Social Geek
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Social Geek episodes

  • Franchise News Podcast 7.20.2022

    The Franchise News Podcast with Jack Monson for July 20, 2022.

     

    Thanks to Eulerity.com, Citrin Cooperman, Franchise Update Media, and The International Franchise Association.

     

    7 min
  • Just Jania with Keith Gerson

    Keith Gerson, President of Franchise Operations at FranConnect is today’s guest on Just Jania!

    Keith and Jania discuss the economic forecast for franchising for the 2nd half of 2022. Keith shares his outlook on a pending recession, price increases, lead flow, and what key metrics you need to watch now!

     

    23 min
  • Reaching More Candidates with Jennifer Callender

    Jennifer Callender, Franchise Business Consultant with FranServe and The J3 Project, joins podcast host Jack Monson to discusses reaching more candidates.

    What can brands do to broaden their scope and search? Where can brands start to find more great candidates from underrepresented communities and people who weren’t already thinking about franchising? And what support are franchise candidates looking for in a business?

    Thanks Consumer Fusion, Citrin Cooperman, and AnswerConnect.

    Many shout outs today the some of our favorite leaders and groups in franchising including Alesia Visconti, Jack Wilson, IFA, #openforopportunity, Rikki Amos, IFA’s Diversity Board, #FCXC, #FLDC, FranServe, University of Louisville, and more!

    26 min
  • Driving Local Marketing with Teresa Celmer

    Teresa Celmer is the SVP of Marketing at BrightStar Care and joins podcast host Jack Monson to discuss trends in the homecare space and with her industry leading brand.

    Teresa shares the ingredients in her recipe for success in driving local marketing that she recently shared at the #FCXC event in Atlanta.

     

    Shout outs today to Shelly Sun, Kayla Ryan, The IFA, and Franchise Update Media.

     

    *** 

     

    Thanks to Consumer Fusion, Thryv, and TruPresence

    38 min
  • Improving Customer Experience with John Keene

    John Keene is the founder of Serviceminder and joins the show today to discuss applying technology to your workflows and why it’s more important for franchise systems than for any other kind of business.

    John also shares his thoughts how technology is beyond being “just for operations” but must be used for improving the customer experience and managing the brand experience. We’ll also discuss trends in the home service industry and applying technology to solve current challenges like staffing, inflation, and travel costs.

    Social Geek Radio is a proud supporter of the International Franchise Association's VetFran!

    21 min
  • Fitness Franchise Trends with Jason Markowicz

    Fitness Premier Clubs CEO Jason Markowicz shares trends he’s seeing in the fitness industry including

    shifting demographics for customers, what new franchisees are looking for in a brand, and the outlook for the continuing comeback in fitness.

     

    Thanks Consumer Fusion, Thryv, and TruPresence.

     

     

     

    17 min
  • Franchise News Podcast 6.22.2022

    The Franchise News Podcast with Jack Monson for June 22, 2022. We're LIVE at The Franchise Customer Experience Conference for Social Geek episode 900! Thanks to Eulerity.com, Franchise Update Media, and The International Franchise Association.

     

    6 min
  • Recruiting and Customer Experience Trends with Christina Russell

    Recruiting. It’s the biggest challenge for franchise systems this year, especially in the beauty and personal services space.  

    Christina Russell is the CEO of Radiance Holdings and joins the podcast to share how her brands including Woodhouse Day Spas and Sola Salon Studios are creating unique customer experiences to retain and recruit successful professionals and entrepreneurs.

    Christina also shares ideas on the evolution of what she calls joyful brands or happy brands as well as the latest trends for platform companies and acquisitions.

     

    Thanks to Serviceminder and AnswerConnect!

    And we’ll see you Monday at FCXC in Atlanta with The IFA, Franchise Update Media, and Eulerity!

     

    24 min

About Social Geek

From the publisher's feed

Hello Geeks. Social Geek is the most popular Franchise podcast. Join Jack Monson and top marketing thought leaders and franchise executives for weekly Rock Star roundtables on hot topics and trends.

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