Smart Business Performance Podcast

Smart Business Performance Podcast

By Roger KnockerBusinessEducation
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Smart Business Performance Podcast episodes

  • SBP012: Key Capability Indicators

    Steve Rogers has developed – in correlation with KPI – Key Capability IndicatorsTM as a term to measure how capable someone or something is at a specific point. These KCIs differ from KPI's in the way that Performance looks at the past and Capabilities looks at the potential for the future. In this podcast, Steve discusses 5 KCA's (or Key Capability Areas) that can be effectively used to measure people.

    37 min
  • SBP011: The Fundamentals of KPIs & Driving Performance

    Christine is the Head of Research at the KPI Institute - a Romanian-based company operating in other international spaces such as Australia, Dubai and Malaysia. In this podcast, she discusses the details of what a Smart KPI is and what it should do. She also touches on how they - at The KPI Institute - do what they can to increase and maintain Performance Management and Performance Culture using tools such as Scorecards and Dashboards.

    48 min
  • SBP010: 9 Skills Required in the Changing Role of the CFO
    Brett Tromp is the current Chief of Financial Officer (CFO) of Discovery Health. He is very passionate about what he does and has a great belief in the values of health at Discovery. Brett has had many years’ experience and won the Young CFO of the year award in 2015. In this podcast, Brett discusses changing the role of the CFO in business and discusses 9 skills that CFO’s should have to be successful.
    41 min
  • SBP009: How to Collect Cash Faster
    Learn How to Collect Cash Faster with Chris de Zeeuw
    Every company must send out invoices and collect cash. As a result, Chris de Zeeuw’s company, Capisol, manages just that. They focus on client document management and automation. In other words, they focus on how to collect cash faster. Chris has many years’ experience in this industry and sees automated processes as hugely beneficial with a general 10% improvement in  the debtor’s collection process and, in addition, 50% less costs. Capisol prides itself in a holistic view of improving cash collection processes to their best speed. They also aim to improve efficiency, from documents to staff. In this episode, we learn the five principles that they base their solution on.
    31 min
  • SBP008: How to Make Your ERP Implementation a Success
    Tips on How To Make your ERP Implementation a Success
    Ian has had many years’ experience in leadership from HR to Production Management and finally General Management to Production Directing to – most recently, Project Leadership on a Large-scale ERP Implementation projects. He has also had experience in Supply Chain and Business Systems Directing. From Ian’s experience, in this podcast, we are happy to be learning tips on how to make your ERP implementation a success.
    26 min
  • SBP007: Speed Up Business Processes like Emergency Services
    How To Speed Up Business Processes with Tips from the Emergency Services:
    Andrew Boden is the related Business Executive of Mediclinic Southern Africa. He founded ER24 in 2000. They have approximately 2000 staff and 350 emergency vehicles around the country. ER24 is now one of the biggest emergency call centres in the Southern Hemisphere.
    In this Podcast, listen for tips on how to speed up your Business Processes by hearing Andrew compare Business to Emergency Services.
    46 min
  • SBP006: How to Reset your Sales Force to Deliver This Year
    How To Reset Your Sales-force to Deliver This Year:
    Steve Rogers discusses ways in which to effectively measure and manage your Sales Force. He describes the importance of sales within the company and the extent to which Sales can be rearranged.
    In this podcast, learn how to reset your sales force with steps such as Using Performance Data, Evaluating Segments and Creating Thirds. 
    44 min
  • SBP005: How to Identify People’s EQs to Bring out their Best
    How to identify People’s EQs to Bring out their Best:
    In this episode, Karen Clarke unpacks a simple system of understanding people. This is often easy to read just in their behavior and measures EQ. There are four groups of people and each will have strengths and weaknesses depending on their levels of stress. It’s imperative to be able to read where people are at so that you can bring out the best in them and in yourself. The applications for this are huge in the workplace e.g. getting more out of your people, making that elusive sale or helping yourself to be in the right space most of the time and deliver more with less effort.
    41 min
  • SBP004: Business Performance Without Being the Angry Boss
    How To Drive Business Performance Without being the Angry Boss
    Wayne discusses the many reasons why ‘angry bosses’ are the way that they are. He tackles ways of reducing the frequency and level of anger while still driving Business Performance. Being an angry boss comes from insecurity as well as pride in performance. There may be a right time to be an angry boss, but it cannot be constant. Here’s how to find the balance.
    38 min
  • SBP003: Remunerate to Drive Performance
    How to Remunerate to Drive Performance:
    Learning how to Drive Performance in business can be tough. Thankfully, we have Bryan Love – a remuneration consultant to various international organisations in addition to private equity investors. For him, structuring remuneration to drive performance is critical.
    It can be difficult in business structure the work effort and reward it properly. At an executive level, it’s necessary to provide a pull-back to get them to focus less on themselves and more on the impact of their policies on remuneration.
    In this podcast, learn Bryan’s 5 steps to drive performance through remuneration.
    30 min

About Smart Business Performance Podcast

From the publisher's feed

Roger interviews business leaders and unpacks the successes they have achieved in measuring the 5Ps: Purpose/Planning, Performance, People, Processes & systems, and Projects. It goes beyond the…