SMB Community Podcast

Host James speaks to Alex Farling on the QBR Process.

As a recovering MSP owner and co-founder of Lifecycle Insights, Alex is working with hundreds of MSPs to help them automate the QBR process and deliver actionable information to their clients.

Resources and links: https://lifecycleinsights.io https://www.linkedin.com/in/alexjfarling/

Sponsor Memo: Acronis

Are you still relying on a frustrating patchwork of legacy solutions?

Modernize your cybersecurity and data protection with Acronis Cyber Protect Cloud.

It's a single solution that combines backup, anti-malware, and endpoint protection management.

As an MSP, you can easily improve clients' security posture, eliminate complexity, and generate more recurring revenue.

Learn more about Acronis Cyber Protect Cloud at Acronis.com.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Host Karl chats with Bob Coppedge on his book The MSP'S Survival Guide to Co-Managed IT Services

Bob has written the only two books on the topic of Co-Managed IT services and has helped numerous MSP's improve their Co-Managed pratices.

Resources and links: https://Simplex-IT.com

https://CoMITs4MSPs.com

https://www.youtube.com/channel/UCrAQXmClGb2X6GH1WgaNyZA

--- --- ---

Sponsor Memo: SBTTC

This podcast is sponsored by the Small Biz Thoughts Technology Community. Check us out at www.SmallBizThoughts.org

Forms, templates, and checklists are just the start. Our Community includes ALL of the best-selling books on managed services in all available formats, plus free training, members-only programs, and the best business training available to managed service providers anywhere.

Plus, we have weekly live members-only Zoom calls. The average member saves more than 200% of their membership cost each year. We are totally dedicated to YOUR success.

Just because you're in business for yourself doesn't mean you have to go it alone. Join us today at www.SmallBizThoughts.org

:-)

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Host Karl speaks with Jeffery Ponts.

Jeffery is COO and Co-Founder of Datatel Solutions Inc (www.datatelsolutions.com) which was founded in early 2003. Jeffery has more than 30 years in the telecom business, the past 19 as an entrepreneur.

Jeff and his business partner, Daniel Langton, have grown Datatel Solutions into a national entity. He has more than 30 years of telecom and technology industries experience covering telecom master agency, and software development/integration.

He has spent the vast majority of his career focused on channel development, sales and management. Jeff has held many industry association positions including the President of the Technology Channel Association (TCA), many previous council and community seats with CompTIA, and currently sits on the executive council of Advancing Women in Technology., he also Co-Founded software development, and ISV firm Concordus Applications (www.concordusapps.com) in 2011. Concordus specializes in Integration, IoT, mobile solutions, and financial technologies.

Resources and links:

www.datatelsolutions.com

--- --- ---

Sponsor Memo: PCMatic

PC Matic — Endpoint Security built on a zero trust/default deny foundation Finally - a light weight, simple to deploy & easy to manage approach to application allowlisting.

The perfect compliment to your current security stack. No minimums and no annual contracts.

Find out more about PC Matic by visiting PCMatic.com/MSP today.

:-)

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Host Karl chats with Dave Sobel from MSP Radio and The Business of Tech (and the Killing IT podcast).

Dave is regarded as a leading expert on IT and managed services, cloud computing, and virtualization, and is a featured speaker at industry events including Channel Partners, Microsoft Worldwide Partner Conference, IT Nation, SITS London, and as a CompTIA trainer at multiple events, and is often quoted in business and technology publications.

Dave started his career as a consultant to Fortune 500 companies, as well as a product developer and designer. He owned and operated a IT Solution Provider and MSP for over a decade, both acquiring other organizations and eventually being acquired.

Since his MSP experience, he has worked for multiple vendors at such companies as Level Platforms, GFI, LogicNow, and Solarwinds, leading community, event, marketing, and product strategies, as well as several M&A activities.

Resources and links:

MSP Radio: https://www.mspradio.com/

Killing IT Podcast: https://killingit.smallbizthoughts.com

LinkedIn: https://www.linkedin.com/in/davesobel/

--- --- ---

Sponsor Memo: Cisco

Did you know Cisco helps Managed Services Providers directly? Know about the Cisco Partner Program?

Focused on helping partners combine managed services expertise and service creation with innovative Cisco technology and proven go-to-market resources, there's a program option for you.

With provider pricing, MDF, and marketing resources coupled with Cisco's leading technologies inculding Meraki, Duo, and Umbrella, learn more with the link right in the show notes. https://lnkd.in/gsydMya

:-)

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Host Karl caught up with three c-level folks from CWell Marketing:

Lane McDowell – CEO /Head of Customer Success at Cwell Marketing

Owned and Operated IT Service Business for 9 years in the Northern IL area. Through trials and tribulations and lots of marketing dollars spent, they were able to crack the code on Intent based marketing for MSPs. After he sold his MSP, he knew he still wanted to work in the MSP space, so he and Shon took their passion for marketing and the process that made us so successful and shared it with the world.

Shon Corwell – From the Atlanta, Ga region. Worked in IT for 13 years and always have done marketing on the side. Lane and I paired up to start our own MSP and learned a lot on the way.

Ryan Baudoin - From New Orleans, Louisiana. Avid traveler and Over 10 years in Sales in the IT industry with Cisco and Meraki before coming on as Director of Sales for CWell Marketing.

These former MSP owners turned marketing gurus finally cracked the code on marketing IT services to the general public.

Resources and links:

cwellmarketing.com

www.linkedin.com/company/cwellmarketing

IG: @cwellmarketing

FB: @cwellmarketing

Sponsor Memo:

Linode – a top Infrastructure as a Service provider has resources specifically for helping MSPs explore the alternative cloud.

Discover this growing market: one of the best-kept secrets in building a scalable, thriving, modern Managed Service Provider business.

Learn about the cloud provider landscape, improving KPIs, security, and more in Linode's free ebook, The MSP's Guide to Modern Cloud Infrastructure, available now.

This resource and more at linode.com/mspradio. :-)

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Host Amy speaks with the Zack Fair on web filtering with SafeDNS.

Zack is the Business Development Manager at SafeDNS and an IT enthusiast

SafeDNS breathes to make the internet safer for people all over the world with solutions ranging from AI & ML-powered web filtering, cybersecurity to threat intelligence.

Moreover, SafeDNS strives to create the next generation of safer and more affordable web filtering products.

Resources and links:

www.safedns.com

https://blog.safedns.com/

Did you know that the average MSP spends 10 hours manually inputting accounting data each week?

That time is 120 prospect calls, a month's worth of the Business of Tech, or building an entire lego death star.

Gozynta Mobius can make your life easier through accounting automation.

Automatic sync of invoices, expenses and inventory from ConnectWise Manage into QuickBooks Online in just a single click of a button. With onboarding, direct support, and regular feature releases, Gozynta is a family owned company dedicated to making software suck a little less each day.

Visit us at g-o-z-y-n-t-a dot com

:-)

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Host Karl speaks to Charles Preston on Human Risk Managment (HRM), Security awareness training, amd simulated phishing.

Charles Preston is the CEO & Founder of usecure, the Human Risk Management (HRM) solution that is transforming the way MSPs strengthen their clients' human security posture. With a wealth of experience in selling technology solutions to SMBs, Charles has amassed a number of key sales tips and insights to help run a successful IT business.

Resources and links:

www.usecure.io

Blog linking to usecure new 2022 guide: https://blog.usecure.io/free-ebook-the-2022-guide-to-reducing-human-cyber-risk

Sponsor Memo:

This podcast is sponsored by the Small Biz Thoughts Technology Community. Check us out at www.SmallBizThoughts.org.

Forms, templates, and checklists are just the start. Our Community includes ALL of the best-selling books on managed services in all available formats, plus free training, members-only programs, and the best business training available to managed service providers anywhere.

Plus, we have weekly live members-only Zoom calls. The average member saves more than 200% of their membership cost each year. We are totally dedicated to YOUR success.

Just because you're in business for yourself doesn't mean you have to go it alone. Join us today at www.SmallBizThoughts.org.

:-)

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Hosts Karl interviews Andy Liverman Anderson is the CEO and Co-Founder of DataStream Insurance.

Andy has close to a decade of experience in cybersecurity and technology with leadership roles at Envelop Risk, Dispel, LiquidSpace, and Lovely. Andy is also the host of the podcast Cyber Security Dispatch. Before transitioning to technology, he was a Wall St. credit research analyst covering the insurance space at Barclay's Capital.

Andy holds a BA from Yale University and an MBA from Columbia University Business School. A former member of the US National Rowing Team, Andy is now an avid but terrible tennis player. Additional Relevant Information Please contact Brian Sherman at CommCentric for arrangements and questions.

References and Links: https://datastreaminsurance.com/

https://www.facebook.com/DataStream-Insurance-104589198575876

https://www.linkedin.com/company/datastream-cyber-insurance/

https://twitter.com/DataStream_Ins

Sponsor Memo:

This podcast is sponsored by the Small Biz Thoughts Technology Community. Check us out at www.SmallBizThoughts.org.

Forms, templates, and checklists are just the start. Our Community includes ALL of the best-selling books on managed services in all available formats, plus free training, members-only programs, and the best business training available to managed service providers anywhere.

Plus, we have weekly live members-only Zoom calls. The average member saves more than 200% of their membership cost each year. We are totally dedicated to YOUR success.

Just because you're in business for yourself doesn't mean you have to go it alone. Join us today at www.SmallBizThoughts.org.

:-)

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Corey Kirkendoll is the President & CEO of 5K Technical Services. 5K Technical Service, is an award- winning Managed Service Provider (MSP) company that is committed to establishing solid IT solutions for Small-to-Medium sized Businesses (SMB) throughout the North Texas area.

Corey is recognized by his peers as an IT Expert. Through his leadership, his relentless focus on being process-oriented and his commitment to delivering excellence in security and compliance, he has been a major influence on the rapid growth not only within his own MSP but with other MSP's across the country as well.

Corey is a Tech Titan and has received numerous awards in the IT industry.

References and links: www.5ktech.com

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Host Karl talked to author and entrepreneur Jennifer Bleam about her new book: Simplified Cybersecurity Sales for MSPs.

By now, the majority of your listeners have accepted the mission to protect their clients. If they don't learn to sell cybersecurity effectively, countless small and medium sized businesses will be financially and personally affected. The future of those businesses depend on the content of this book.

Jennifer Bleam is a wife, the mother of three boys, and a mentor for MSPs looking to dominate their marketplace and build the company of their dreams. Her drive and expertise has led her to grow several multi-million dollar companies and divisions in under two years each.

She's been featured in countless trade publications and podcasts and has been a guest speaker and trainer on stages around the world including North America, Australia, and Europe.

To date, Jennifer has coached nearly 2,000 MSPs on effective sales and marketing to small and medium sized businesses.

References and links: www.MSPSalesRevolution.com

-- -- --

Sponsor Memo: Cisco

Did you know Cisco helps Managed Services Providers directly? Know about the Cisco Partner Program? Focused on helping partners combine managed services expertise and service creation with innovative Cisco technology and proven go-to-market resources, there's a program option for you. With provider pricing, MDF, and marketing resources coupled with Cisco's leading technologies inculding Meraki, Duo, and Umbrella, learn more with the link right in the show notes.

https://www.cisco.com/c/en/us/partners/partner-with-cisco/provider.html

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.