Smart Business Performance Podcast

Data Based Decision Making:

Learn how to improve your decision making based on internal data. The company, Energy Drive, has delivered exceptional financial results for their clients and themselves. Listen to our interview with their founder, Dave Betts. In this podcast, Dave describes an operational solution that delivers quantifiable ROI every single time.

Listen to the importance that Dave puts on project management, data-based decision making, empowering his technical team, and communication, communication, communication.

Improve Business Performance:

Roger Knocker unpacks successes that he has experienced over 20 years of helping companies through KPI’s processes. In addition, he digs deeply into insights and success stories of customers and experts. He aims to help his audience implement these strategies into their operations. He also wishes to share his experience in How to Improve Business Performance.

He introduces the format of the Smart Business Performance Podcast and provides a high level performance framework in which future episodes will unpack with their respective guests. 

In this episode a 5 point framework is provided that groups the different types of performance. 

Brett Tromp is the current Chief of Financial Officer (CFO) of Discovery Health. He is very passionate about what he does and has a great belief in the values of health at Discovery. Brett has had many years' experience and won the Young CFO of the year award in 2015. In this podcast, Brett discusses changing the role of the Chief Financial Officer in business and discusses 9 skills that CFO's should have to be successful.

Changing the Role of the CFO

You cannot measure change overnight – it will take time. Measuring CFO involves not just looking at the core financial functions, but also at external functions (such as how customers are behaving and how other parts of the business – such as IT – are operating). It is important to remember that the Chief Financial Officers are executives. This means that the Chief Financial Officer is also a business partner. As an executive (no matter what the role), you should be contributing to business growth. Look at the company and pretend you own it and you will think differently.

This means you have to be interested and involved in all parts of the business. Other executives do not necessarily expect this change, but rather it involves initiative from the CFO's side. With this, it is important to remember to always work in unity and harmony with the other executives and the rest of the business. Remember not to abuse the position. CFO is just a name tag you put on your title, so try to see yourself differently. See how you can add value and find purpose and passion in what you do.

The post SBP010: 9 Skills Required in the Changing Role of the CFO appeared first on KPI Management Solutions.

Learn How to Collect Cash Faster with Chris de Zeeu

Every company must send out invoices and collect cash. As a result, Chris de Zeeu's company, Capisol, manages just that. They focus on client document management and automation. In other words, they focus on how to collect cash faster. Chris has many years' experience in this industry and sees automated processes as hugely beneficial with a general 10% improvement in the debtor's collection process and, in addition, 50% less costs. Capisol prides itself in a holistic view of improving cash collection processes to their best speed. They also aim to improve efficiency, from documents to staff. In this episode, we learn the five principles that they base their solution on.

The post SBP009: How to Collect Cash Faster appeared first on KPI Management Solutions.

Tips on How To Make your ERP Implementation a Success

Ian has had many years' experience in leadership from HR to Production Management and General Management. His main fields have been Production Directing and – most recently – Project Leadership. His project leadership focused on large-scale ERP implementation projects, giving Ian experience in supply chain directing and business systems directing. Based on all of his experience, we know that there is much to learn from Ian. In this podcast, discover his tips on how to make your ERP implementation a success.

The post SBP008: How to Make Your ERP Implementation a Success appeared first on KPI Management Solutions.

How To Speed Up Business Processes with Tips from the Emergency Services:

Andrew Boden is the related Business Executive of Mediclinic Southern Africa. He founded ER24 in 2000. They have approximately 2000 staff and 350 emergency vehicles around the country. ER24 is now one of the biggest emergency call centres in the Southern Hemisphere.

In this Podcast, listen for tips on how to speed up your Business Processes by hearing Andrew compare Business to Emergency Services.

The post SBP007: Speed Up Business Processes like Emergency Services appeared first on KPI Management Solutions.

How To Reset Your Sales-force to Deliver This Year:

Steve Rogers discusses ways in which to effectively measure and manage your Sales Force. He describes the importance of sales within the company and the extent to which Sales can be rearranged.

In this podcast, learn how to reset your sales force with steps such as Using Performance Data, Evaluating Segments and Creating Thirds.

The post SBP006: How to Reset your Sales Force to Deliver This Year appeared first on KPI Management Solutions.

How to identify People's EQs to Bring out their Best:

In this episode, Karen Clarke unpacks a simple system of understanding people. This is often easy to read just in their behavior and measures EQ. There are four groups of people and each will have strengths and weaknesses depending on their levels of stress. It's imperative to be able to read where people are at so that you can bring out the best in them and in yourself. The applications for this are huge in the workplace e.g. getting more out of your people, making that elusive sale or helping yourself to be in the right space most of the time and deliver more with less effort.

The post SBP005: How to Identify People's EQs to Bring out their Best appeared first on KPI Management Solutions.

How To Drive Business Performance Without being the Angry Boss

Wayne discusses the many reasons why 'angry bosses' are the way that they are. He tackles ways of reducing the frequency and level of anger while still driving Business Performance. Being an angry boss comes from insecurity as well as pride in performance. There may be a right time to be an angry boss, but it cannot be constant. Here's how to find the balance.

The post SBP004: Business Performance Without Being the Angry Boss appeared first on KPI Management Solutions.

How to Remunerate to Drive Performance:

Learning how to Drive Performance in business can be tough. Thankfully, we have Bryan Love – a remuneration consultant to various international organisations in addition to private equity investors. For him, structuring remuneration to drive performance is critical.

It can be difficult in business structure the work effort and reward it properly. At an executive level, it's necessary to provide a pull-back to get them to focus less on themselves and more on the impact of their policies on remuneration.

In this podcast, learn Bryan's 5 steps to drive performance through remuneration.

The post SBP003: Remunerate to Drive Performance appeared first on KPI Management Solutions.