Soft Skills Engineering

In this episode, Dave and Jamison answer these questions:

I am an electrical engineer working on and off with software for about 15 years. From mainframe applications with Cobol and PL/1 to plant floor supervisory systems with SCADA and some.Net along the way. 6 years ago my husband got an offer to move to Europe and I came along. Had to reinvent myself amidst the chaos of juggling life with a toddler, learning a new language and a new social tissue. After some time I landed a pretty nice job as a DevOps engineer at a pretty cool company. However, I have never really worked with scrum or agile methodologies before and, oh boy…I found out I HATE retrospectives. Like really hate them. They bring me down every time and I anticipate them with dreadful anxiety. I feel they’re just a way to blame other people for what’s not going so well and I don’t see ownership or any improvements actually being made. Action items are frequently just finger pointing and generally about people that are not even present in the retros. In order to improve engagement my boss said every team member is now responsible for the moderation of this dreadful thing and, surprise, surprise : I am next. How can I moderate something I just don’t believe in? I believe in improvement and learning from mistakes and I genuinely believe that we shouldn’t focus on people but processes. I also have to say my colleagues don’t feel the same way as they seem to love retros (yikes!). I think I’m too old/too skeptical for this. Please help!!! Ps.: I love your show and the episode on “that guy” changed my life. I’m forever grateful for the question asker and your answer.

The Letter J:

Can you please talk about the PIE theory (performance, image, exposure) and its importance, especially in highly political orgs? I lost my leadership role at a large GSI due to what I believe was a poor image. I felt I could not achieve targets without some level of collaboration (which became conflict once others didnt want to actually collaborate) We hit out targets, but unfortunately, by the time I realized I was labeled “hard to work with”, it was too late. Also, I hereby declare that Jamison is the Norm MacDonald of podcast, which is my highest compliment. Dave is some other comedian, also good. Seriously thank you both for all the humor and advice over the years, it’s been helpful and validating.

In this episode, Dave and Jamison answer these questions:

I am a data scientist and have been at my company for 2 years. Each of the data scientists on my team specialize in a different area of the business (growth, marketing, etc). I have developed a reputation for being the expert in my area and have worked really hard to understand my domain.

I have a new data science team member who works in an adjacent area and has expressed interest in learning more about “my” area. But every time I talk to him I find myself getting defensive and possessive (on the inside). I don’t want to share my area, and I like being known as the expert, and I don’t want him working on stuff in my domain. Any advice on how to be less territorial here?

Should I quiet quit?

I’m a year in to a new job, and am doing well. I work for a large consulting company, and have been doing a decent amount of unpaid overtime by volunteering for internal projects that we can’t bill to our clients! The extra 5-10 hours a week have been adding up, and I feel overwhelmed. I don’t think the extra work is as appreciated as it should be. I’ve received lots of positive feedback, and my performance reviews have been fine.

Am I getting taken advantage of?

Will people notice if I step back and just do the bare minimum expected for my job?

I like being useful, and do genuinely enjoy some of the projects I’ve volunteered for. They’ve probably also been good for my internal visibility, as I’ve gotten to have my name on some large internal announcements and have had some good face time with very senior people. If I end up sticking around here, it’ll probably be good, and I wouldn’t mind a promotion.

But I’m exhausted, and it’s starting to get in the way of my personal life, hobbies, and even client work sometimes. I’m also wondering if that time would be better spent on upskilling or open source or something outside the company. How far can I cut back without repercussions?

In this episode, Dave and Jamison answer these questions:

Listener Brad asks,

I am currently a Senior Engineer with a small software company. I have been developing software for more than 20 years. We were recently acquired by another mid sized company. Since the acquisition, things have been going downhill. It feels like they’re trying to nickel and dime their employees to death.

They moved from a bi-monthly to bi- weekly pay, from accrued PTO to Flex PTO, they sat on merit raises for over 2 months , and have paused all promotions unless you are getting a promotion to management. We have a number of engineers who are deserving, but broaching the subject with HR results in excuses, pushback or silence.

I have about a year and a half to be in a position to retire but I love what I do and plan to continue for many more years in the right environment. I’m really on the fence as to whether I quit for a new role or hope that they somehow become more efficient. I’ve been doing this long enough to know they will probably not change. So would you quit?

Hello Dave and Jamison,

My name is Angelo, and I’m writing to you from Italy. I’ve been enjoying your podcast for quite some time.

I’m reaching out because I’ve been working for four years at a small company with 11 people in the cultural heritage sector. Although the company produces software, there are only 2 programmers (myself included), while the rest are roles like graphic designers, art historians, and archaeologists.

It’s a rather unique company in its field, and for that reason, I’m happy to work there, also because I have many responsibilities related to the company’s performance, probably more than I would have in a multinational corporation.

However, there’s a catch. The fact that there are only two programmers, and in this case, I am the more experienced one, often makes me feel that I don’t have the opportunity to interact with more experienced individuals, and this might hinder my growth as a professional as opposed to being in a team with more programmers.

My question is: what can I do to compensate for the lack of work interactions with other developers and to keep myself updated?

I’ve always read that the best growth happens in a company where you’re surrounded by more experienced people, but in this particular case, I find myself in the opposite situation.

I participate in Telegram groups and often read software development books to stay updated, but it’s also true that the hours outside of work are meant for rest and leisure, so they only go so far. How can I keep pace with those working in larger teams on bigger projects? I don’t intend to change companies at the moment.

Warm regards from Italy,

In this episode, Dave and Jamison answer these questions:

One and a half year ago, I joined my current team as a tech lead, in an organisation that uses ‘Scaled Agile’. This was my first time joining an organisation that employed dedicated Scrum masters. In previous organisations, the role of Scrum master would usually fall upon a team member that felt comfortable doing so, and the last couple of years that ended up being me. I feel this worked out well and I managed to create teams that were communicating well and constantly iterating and improving.

Upon joining the team, I noticed that despite having a dedicated Scrum master, the team was not doing sprint reviews or retrospectives, and it felt like every team member was on an island of their own. In the months that followed I tried to reinstate these and improve teamwork and communication, but often felt blocked by the Scrum master’s inertia.

Eventually, they were let go and a new Scrum master was hired. This new collaboration did also not work out. They didn’t have enough of a technical background to engage with impediments, were trying to micromanage team members during Standups, and would continually try to skip or shorten retrospectives. If retrospectives were to occur at my insistence, they would try to determine actions without the team’s input, only to not do them and never look back at the outcome.

Two months ago the new Scrum master was let go and I was asked to take over their duties in the meantime. Ever since, it feels like the team finally owns their own Scrum process. Our collaboration is not perfect, but we’re finally tracking measurements, evaluating retrospective actions, and iterating as a team. However, the organisation wants us to go back to having a dedicated Scrum master. I’m not against this, but I’m afraid the next Scrum master might undo our efforts. How do we as a team navigate this situation to get an optimal outcome?

A listener named Max asks,

I’ve been working in a Data Engineering department at a mid-size product company for over 5 years. When I joined, we had a well-balanced team in terms of average proficiency - some juniors, some middles, and a few seniors. Over these years, we’ve developed a great internal culture where people can grow to a senior level pretty easily. The company itself is wonderful to work for, and we have a pretty low “churn rate” - most of my colleagues are highly motivated and don’t want to leave.

As a result, we now have only senior and staff engineers in the team. This is well-deserved - they all are great professionals, highly productive, and invaluable for the company, having domain knowledge and understanding of how all our systems work. Management wants them to take on only senior-plus-level tasks, which are usually larger projects and initiatives that involve a lot of collaboration with other departments, process changes or technical initiatives affecting our engineering practices. They have two reasons for this: 1) management doesn’t want to waste the time of such skilled professionals on smaller tasks; 2) management cares a lot about people’s morale, because losing them would be very harmful for the whole company, so they don’t want people to take on small and boring tasks.

At the same time, we have a HUGE backlog of tech debt, small improvements and refactoring initiatives. Ideally, we would hire 3-4 additional middle and junior engineers to share all backlogs with them, but we now have a hiring freeze. The amount of tech debt is starting to damage team morale on its own, and I feel like we have an unspoken deadline to deal with this problem, which could be someone’s burnout and departure, or a major outage in some vital services we support caused by ignoring tech debt.

How would you approach the problem of overseniority? I appreciate any advice, and thanks again for the show.

In this episode, Dave and Jamison answer these questions:

“Hello,

I recently started my first full-time job out of college. I earned an engineering degree but took a job with a company in a more management/ business development/ leadership track. Now I’m the only person in a department with an engineering degree.I’ll be here for a couple of years before they move me into the next role in my track.

In a casual conversation about going back to school, one of my coworkers jokingly mentioned they would get free school at a local university because they made less than X dollars. This threw me off, as I (having started less than 3 weeks ago), make more than X dollars despite us having the same position and them having worked in the department for almost a year.

Should I say anything, or just assume that the difference in pay is due to the fact that I have a technical degree and am on a leadership track while they are in neither? I’ve been told it’s mutually beneficial to discuss salary with your coworkers, but I’m afraid to shake things up at my very traditionally run company in my first month here. My pay corresponds directly to the starting pay that an engineer in a design role in my company would be making and I think I was given this pay so not to discourage me from taking a role in the company in favor of an engineering job with engineering pay elsewhere.

In this episode, Dave and Jamison answer these questions:

I’m a bootcamp graduate working on a career shift from massage to software development. How much of my previous career should I bring into my résumé? I’ve been building projects in public, and doing open source contribution in a part-time capacity for the past two years, but ultimately have not gotten very many bites on my résumé that resulted in interviews. It’s something like three skill tests and one for roughly 800 applications at the moment? That’s a guess. That’s basically the gist of it.

Thanks!

Listener Joshua says,

I’ve done a number of things in my career, from Java to web dev on PHP and Angular/Node to low code development on Ignition SCADA and UIPath RPA .

Because I love learning technologies and I want to go where the money is, I keep hopping to new teams. This usually comes with a decent pay bump, but it’s a lot of rescue operations and self-teaching.

This doesn’t feel like a career path, and always being the junior team member sucks. I’m often studying for certs trying to meet the requirements for the job I’m already doing or being the senior dev on the team while still a Junior. I get that I’m relatively new to each team, but I’m also punching above my weight consistently.

It feels like I’m always having to jump through hoops to get the title and pay for the level of responsibility I take on and it feels like my mixed-up background is the reason why.

How can I pitch a 10 year career of wearing all the hats all the time to get better results? How can I avoid being on teams where all my coworkers think I’m a guru and I’m building all of the architecture, but my manager goes “gee, I don’t know if you have the years of experience to be a Senior”? I’m looking towards Architecture as a long term goal and I’m wondering if there’s a way to spin this skillset towards that goal. Can you get Architect if you aren’t a certified black belt in highly specific tools but rather a demonstrated improviser? What is a jack-of-all-trades supposed to do?

Thanks, love the show, your advice and the fun relationship you guys bring to the conversation.

In this episode, Dave and Jamison answer these questions:

Happy Birthday Dave and congrats on the 400 episode milestone!

Last year I was recruited away from my cushy Sr Dev role at Chill MegaCorp to an exciting technical leadership role at Fast-Paced MegaCorp. It felt like a huge level up since I had always wanted to pick up some of the softer communication and leadership skills to add to my arsenal while still working on technical problems. The 30% pay raise sealed the deal. Fast-foreward one year and I am burnt out, feeling disengaged and thinking about quitting.

Compared to my previous role, everything here is urgent and high priority. There is little structure on my team, no planning or intake, and we just react to emails and pings from other teams about things not working. Our Sr Dev is very knowledgable but often gets short and impatient with me. My Sr Manager has said things like “sleep is for the weak” and frequently sends emails in the middle of the night. We have weekly evening releases that have gone till 4am. We are expected to always be around in case of a production incident – which happen very frequently because of the sheer complexity of everything and high dependency between internal services.

I have considered moving to another team, but unfortunately this seems to be a company wide culture. I am considering cutting my losses with this company and moving back to an IC role with better work-life-balance. I am grateful for all the leadership skills I have picked up this past year and learned a ton in such a fast paced environment, but its been a whole year and I still haven’t gotten used to the “always on” culture and overall chaos.

Is it normal form someone to shift between management and IC like this? What do you guys recommend?

Hi Dave and Jamison, thank you for the show. It is the engineering podcast I look forward to most every week.

I work at a company that, maybe like many others, has lots of title inflation. As a result, my title is much higher than it would be at a larger (and public) tech company. For example, “senior” may be one or two levels below senior elsewhere, and “staff” would be “senior” elsewhere. We also have “senior staff”, which might be “staff” elsewhere, but more likely that might just be a more senior “senior” engineer, too.

My question is: How should I consider approaching a job search where I am knowingly (and reasonably) down-leveling myself in title? Should I include the relative level on my resume (for example, “L5”)? Should I not address it unless a recruiter or interviewer asks about it? Briefly mention the seeming down-level in a cover letter as comparable responsibilities and scope as my current role?

I have worked hard for my promotions, because salary bands required the title change for the money I wanted, but now I am worried it will complicate applying to other companies.

(Thank you for selecting my question!)

In this episode, Dave and Jamison answer these questions:

A listener named Metal Mario asks,

A few weeks back in Episode 395 you talked about working with a superstar teammate. I feel like for our team, I’m the superstar.

We’re a small software team in a large non-software company. I joined a year ago and very quickly took on a lot of responsibility. I think I’m a fantastic fit for the team, received *outstanding* feedback in my annual review as well as during the course of the year, and I get along great with my teammates. However, there are two problems.

I joined the team on a lower salary compared to the rest of the team. I was initial ok with it because I changed to a completely new tech stack as well as a new role. Now I strongly feel like I should earn more than my colleagues. My boss hinted that he agreed in my annual review.

I fear that by me joining the team and demanding a substantial pay raise, the cake gets smaller for the rest of the team, and that they feel like me joining the team prevented them to rising through the ranks.

The second problem is related: a colleague of mine (mildly) complained that he lost responsibilities to me since I’ve joined the team. I talked to my boss about that, but given that things have been going very well, my boss would like me to keep doing the tasks.

Would it be better to take it down a notch (in order not to endanger team happiness and keep things stable for the company), or should I perform to the best of my abilities all the time?

Impoverished By Pro-ration asks,

Is it reasonable for a company to pro-rate raises for new employees?

I recently received a raise that was smaller than expected as part of a promotion I got 9 months after joining the company. I joined halfway through the year and was under-leveled, so I quickly was put up for promotion, and got it! My raise was about half what I expected, and when I asked HR, they told me that the policy is to prorate raises, so because I joined halfway through the year, I only get half the raise that the promotion should come with, so instead of the 20% I was expecting to bring me up to the salary range of the job level I originally applied for, I only got 10% and am now making less than I think I should.

Have I permanently crippled my lifetime earnings?!?

What can I do to get the company to pay me appropriately? I understand if bonuses are pro-rotated, but why would raises also be pro-rated?

In this episode, Dave and Jamison answer these questions:

I’m a junior software engineer who has been placed in charge of a handful of graduates and interns who have joined my team. The project is fairly technical.

For the first two weeks, the new starters were pair programming. That went well, and after talking to each new starter they were eager to start working individually.

We’re one month in and I’m concerned about the performance of one of the engineers, “Morgan” (fake name). Morgan has completed a degree from a good university we often hire from but appears to lack any knowledge of software development. As a result, Morgan seems to struggle with researching and working through problems beyond following tutorials. I got the impression that while pair programming Morgan didn’t contribute much.

Is there anything I could do to give Morgan the boost needed to start rolling? I’m sure I could spoon feed Morgan, but it would monopolize my time when I’m already spending time with the other new starters on top of my own tasks.

I want to give Morgan a shot, but I don’t know what to do. At what point do I tell my manager about my concerns?

Things I’ve encountered:

Even all these issues in aggregate would be fine with me, but the continual resemblance and behavior of a stunned mullet isn’t encouraging. After being told to research a concept, Morgan must be told the specific Google query to type in.

Thanks, and apologies for the essay!

Listener Confused Cat asks,

I spent just over four years on a team where technical growth was lacking. Recently, I transitioned to a new team within the same company, and I’m enjoying the atmosphere, the team dynamics, and the opportunity to engage in more challenging software development tasks. Fortunately, my motivation is beginning to resurface.

However, I’ve noticed that my technical skills have become somewhat rusty. While I can still deliver systems and features, I feel like I’m falling behind compared to some of my peers. This self-awareness is causing me to doubt myself, despite receiving no negative feedback from my current team or supervisor. It’s not just imposter syndrome; I genuinely feel the need to upskill.

How can I navigate this situation effectively? What strategies would you suggest for advancing my skills while holding a senior position and preventing feelings of inadequacy from affecting my performance?

In this episode, Dave and Jamison answer these questions:

Listener Jim asks,

I am currently a senior software engineer in a well funded (but not profitable yet) startup. I am highly effective and well regarded, to the point where the tech lead also comes to me with questions and always takes my technical input onboard.

I did it. I crossed over…

I’ve been a software engineer for nearly 25 years. I worked my way from junior to senior, staff to principal, and for the last six years I’ve been a technical articect.

I’ve been very deliberate in my caraeer path and told myself that I would always be on the tecnical side of the wall rather than the managerial side. Most of my boses over the years have been former technical folks that just seemed to have step off the technology train at some point. Maybe they couldn’t keep pace with the rapid changes in their older age, or maybe they just didn’t like IC work, who knows? But I always had this feeling about them, like “they just don’t get it anymore”, or “their technical knowledge is so outdated, how can they make good decisions”? Much like a teenager looks at their parents who stepped off the fassion train many years prior and now doesn’t want to be seen in public with them.

Well, I just accepted a job leading a team; with headcount, and a budget, and the works. It was not the role I really wanted, but in this market, I didn’t have a ton of choices. It’s billed as sort of a hybrid Architect/Manager role, but it *feels* like I crossed a threshold. I feel like my future will be that of a retired race horse living out the last of his days if the middle-management pasture. So, 2 questions: