Socially Supportive: Customer Care the Social Way

By Frankie Saucier

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FAQs about Socially Supportive: Customer Care the Social Way:

How many episodes does Socially Supportive: Customer Care the Social Way have?

The podcast currently has 229 episodes available.

Socially Supportive: Customer Care the Social Way episodes:

September 08, 2017 Episode 7 – Top 3 Questions to Ask Before Responding with Emerson Cunningham
A Free Form Friday Episode. On Friday we go free style and talk about whatever we want! Brought to you by: The Social Pack: Get on the inside to stay on the topside. Join today! MorningBrooke Digital Consultancy: If you need help with digital customer support strategy go to www.MorningBrookeDigital.com “Any of these conversations could go negative. Are we…
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16min
September 07, 2017 Episode 6 – Respond to Everything
A Thoughtful Thursday Episode. On Thoughtful Thursday we discuss deep thoughts including overarching strategy and organizational structure. Brought to you by: The Social Pack: Get on the inside to stay on the topside. Join today! MorningBrooke Digital Consultancy: If you need help with digital customer support strategy go to www.MorningBrookeDigital.com “Courteous treatment will make a customer a walking advertisement.”…
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19min
September 06, 2017 Episode 5 – Hiring the Right Type of Agent
A Wisdom Wednesday Episode. On Wisdom Wednesday I bring wisdom from the best books, articles, videos etc. and share the highlights with you! Brought to you by: The Social Pack: Get on the inside to stay on the topside. Join today! MorningBrooke Digital Consultancy: If you need help with digital customer support strategy go to www.MorningBrookeDigital.com “I’d rather…
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17min
September 05, 2017 Episode 4 – Jacada’s Visual IVR with Michael Haisten
Jacada’s Visual IVR with Michael Haisten Brought to you by: The Social Pack. Get on the Inside to stay on the top side. Head to SociallySupportive.com and join today for the latest tips, tricks and technology in social customer care. MorningBrooke Digital. Email [email protected] for help with creating strategies around holiday coverage and more! “Your most unhappy customers are…
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19min
September 04, 2017 Episode 3 – Frankie’s Top 9 KPIs Part 1
Part 1 of a 2 part series. Catch part 2 on Episode 8. A Manic Monday Episode. Manic Monday focuses on Numbers, Measuring, Reporting and Workforce Management. Brought to you by: The Social Pack: Get on the inside to stay on the topside. Join today! MorningBrooke Digital Consultancy: If you need help with digital customer…
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17min
September 01, 2017 Episode 2 – Holiday Coverage
Holiday Coverage Make sure your holidays are covered before you even leave the building. Brought to you by: The Social Pack. Get on the Inside to stay on the top side. Head to SociallySupportive.com and join today for the latest tips, tricks and technology in social customer care. MorningBrooke Digital. Email [email protected] for help with…
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20min
August 31, 2017 Episode 1 – Socially Supportive and 4DX
Episode 1 – Socially Supportive and 4DX A Thoughtful Thursday Episode. Thoughtful Thursday focuses on overarching strategy. Brought to you by: The Social Pack: Get on the inside to stay on the topside. Join today! MorningBrooke Digital Consultancy: If you need help with digital customer support strategy go to www.MorningBrookeDigital.com “Effective leadership is putting first things first.…
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19min
August 31, 2017 Episode 1 – Socially Supportive and 4DX
Episode 1 – Socially Supportive and 4DX A Thoughtful Thursday Episode. Thoughtful Thursday focuses on overarching strategy. Brought to you by: The Social Pack: Get on the inside to stay on the topside. Join today! MorningBrooke Digital Consultancy: If you need help with digital customer support strategy go to www.MorningBrookeDigital.com “Effective leadership is putting first things first.…
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19min
August 31, 2017 Episode 000 – Welcome to Socially Supportive
Hi everyone, Frankie Saucier here. Thanks for joining me on the introductory episode of Socially Supportive. Every weekday I'll be taking you behind the scenes with leaders from top brands who will reveal the latest in strategy and technology in Digital and Social Media Customer Care. I'll ask the questions you want to ask top…
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7min

FAQs about Socially Supportive: Customer Care the Social Way:

How many episodes does Socially Supportive: Customer Care the Social Way have?

The podcast currently has 229 episodes available.