You are the real presence of your service in people’s homes and lives.

So what happens when you can see something isn’t right? In this episode we talk about how you can be a good ally and an advocate in your role as a care professional.

Special thanks to all our guests, and to the organisations that helped:

• ADA Australia
• Blue Care
• Wellways 

Looking for some inspiration? Check out these great resources and links:

• ADA Australia 
• Aged Care Quality and Safety Commission 
• Older Persons Advocacy Network (OPAN) 

SNACK has been produced by COTA Queensland as part of the Homecare Workforce Support Program, which receives grant funding from the Australian Government. 

See omnystudio.com/listener for privacy information.

Communication is not only one of the most important parts of care relationships, but also oftentimes one of the most problematic.

Our guests share with us what makes this so important, and so challenging, and share their insights for improving communication in care.

Special thanks to all our guests, and to the organisations that helped:

• ADA Australia
• Blue Care

Looking for some inspiration? Check out these great resources and links:

• ADA Australia 
• Aged Care Quality and Safety Commission 
• Dementia Australia 
• EveryAGE Counts 
• Older Persons Advocacy Network (OPAN) 

SNACK has been produced by COTA Queensland as part of the Homecare Workforce Support Program, which receives grant funding from the Australian Government. 

See omnystudio.com/listener for privacy information.

The care workforce, and people receiving care, are a very diverse bunch.

Differences in ethnic and cultural background, gender and sexuality, physical or cognitive conditions, and family and care roles are some of these important areas we are taking a closer look at today.

Special thanks to all our guests, and to the organisations that helped:

• ADA Australia
• Blue Care
• Wellways 

Looking for some inspiration? Check out these great resources and links:

• ADA Australia 
• Aged Care Quality and Safety Commission 
• Centre of Cultural Diversity in Ageing – Inclusive Service Standards Portal 
• Dementia Australia Equip Aged Care Learning (utas.edu.au) - Free online learning
• FECCA
• LGBTIQ+ Health Australia 
• Partners on Culturally Appropriate Care (PICAC) - delivered by Diversicare in Queensland
• Wellways Carer Gateway 

SNACK has been produced by COTA Queensland as part of the Homecare Workforce Support Program, which receives grant funding from the Australian Government. 

See omnystudio.com/listener for privacy information.

Good care relationships are fundamental to person-centred care, but there are boundaries in a professional relationship, and a range of individual things that impact the kinds of relationships people are comfortable with. So how do people navigate that in real life care situations? Find out in this episode of SNACK. 

Special thanks to all our guests, and to the organisations that helped:

• Douglas Shire Aged Persons Homes

Looking for some inspiration? Check out these great resources and links:

• Aged Care Quality and Safety Commission 
• ADA Australia
• Wellways Carer Gateway 

SNACK has been produced by COTA Queensland as part of the Homecare Workforce Support Program, which receives grant funding from the Australian Government. 

See omnystudio.com/listener for privacy information.

Everyone has the right to live the life they want to live, even if that involves taking risks. Aged care providers are expected to help make sure everyone understands those risks and to help manage them.

But decisions about taking risks can be really challenging situations, with lots of opinions and often emotions involved.

So, what can this look like when you’re supporting someone in their home, and how do people navigate these tricky situations in real life? Find out in this episode of SNACK. 

Special thanks to all our guests, and to the organisations that helped:

• Living Bridge Community Doulas

Looking for some inspiration? Check out these great resources and links:

• Aged Care Quality and Safety Commission 
• ADA Australia
• Dementia Australia 
• OPAN

SNACK has been produced by COTA Queensland as part of the Homecare Workforce Support Program, which receives grant funding from the Australian Government. 

See omnystudio.com/listener for privacy information.

No-one likes to think they might be ageist, or that they might not be coming to their work with quite the right attitude.

But sometimes we can do this without meaning to, or without even realising it.

So how do we recognize ageism, why do attitudes matter so much in home care, and what could we do differently? Find out in this episode of SNACK. 

Find out is 

Special thanks to all our guests, and to the organisations that helped:

• Living Bridge Community Doulas
• Douglas Shire Aged Persons Home Inc.

Looking for some inspiration? Check out these great resources and links:

• Aged Care Quality and Safety Commission 
• Every Age Counts 
• ADA Australia
• OPAN

SNACK has been produced by COTA Queensland as part of the Homecare Workforce Support Program, which receives grant funding from the Australian Government. 

See omnystudio.com/listener for privacy information.

We often hear people downplaying their roles in care. But the everyday work of the care workforce is absolutely essential to everyone else involved.

In this episode we hear more about what that means, and how the little things you do every day in your work make a huge difference.

Special thanks to all our guests, and to the organisations that helped:

• Living Bridge Community Doulas
• Wellways 

Looking for some inspiration? Check out these great resources and links:

• Wellways Carers Gateway 

SNACK has been produced by COTA Queensland as part of the Homecare Workforce Support Program, which receives grant funding from the Australian Government. 

See omnystudio.com/listener for privacy information.

What are the skills and knowledge and approaches that you need as a professional carer to provide good person-centred care to people at home?

Find out in this episode of SNACK.

Special thanks to all our guests, and to the organisations that helped:

• Living Bridge Community Doulas
• Uniting Care

Looking for some inspiration? Check out these great resources and links:

• Aged Care Quality and Safety Commission

• Alis - online learning
• Equip Aged Care Learning Packages - Free online learning
• Dementia Australia 
• Ask Annie - Mobile training dementia training app 

SNACK has been produced by COTA Queensland as part of the Homecare Workforce Support Program, which receives grant funding from the Australian Government. 

See omnystudio.com/listener for privacy information.

It’s in all the guidance and expectations about care, but what does it really mean to DO person-centred care in real life, and what difference does it make?  Find out in this episode of SNACK. 

Special thanks to all our guests, and to the organisations that helped:

• ADA Australia 
• Seniors Dental Care Australia

Looking for some inspiration? Check out these great resources and links: 

• Aged Care Quality and Safety Commission
• Aged Care Learning Information Solution - ALIS
• Ask Annie - Mobile training dementia training app 
• University of Tasmania Wicking Dementia Centre Massive Open Online Courses (MOOCs)

SNACK has been produced by COTA Queensland as part of the Homecare Workforce Support Program, which receives grant funding from the Australian Government. 

See omnystudio.com/listener for privacy information.

Welcome to SNACK – Some new aged care knowledge – dishing up byte-sized inspiration for person-centred aged care. Do you get hungry for new knowledge about how to do care differently? Subscribe now for your regular SNACK – food for thought and fuel to inspire you.

See omnystudio.com/listener for privacy information.