you could imagine. So how do you push through this fear? In this episode, Torie Mathis and her cohost Sean, talk about how they've overcome the fear to start new businesses, move across the country and take on their fair share of risk. No risk, no reward.

Most businesses deal with some type of returns or cancellations, and getting this right is crucial to customer satisfaction. Over 90% of shoppers say they will NEVER shop with a business again after a poor return experience. A return or cancellation of service does not mean the relationship is over, it can be just the beginning. In this episode, I review a couple of my recent review experiences and give actionable strategies for you to improve your return process and get SMART with your customer service and relationship building.

Everyone's entrepreneurial journey is a little different, but most seem to be a rollercoaster of changes, challenges, and opportunities. Mine is definitely all of those and more. Coming up on 15 years of my entrepreneurial life, I reflect on the ups and downs, the unexpected turns, and the milestones that got me here. And I highlight the three major turns that made the most impact on my success and how you can speed up your chances of success too.

What do you do when each month you have money in and money out, but nothing left? We've seen businesses think they're doing okay because they have money coming in every month, but if there is never anything left over, what can you do? In this episode, Torie Mathis and her cohost Sean, talk about what steps you can take to save your failing business and how they are turning around a new business they just bought the owner out on. Why would they buy out a business that is upside down? Follow them on their journey and find out!

Professional conferences and conventions can be costly and time-consuming, so should small business owners and solopreneurs even waste their time with them? On this episode, Torie Mathis and her cohost Sean talk about the good, the bad, and the ugly when it comes to conferences and Sean's experience this past week at the NAAM event for Miles Through Time Automotive Museum. And how he came home a big winner.

Show notes and resources at toriemathis.com/show

People love productivity hacks; how to get more done in less time. The problem is most get more of the wrong thing done, leaving them exhausted, burned out, and no closer to their goals. Busy work is not the answer to long-term success. In this episode, Torie Mathis busts through your basic productivity tips and shows you 5 ways to get the right things done, so you work less, get more of the right things done and crush your goals again and again.

While most 10-year-olds are consuming games, videos, and merchandise, my 10-year-old is doing things a little differently. I tried to interview her about her empire, but her shyness took over, so Sean and I instead chatted about our youngest's empire-building skills. From video editing and collaborations to merch and branding this girl is going places, and I am proud to break down her journey thus far, her amazing consistency and commitment, and how you can apply this to your empire building.

Starting a business is an opportunity to set things up the way you want them to be. With Miles Through Time there have always been parts of it out of their control. Until now. In this episode, Torie Mathis and her cohost Sean, talk about how starting a new business will give them newfound control over all aspects of their business, but this doesn't come without its own unique challenges. Follow along on their journey with this new venture.

If you make offers on your website and no one is responding you may be missing this key piece to your sales process. In this episode, Torie Mathis and her cohost Sean talk about how service-based businesses fail when marketing like commodity businesses and what changes can be made to boost sales, repeat business, appointment requests, and referrals. If offers are falling flat, this episode is for you.