SMB Community Podcast

Happy Thanksgiving!

In this turkey day edition of SMBCP, we have Chip Reaves in the studio!

Chip's expertise is in Microsoft software, teaching courses on a variety of apps and iterations from 2010 to the most current Microsoft 365.

He has been interviewed on TV and other major media on topics related to small business technology and entrepreneurship, including ABC News, BusinessWeek TV, The Wall Street Journal, and The New York Times, and is a member of Jim Blasingame's "Brain Trust" on www.SmallBusinessAdvocate.com and has taught a variety of courses both live and recorded.

[email protected]

www.BiggerMSP.com

www.BiggerBrains.com

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Our upcoming events:

Kernan Mastermind Roadshow Dec 7-8th, 2023 in Newport Beach CA – http://bit.ly/kernanmastermind https://kernanconsulting-mastermind.mykajabi.com/mastermind-event Use code: EARLYBIRD Jan 16-18th in Honolulu HI – MSSP Sales/Marketing workshop https://conference.fornixmarketing.com/hawaii-conference-3364 Contact James for a $500 discount code!

Our Social Links:

https://www.linkedin.com/in/james-kernan-varcoach/

https://www.facebook.com/james.kernan

https://www.facebook.com/karlpalachuk/

https://www.linkedin.com/in/karlpalachuk/

https://www.linkedin.com/in/amybabinchak/

https://www.facebook.com/amy.babinchak/

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

For this week's episode, we are joined by our co-host Amy Babinchak!

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1.) The MSP Question of the Week

What can you do NOW to increase the value of your business BEFORE you sell?

Host James and Host Amy break it down.

1. Business Plan 2. Written Agreements both customer and employee 3. Focus on Core Service 4. Unique Assets 5. Clean Books and record keeping 6. Business Process Bible 7. Diverse Customer-base 8. Strong People

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Our upcoming events:

Kernan Mastermind Roadshow Dec 7-8th, 2023 in Newport Beach CA – http://bit.ly/kernanmastermind https://kernanconsulting-mastermind.mykajabi.com/mastermind-event Use code: EARLYBIRD Jan 16-18th in Honolulu HI – MSSP Sales/Marketing workshop https://conference.fornixmarketing.com/hawaii-conference-3364 Contact James for a $500 discount code!

Our Social Links:

https://www.linkedin.com/in/james-kernan-varcoach/

https://www.facebook.com/james.kernan

https://www.facebook.com/karlpalachuk/

https://www.linkedin.com/in/karlpalachuk/

https://www.linkedin.com/in/amybabinchak/

https://www.facebook.com/amy.babinchak/

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

1.) MSP Question of The Week What do you do when your customer hires one of your employees? Have you prepared with a non-solicitation in your agreement? Did they let you know in advance or hire behind your back? Do you contact them? All the questions answered with Host James! 2.) Five Minutes with a Smart person – Steven Frank of TDSynnex TDSynnex is MUCH MORE than a distributor, they are a partner We discussed resources that my customers use to grow and scale their business - real world success stories shared 3.) Notes on the News Topic Host James addresses the most recent burning topics: 1. The 23andMe Breach – what should you do? 2. Scalepad acquires QUOTER 3. When do you hire someone BETTER than you? https://www.msptechnews.com/msp-news/hire/ ---

Our upcoming events:

Kernan Mastermind Roadshow Dec 7-8th, 2023 in Newport Beach CA – http://bit.ly/kernanmastermind https://kernanconsulting-mastermind.mykajabi.com/mastermind-event Use code: EARLYBIRD Jan 16-18th in Honolulu HI – MSSP Sales/Marketing workshop https://conference.fornixmarketing.com/hawaii-conference-3364

Our Social Links:

https://www.linkedin.com/in/james-kernan-varcoach/

https://www.facebook.com/james.kernan

https://www.facebook.com/karlpalachuk/

https://www.linkedin.com/in/karlpalachuk/

https://www.linkedin.com/in/amybabinchak/

https://www.facebook.com/amy.babinchak/

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of the SMBC podcast, we have three special cohost! Host James sits with Alex Farling, Wes Spencer and Kyle Christensen of Empath. https://www.empathmsp.com/ Tune in as we discuss the next big moves for Empath. ---

Our upcoming events:

Kernan Mastermind Roadshow Dec 7-8th, 2023 in Newport Beach CA – http://bit.ly/kernanmastermind https://kernanconsulting-mastermind.mykajabi.com/mastermind-event Use code: EARLYBIRD Jan 16-18th in Honolulu HI – MSSP Sales/Marketing workshop https://conference.fornixmarketing.com/hawaii-conference-3364

Our Social Links:

https://www.linkedin.com/in/james-kernan-varcoach/

https://www.facebook.com/james.kernan

https://www.facebook.com/karlpalachuk/

https://www.linkedin.com/in/karlpalachuk/

https://www.linkedin.com/in/amybabinchak/

https://www.facebook.com/amy.babinchak/

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

1.) The MSP Question of the Week What is your unique selling proposition? Or your "superpower"? --- 2.) Notes on the News Understanding Your Competitors – SWOT Analysis on your business. https://www.msptechnews.com/business-news/evaluating-business-rivals/ We discuss: - Understanding your competitors is crucial for staying competitive in today's business landscape. - A successful competitor comparison involves evaluating various aspects, such as service offerings, marketing strategies, and operational structures. - Identifying patterns, trends, and vulnerabilities within your competitors' businesses can provide valuable insights for your growth and success. --- 3.) Questions From You Do you use IT Staffing firms to help find talent? ---

Our upcoming events:

Kernan Mastermind Roadshow Dec 7-8th, 2023 in Newport Beach CA – http://bit.ly/kernanmastermind https://kernanconsulting-mastermind.mykajabi.com/mastermind-event Use code: EARLYBIRD Jan 16-18th in Honolulu HI – MSSP Sales/Marketing workshop https://conference.fornixmarketing.com/hawaii-conference-3364

Our Social Links:

https://www.linkedin.com/in/james-kernan-varcoach/

https://www.facebook.com/james.kernan

https://www.facebook.com/karlpalachuk/

https://www.linkedin.com/in/karlpalachuk/

https://www.linkedin.com/in/amybabinchak/

https://www.facebook.com/amy.babinchak/

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

1.) What's Up with You? One of our favorite topics on the show: What do you prefer--the large events or the smaller events? Let us know and send us message at [email protected]! Host James breaks down the pros and cons of both. --- 2.) MSP Question of the Week Should you have one offering or multiple offerings – AND – what is your recommendation for price per seat? 3.) James's Quick Marketing Tip Please, update your headshots / video on your business. Do this annually to keep fresh photos/video on your business to repurpose on social media marketing!

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Our upcoming events:

Kernan Mastermind Roadshow Dec 7-8th, 2023 in Newport Beach CA – http://bit.ly/kernanmastermind https://kernanconsulting-mastermind.mykajabi.com/mastermind-event Use code: EARLYBIRD Jan 16-18th in Honolulu HI – MSSP Sales/Marketing workshop https://conference.fornixmarketing.com/hawaii-conference-3364

Our Social Links:

https://www.linkedin.com/in/james-kernan-varcoach/

https://www.facebook.com/james.kernan

https://www.facebook.com/karlpalachuk/

https://www.linkedin.com/in/karlpalachuk/

https://www.linkedin.com/in/amybabinchak/

https://www.facebook.com/amy.babinchak/

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

1.) MSP Question of The Week What is your favorite password tool?

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2.) Five Minutes with a Smart Person – Lori Hardke

Host Karl discuss "PROFIT FIRST" with our guest Lori Hardtke.

Check out Lori's next class: https://www.itspu.com/all-classes/classes/profit-first-for-msps/

More on Lori: https://www.profitfirst4msps.com/

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3.) Notes on the News

This week we have a lot to catch up on:

What do you think about the new dress code for Congress?

The power usage of AI is equivalent to 33,000 households!

Microsoft Copilot was all the talk at The Experts Conference.

What was the hallway talk at the Millionaire Mastermind?

Graphics from Jay McBain

Amy speaking at ITO Compass October 13-14 in Chicago: https://itocompass.com/

Our Social Links:

https://www.linkedin.com/in/james-kernan-varcoach/

https://www.facebook.com/james.kernan

https://www.facebook.com/karlpalachuk/

https://www.linkedin.com/in/karlpalachuk/

https://www.linkedin.com/in/amybabinchak/

https://www.facebook.com/amy.babinchak/

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of SMBCP, Host James quickfires some insight on today's hot topics:

How to compensate fully remote workers, dealing with late payers, and the search for entry level technicians.

1.) The MSP Question of the Week

Can you pay your remote employees less money compared to employees coming to the office?

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2.) Notes on the News

https://www.msptechnews.com/business-news/the-challenge-of-late-paying-clients/

https://www.msptechnews.com/msp-news/talent/

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Our Social Links:

https://www.linkedin.com/in/james-kernan-varcoach/

https://www.facebook.com/james.kernan

https://www.facebook.com/karlpalachuk/

https://www.linkedin.com/in/karlpalachuk/

https://www.linkedin.com/in/amybabinchak/

https://www.facebook.com/amy.babinchak/

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today's special episode of SMBCP we have a special guest host, Donna Blum.

1.) The MSP Question of the Week Is it a good idea for couples to work together in the same company?

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2.) Five Minutes with a Smart Person - Nick Wolf of EVO Security

Nick is a senior sales executive with experience growing channel partnerships for MSP focused vendors. From 2011-2020 Nick was a key member of Datto, and onboarded over 750 MSPs, which helped grow the company to be acquired for over $1.5 Billion in 2017.

From 2020-2021 Nick was a member of SKOUT Cybersecurity, joining many previous colleagues he worked with at datto, and onboarded over 100 MSPs, which helped grow the company to be acquired in 2021 by Barracuda.

Nick is now the Director of Partner Acquisition at Evo Security responsible for their rapid growth in the IAM space by working with MSPs and MSSPs.

https://www.evosecurity.com/

https://www.linkedin.com/in/wolfnick

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Resources and Links:

Kernan Mastermind Roadshow: September 28-29 – Scottsdale, AZ!

http://bit.ly/kernanmastermind

https://kernanconsulting-mastermind.mykajabi.com/mastermind-event

Our Social Links:

https://www.linkedin.com/in/james-kernan-varcoach/

https://www.facebook.com/james.kernan

https://www.facebook.com/karlpalachuk/

https://www.linkedin.com/in/karlpalachuk/

https://www.linkedin.com/in/amybabinchak/

https://www.facebook.com/amy.babinchak/

Check out the latest episode!

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

1.) MSP Question of the Week

When should I hire my first sales person?

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2.) Smart Person - Brianna Haun

Brianna's passion is to provide a level of excellence in serving clients, leading a team, and impacting the community through a value driven lifestyle. Gaining a new perspective, shifting a mindset, or creating something new, ignite my soul...

https://www.linkedin.com/in/alignconsulting/

https://rss.com/podcasts/aligned/

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3.) Notes on the News

Google Anti-trust, Microsoft protects customers from lawsuits resulting from AI use, and GDP Growth beats expectations and Medicare spending has been level since 2010!

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Resources and Links:

Kernan Mastermind Roadshow: September 28-29 – Scottsdale, AZ!

http://bit.ly/kernanmastermind

https://kernanconsulting-mastermind.mykajabi.com/mastermind-event

Our Social Links:

https://www.linkedin.com/in/james-kernan-varcoach/

https://www.facebook.com/james.kernan

https://www.facebook.com/karlpalachuk/

https://www.linkedin.com/in/karlpalachuk/

https://www.linkedin.com/in/amybabinchak/

https://www.facebook.com/amy.babinchak/

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.