No one department sees the entire customer journey. Why? Why are there still silos? Let's blow them up... in Minecraft
 
https://linktr.ee/caffcx

No one department sees the entire customer journey. Why? Why are there still silos? Let's blow them up... in Minecraft https://linktr.ee/caffcx

Smash the Silos

CX Riot Radio is the blue-collar CX podcast for dispatchers, CSRs, and field techs who don’t have time for buzzwords. Duct-taped headsets. Real talk. No fluff. Just call center grit, trade industry truth, and leadership without the corporate gloss.

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Smash the Silos

Smash the Silos

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