SMB Community Podcast

James Kernan meets up with Matt Solomon and Natasha Boyko discuss the evolution of ID Agent and how serious they are about supporting their vendors.

ID Agent provides Dark Web Monitoring + Phishing Simulation & Security Awareness Training, identity & Access Management

Matt Solomon is an experienced sales professional with over 15 years in B2B, B2C and B2G environments. Past sales experience includes copyright, licensing, research and government consulting and advisory services. Matt joined Kaseya via ID Agent, with a wealth of experience working with managed service providers, large law firms, government contractors, non-profits and Fortune 500 organizations. He was the first employee of ID Agent and helped grow the business to 2,600+ MSP partners worldwide. He currently leads Kaseya's business development team, working with managed services providers, channel partners and strategic partners. He has continued his role on the executive team of ID Agent.

Links:

www.idagent.com https://www.itcomplete.com/ www.linkedin.com/in/mjsolomon/

--

Natasha has over a decade of experience in both technology sales and customer success. Previously in education technology, she is passionate about leveraging great technology to drive businesses forward. Natasha launched her career at ID Agent as the first Partner Success Manager and helped build the program that empowers our partners to use Dark Web ID to provide critical protection for their clients and drive new recurring revenue.

Natasha holds a Bachelor's degree from Towson University. She is actively involved in her local community and loves to travel.

Links:

LinkedIn: https://www.linkedin.com/in/natasha-boyko-a890506/

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Karl meets with Susanne Tedrick about her new book: Women of Color in Tech: A Blueprint for Inspiring and Mentoring the Next Generation of Technology Innovators. Susanne also gives great advice about how young women of color can get started with a career in tech.

Susanne Tedrick is a technical specialist for a leading Fortune 50 technology company. Fiercely committed to increasing participation of women and people of color in STEM educational and professional opportunities, she is a career mentor for the Pathways in Technology Early College High School (P-TECH) Initiative and a volunteer workshop technical assistant for Black Girls Code, a non-profit that empowers girls of color to develop in-demand IT skills and prepare to advance careers in tech.

Cloud Tech Specialist, IBM Author, "Women of Color in Tech"

Link to purchase the book on Wiley.com: Purchase Susanne's book from Wiley

My website: susannetedrick.com

Book's website: webelongintech.com Nonfiction Book Awards Silver Winner

From Wiley promo material:

Women of Color in Tech: A Blueprint for Inspiring and Mentoring the Next Generation of Technology Innovators will help you overcome the obstacles that often prevent women of color from pursuing and staying in tech careers. Contrary to popular belief, tech careers are diverse and fun—and they go far beyond just coding. This book will show you that today's tech careers are incredibly dynamic, and you'll learn how your soft skills—communication, public speaking, networking—can help you succeed in tech.

This book will guide you through the process of cultivating strong relationships and building a network that will get you were you want to be. You'll learn to identify a strong, knowledgeable support network that you can rely on for guidance or mentorship. This step is crucial in getting young women of color into tech careers and keeping them there.

• Build your professional network to get the guidance you need
• Find a mentor who understands your goals and your struggles
• Overcome negativity and stay motivated through difficult times
• Identify and develop the soft skills that you need to get ahead in tech

Read this book to help bring to life your vision of a future in tech. With practical advice and inspiring stories, you'll develop the right tools and the right mindset. Whether you're just considering going into tech or you want to take your current career to the next level, Women of Color in Tech will show you how to uncover the resources you need to succeed.

ABOUT THE AUTHOR Susanne Tedrick is a technical specialist for a leading Fortune 50 technology company. Fiercely committed to increasing participation of women and people of color in STEM educational and professional opportunities, she is a career mentor for the Pathways in Technology Early College High School (P-TECH) Initiative and a volunteer workshop technical assistant for Black Girls Code, a non-profit that empowers girls of color to develop in-demand IT skills and prepare to advance careers in tech.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Host Karl Palachuk meets up with Simon Severino to talk about how a strategy sprint can double your sales conversions - even during this tough sales climate.

Learn what your bottleneck is with a free sales audit from Strategy Sprints - an $800 value at https://www.strategysprints.com/sales.

Simon Severino is the Founder and CEO of Strategy Sprints. Host of the Strategy Show. Expert in Business Strategy, Growth Strategy and Execution.

The Strategy Sprints Team does only one thing: Strategy in Sprints Strategy = Increase your monthly revenue consistently, gain market shares. Sprints = Fast Execution, Short Project Cycles, Motivated Teams.

-

Links

www.strategysprints.com

https://www.strategysprints.com/sales

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Karl sat down with Community Leaders Amy Babinchak and Joshua Liberman to talk about remote work.

Amy runs Harbor Computer Services, which always runs a remote operation. They invite all employees in for a weekly meeting, but the rest of the time, they all work remotely. Josh has personally worked remotely for years, but runs an IT consulting company that is build around in-office work.

We asked them to give their advice about hiring, culture, productivity, security, and more.

In addition to their individual experiences, Amy and Josh give some great tips on trying to hire and manage remote workers. And they gives us some speculation about changes to client offices going forward.

All in all, a good conversation.

Contact info:

Amy Babinchak is the owner of three IT related businesses: Harbor Computer Services, Third Tier, and Sell My MSP. She has been working in the small and medium business IT field for more than 20 years. Amy is a technical person with advanced skills in networking design, management, and implementation. She values technology for what it does for people and the success it brings to business.

Sites: Third Tier – www.ThirdTier.net Sell My MSP – www.SellMyMSP.com Facebook – https://www.facebook.com/thirdtier Facebook Group – https://www.facebook.com/groups/thirdtier Twitter – https://www.twitter.com/thirdtier LinkedIn – https://www.linkedin.com/in/amybabinchak Instagram – https://www.instagram.com/amybabinchak/

Joshua Liberman is a great community leader and the owner of Net Sciences in Albuquerque, NM. Josh's managed service business focuses on security as the basis for everything they do.

Sites: Net Sciences: www.netsciences.com. Facebook - https://www.facebook.com/joshua.d.liberman Facebook Page - https://www.facebook.com/NetSciencesInc Twitter - https://twitter.com/JoshuaLiberman LinkedIn - https://www.linkedin.com/in/joshua-d-liberman/ Instagram - https://www.instagram.com/libermanjoshua/

:-)

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

James Kernan meets with Danny Jenkins to discuss how ThreatLocker adds a new and different level of security for MSPs.

ThreatLocker CEO, Danny Jenkins is a technical guru with a deep understanding of corporate IT and cybersecurity. He has an entrepreneurial background and two decades of experience in building and securing corporate networks. Before taking the reins at ThreatLocker®, Danny held CEO and CTO positions at multiple IT companies and founded a few cybersecurity businesses of his own.

Links:

-Website: ThreatLocker.com -Instagram: Threatlockersecurity -Facebook: TheThreatLocker -Twitter: ThreatLocker -YouTube: ThreatLocker

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Nigel built and sold a managed service business - and survived the last big recession. In this interview he talks with Karl Palachuk about the lessons he's learned.

Nigel went on to found the Tech Tribe membership community and now helps hundreds of IT consultants run great businesses. Recently, he released a new ebook: Survive & Thrive: The MSP Owners Guide to Surviving & Thriving in Uncertain Times. (Available at thetechtribe.com)

Nigel talks about the current environment, the "essential" role of IT in the current situation, and being a true business adviser.

This is a 100% business-focused podcast. We talk about getting your finances under control, and keeping them that way forever. Managing cash inside your company is critical - and it needs to become a permanent process.

We also touched on downsizing. No one wants to do it, but you may have to do it in order for your business to survive. And, of course, you need to do it the right way to improve the culture within your remaining team.

-- -- --

The Tech Tribe is Nigel's training and coaching community. The book (Survive & Thrive) is available for download at: https://thetechtribe.com/guide/.

Information on the Tribe generally is at https://thetechtribe.com/.

-- -- --

Sponsor Info:

For more information or to get a 4-month free trial, visit getcryptostopper.com/mspradio

:-)

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Host Karl Palachuk meets up with Justin Esgar to talk about the ACES Conference 2020: The Prequel - a free conference for all small to medium business owners, to help them survive and thrive in a post-Covid world!

Justin is the owner of Virtua Consulting Group, a NYC-based company that helps not only clients with IT, but other consultants as well. Virtua Computers helps those companies with Mac-Based inventory, Virtua XYZ provides software to help MSPs succeed, Virtua Consulting offers 1 on 1 consulting with MSP owners to help grow their business, and Virtua Conferences, owners of the popular ACES Conference - a business conference for IT professionals and MSPs.

Additional Links:

https://virtuaconsultinggroup.com https://acesconf.com

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Host Amy Babinchak talks with Janet Schijns about how to generate demand, social selling, tactics to use when times are bad and community based IT marketing - you won't want to miss this.

Janet Schijns is CEO and Co-Founder of JS Group, a go to market consultancy dedicated to achieving results in the channel. Janet was the 2019 Channel Influencer of the year and is a known expert on go to market.

Additional Links:

https://jsgnow.com twitter @channelsmart linkedin https://www.linkedin.com/in/janetschijns/

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Host James Kernan interviewed Tim Taylor.

Tim is the Founder and President of TaylorWorks, Inc., a leading Managed Service provider in Central Florida. For over 20 years, TaylorWorks has provided companies with proactive IT consulting and support services. Tim has successfully guided his company over the past several years to 300% growth rate. Tim also has a consulting practice, www.timtaylorconsulting.com, where he helps MSPs grow their practices and become more profitable.

Additional Relevant Information http://www.timtaylorconsulting

Links:

Podcast https://twitter.com/ttaylor614 Facebook https://www.facebook.com/TimTaylorConsulting/ Web http://www.timtaylorconsulting LinkedIn https://www.linkedin.com/in/taylorworks/

:-)

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Interview: Harry Brelsford from 420MSP

Harry joins us for the one year anniversary of the launch 420 MSP (www.420MSP.com).

Harry released How to Be an MSP - vertical edition focused on the cannabis industry last year at this time. His community has grown significantly. If you listen carefully, he digs right into the technology of the cannabis vertical.

Perhaps the biggest thing going on right now in the industry is the growth of legalization. Harry talks about the challenges of this along with the culture of the industry vertical. One piece of that is the acceleration of legalization in response to the "quarantine" orders regarding the current virus pandemic.

Several states have listed cannabis outlets as "essential" businesses during this very strange era. As a result, Harry believes that legalization will move from a five-year horizon to perhaps at two or three year horizon. That's speculation, of course, but gives a strong argument about the growth of this industry during the economic downturn we're about to experience.

We covered lots of other great territory as well. This is a great business-focused discussion.

Primary site: https://420msp.com/

Book: https://420msp.com/2020/01/how-to-be-an-msp/

Conference info:

June 1-5, 2020 Online https://420msp.com/answers-20-20-conference/

:-)

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.