SNACK

Being able to understand and be understood is a fundamental human right and with over 20% of Australian households speaking a language other than English, professional interpreters are essential in the provision of this right for culturally diverse communities.

Join Jenny Hazlewood from ECCQ’s Partners in Culturally Appropriate Care Program and Diana Padilla from the Language Services Team at Metro North Health as they discuss the need for engaging professional interpreters in the health and aged care setting.

They explore some of the implications of using people to interpret that aren’t professional interpreters, discuss some of the different resources that are available and share strategies for planning and holding an effective interpreting session.

Thank you to the guests and organisations that contributed to this episode.

Wanting to find out more? Check out these links:

Aged Care

• Aged care access to interpreters
• Actions to Support Older CALD People: a Guide for Aged Care Providers
• Free translation service – Australian Government Department of Health
• PICAC QLD       
• PICAC Alliance
• Queensland 209 Human Rights Act
• Stakeholder Toolkit (including contact details for Auslan and First Nation interpreters)

Interpreters

• AUSIT Code of Ethics
• Deaf Connect
• NAATI – National Accreditation Authority for Translators and Interpreters
• Translating and Interpreting Service (TIS) National

Metro North Health

• Metro Health North clinicians can contact the Metro Language Service team 24/7 by telephone 3647 2000 or email [email protected]
• Multicultural Health - Metro North Health
• Metro Health North Language Badge Program
• CALD Assist

If you would like further information about Partners in Culturally Appropriate Care Queensland, please visit:

• https://eccq.com.au/aged-care/partners-in-culturally-appropriate-care/

This season of SNACK has been produced by the Ethnic Communities’ Council of Queensland as part of the COTA Queensland Home Care Workforce Support Program which received grant funding from the Australian Government.

Produced by Martin Franklin at East Coast Studio

See omnystudio.com/listener for privacy information.

Many people who work in aged care in Australia come from a migrant or refugee background and their cultural background and experiences influence the way that they care for other people. This is true for David Vien who became a home care worker for Diversicare (ECCQ’s home care division) after arriving in Australia as a refugee from Vietnam.

In this episode, Amanda Bowden from ECCQ’s Partners in Culturally Appropriate Care Program hears from David as he shares some of his journey to becoming a home care worker, and offers some advice for home care workers to consider when they are working with culturally diverse clients.

Thank you to the guests and organisations that contributed to this episode.

Wanting to find out more? Check out these links:

• Diversicare
• Volunteering in aged care
• Volunteering Queensland
• Frequently asked questions for potential volunteers in aged care

If you would like further information about Partners in Culturally Appropriate Care Queensland, please visit:

• https://eccq.com.au/aged-care/partners-in-culturally-appropriate-care/

This season of SNACK has been produced by the Ethnic Communities’ Council of Queensland as part of the COTA Queensland Home Care Workforce Support Program which received grant funding from the Australian Government.

Produced by Martin Franklin at East Coast Studio

See omnystudio.com/listener for privacy information.

Building rapport and communicating effectively with clients from multicultural backgrounds will ensure a successful outcome when providing home care for that person.

Join Thana Roysmith from ECCQ’s Multicultural Advisory Service who presents a scenario where a care worker or support worker visits a client from a multicultural background. This episode offers some key considerations for care workers to assist them in providing quality care for their multicultural clients while also maintaining the standards, policies and procedures of their organisation.

Thank you to the guests and organisations that contributed to this episode.

Wanting to find out more? Check out these links:

• Little Book of Cultural Tips
• Multicultural Advisory Service Professional Development Flyer – Cultural Diversity Training
• The Translating and Interpreting Service
• Cultural Profiles: Italian, Indian, Latin American, Vietnamese
• SBS Cultural Atlas

If you would like further information about the Multicultural Advisory Service, please visit:

• https://eccq.com.au/aged-care/multicultural-advisory-service/

This season of SNACK has been produced by the Ethnic Communities’ Council of Queensland as part of the COTA Queensland Home Care Workforce Support Program which received grant funding from the Australian Government.

Produced by Martin Franklin at East Coast Studio

See omnystudio.com/listener for privacy information.

Uncover the intricate layers of creating inclusive and safe environments for people living with HIV. Dive into the intersectionality of identities and explore challenges faced by diverse communities. Learn valuable tips for fostering safe spaces, from open communication to respecting dignity and privacy. This episode is your key to providing person-centred care that acknowledges the unique journeys of PLHIV. Tune in now for transformative insights.

Special thanks to our host for this season, Blair Martin - award winning actor, presenter, writer, and radio host of “Queer Radio” at community radio 4ZZZ Meanjin/Brisbane.

We would also like to thank to all the guests and organisations that contributed to this episode:

• The Queensland Council for LGBTI Health

For further information about HIV, check out the links below:

• What is HIV? - QPP
• HIV and Ageing in Australia – The New Frontier

If you would like further information about QPP services, please visit:

• www.qpp.org.au 

QPP would like to acknowledge the importance of our diverse PLHIV communities as they shape the principles that underpin the work we do. The lived experience and peer contributions of PLHIV remains always at the centre of who we are at QPP. We would like to take a moment to remember those who are no longer with us and laid the foundations for QPP and the sector - we remember the courage and sacrifice of many and we will continue to work towards a world where people with HIV live lives to their full potential, in good health and free from discrimination.

This season of SNACK has been produced by Queensland Positive People as part of the COTA Queensland Consortium Home Care Workforce Support Program which received grant funding from the Australian Government.

Produced by Martin Franklin at East Coast Studio

See omnystudio.com/listener for privacy information.

As we age, most of us usually require some form of regular medication, and this is exactly the same for older people living with HIV. Often, medications can be confusing, especially ones that you haven’t had to administer or assist with before. To help shed some light on the world of HIV medications, we speak with an infectious diseases specialist about HIV medications. We will unpack the essentials, from understanding treatments to the evolving landscape of emerging therapies and we’ll also discuss why adherence is crucial for older individuals with insights on drug resistance. Learn the role of open communication in ensuring adherence and recognize the importance of managing medication side effects. With expert tips on lifestyle changes and supportive care, this episode is a must-listen for aged care/home care workers elevating person-centred care.

Special thanks to our host for this season, Blair Martin - award winning actor, presenter, writer, and radio host of “Queer Radio” at community radio 4ZZZ Meanjin/Brisbane.

We would also like to thank to all the guests and organisations that contributed to this episode.

For further information about HIV, check out the links below:

• HIV Drug Interactions Tool
• HIV and Ageing in Australia – The New Frontier

If you would like further information about QPP services, please visit:

• www.qpp.org.au 

QPP would like to acknowledge the importance of our diverse PLHIV communities as they shape the principles that underpin the work we do. The lived experience and peer contributions of PLHIV remains always at the centre of who we are at QPP. We would like to take a moment to remember those who are no longer with us and laid the foundations for QPP and the sector - we remember the courage and sacrifice of many and we will continue to work towards a world where people with HIV live lives to their full potential, in good health and free from discrimination.

This season of SNACK has been produced by Queensland Positive People as part of the COTA Queensland Consortium Home Care Workforce Support Program which received grant funding from the Australian Government.

Produced by Martin Franklin at East Coast Studio

See omnystudio.com/listener for privacy information.

Ageing is a universal reality, and as we grow older, we encounter diverse health and social challenges. This is no different for older individuals living with HIV. Join us in this episode of the SNACK series, where we discuss a range of health and social comorbidities as well as the profound social and mental health challenges that PLHIV face - this episode unveils the layers of their experiences. Aged care workers, this is your guide to fostering empathy and tailoring support for those navigating shame, stigma, loneliness, and isolation. Tune in for crucial insights to enhance your person-centred care approach.

 

Special thanks to our host for this season, Blair Martin - award winning actor, presenter, writer, and radio host of “Queer Radio” at community radio 4ZZZ Meanjin/Brisbane.

We would also like to thank to all the guests and organisations that contributed to this episode.

For further information about HIV, check out the links below:

• What is HIV? - QPP
• HIV and Ageing in Australia – The New Frontier

If you would like further information about QPP services, please visit:

• www.qpp.org.au 

QPP would like to acknowledge the importance of our diverse PLHIV communities as they shape the principles that underpin the work we do. The lived experience and peer contributions of PLHIV remains always at the centre of who we are at QPP. We would like to take a moment to remember those who are no longer with us and laid the foundations for QPP and the sector - we remember the courage and sacrifice of many and we will continue to work towards a world where people with HIV live lives to their full potential, in good health and free from discrimination.

This season of SNACK has been produced by Queensland Positive People as part of the COTA Queensland Consortium Home Care Workforce Support Program which received grant funding from the Australian Government.

Produced by Martin Franklin at East Coast Studio

See omnystudio.com/listener for privacy information.

There are a lot of myths and misconceptions surrounding HIV – many of which are quite harmful to people living with HIV. Get ready to dive deep into debunking these HIV myths – from transmission to sexuality, and to the power of Undetectable = Untransmissible. Explore the real impact of stigma on those living with HIV and discover the pivotal role aged care support workers play in reducing it. This episode is your key to fostering understanding and providing stigma-free, person-centered care. Tune in now for a transformative journey!

Special thanks to our host for this season, Blair Martin - award winning actor, presenter, writer, and radio host of “Queer Radio” at community radio 4ZZZ Meanjin/Brisbane.

We would also like to thank to all the guests and organisations that contributed to this episode:

• HIV/AIDS Legal Centre

For further information about HIV, check out the links below:

• What is HIV? - QPP
• HIV and Ageing in Australia – The New Frontier

If you would like further information about QPP services, please visit:

• www.qpp.org.au 

QPP would like to acknowledge the importance of our diverse PLHIV communities as they shape the principles that underpin the work we do. The lived experience and peer contributions of PLHIV remains always at the centre of who we are at QPP. We would like to take a moment to remember those who are no longer with us and laid the foundations for QPP and the sector - we remember the courage and sacrifice of many and we will continue to work towards a world where people with HIV live lives to their full potential, in good health and free from discrimination.

This season of SNACK has been produced by Queensland Positive People as part of the COTA Queensland Consortium Home Care Workforce Support Program which received grant funding from the Australian Government.

 

Produced by Martin Franklin at East Coast Studio

See omnystudio.com/listener for privacy information.

In this episode, we unpack the basics of HIV – from what HIV stands for to navigating the early days of HIV and the evolving landscape of stigma. Turn in to equip yourself with essential knowledge for person-centered care in the realm of HIV.

This season has been developed by Queensland Positive People (QPP) and aims to provide some useful information for aged care/home care workers about caring for people living with HIV (PLHIV) using a person-centred approach. In this episode, we unpack the basics of HIV – from what HIV stands for to navigating the early days of HIV and the evolving landscape of stigma. Turn in to equip yourself with essential knowledge for person-centered care in the realm of HIV.

Special thanks to our host for this season, Blair Martin - award winning actor, presenter, writer, and radio host of “Queer Radio” at community radio 4ZZZ Meanjin/Brisbane.

We would also like to thank to all the guests and organisations that contributed to this episode.

For further information about HIV, check out the links below:

• What is HIV? - QPP
• HIV and Ageing in Australia – The New Frontier

If you would like further information about QPP services, please visit:

• www.qpp.org.au 

QPP would like to acknowledge the importance of our diverse PLHIV communities as they shape the principles that underpin the work we do. The lived experience and peer contributions of PLHIV remains always at the centre of who we are at QPP. We would like to take a moment to remember those who are no longer with us and laid the foundations for QPP and the sector - we remember the courage and sacrifice of many and we will continue to work towards a world where people with HIV live lives to their full potential, in good health and free from discrimination.

This season of SNACK has been produced by Queensland Positive People as part of the COTA Queensland Consortium Home Care Workforce Support Program which received grant funding from the Australian Government.

Produced by Martin Franklin at East Coast Studio

See omnystudio.com/listener for privacy information.

Embark on a transformative learning journey with SNACK, a podcast series for aged care and home care workers. This season has been developed by Queensland Positive People and focuses on caring for older people living with HIV (PLHIV). As compassionate caregivers, you'll delve into the essentials of person-centred care for older individuals living with HIV, gaining invaluable insights to elevate your practice. Beyond the medical nuances, this season emphasises the significance of fostering open-mindedness and acceptance. In the diverse realm of aged and home care, you'll encounter individuals from all walks of life. Our episodes guide you in cultivating an inclusive approach, recognising the importance of embracing diversity and tailoring care to each unique individual. Subscribe now and empower yourself to provide compassionate, person-centred care that transcends boundaries.

Special thanks to our host for this season, Blair Martin - award winning actor, presenter, writer, and radio host of “Queer Radio” at community radio 4ZZZ Meanjin/Brisbane.

We would also like to thank to all the guests and organisations that contributed to this episode.

For further information about HIV, check out the links below:

• What is HIV? - QPP
• HIV and Ageing in Australia – The New Frontier

If you would like further information about QPP services, please visit:

• www.qpp.org.au 

QPP would like to acknowledge the importance of our diverse PLHIV communities as they shape the principles that underpin the work we do. The lived experience and peer contributions of PLHIV remains always at the centre of who we are at QPP. We would like to take a moment to remember those who are no longer with us and laid the foundations for QPP and the sector - we remember the courage and sacrifice of many and we will continue to work towards a world where people with HIV live lives to their full potential, in good health and free from discrimination.

This season of SNACK has been produced by Queensland Positive People as part of the COTA Queensland Consortium Home Care Workforce Support Program which received grant funding from the Australian Government.

Produced by Martin Franklin at East Coast Studio 

See omnystudio.com/listener for privacy information.

The reality is that like with any job, there will be days when things don’t go well. So how do you take care of yourself and make sure you don’t carry that with you, and why is that an important skill for person-centred care?

In this episode we also wrap up the series and reflect on the knowledge and experiences shared by our guests.  We hope you have found inspiration through the information shared. 

Special thanks to all our guests, and to the organisations that helped:

• ADA Australia
• Blue Care
• Living Bridge community Douglas 

Looking for some inspiration? Check out these great resources and links:

• Beyond Blue 
• Dear Mind 
• Head to Health
• Health & Wellbeing Queensland 
• Mensline Australia 
• Open Arms - Veteran and Families Counselling
• QLife - LGBTIQ+ peer support and referral 
• Wellways 

SNACK has been produced by COTA Queensland as part of the Homecare Workforce Support Program, which receives grant funding from the Australian Government. 

See omnystudio.com/listener for privacy information.