In this episode, Dave and Jamison answer these questions:

I’m not a developer, and have never worked with developers. I have four years of systems/IT experience (ansible, bash, python, windows, etc). I got hired in a devops role at a company with many developers.

I just watched “How to crash an airplane” by Nickolas Means. It is about how the flight crew of an airplane crashed in 1989 yet saved 189 lives. The learning is that there are no heroes and teams can succeed only with inputs from all members in the team. All opinions need to be heard. And he also emphasizes that the captain used “we” in all his speeches.

When it comes to interviews, the expectation is to talk about your personal experience. Using “we” during interviews would look like negative, right? Especially in leadership interviews, this is difficult since leaders are successful only with their team.

Can you give us some strategies to balance this the best?

In this episode, Dave and Jamison answer these questions:

I’m a Tech Lead at a decent sized corporation. If I want to grow towards a promotion my options are a more people management track towards Engineering Lead (basically a TL who also manages 1-2 other TLs) or a more technical track towards Staff TL. Where I’m struggling is I don’t know how I would actually work towards the Staff level, seeing as most of my time is spent wrapped up in mentoring, coaching, planning meetings, and just generally large blocks of time spent on Zoom. Have you ever seen someone move down that path? I worry I would be letting my other responsibilities slip through the cracks by focusing on my own technical advancement. How should I balance what my team needs from me vs. what I need to focus on to get to a role like that? Is the best way to get there 1 step back (to being an individual contributor again) and then two steps forward (working towards Staff Engineer then Staff TL)?

Hello soft skills! Love the show and your great banter, keep the laughs coming.

Do you have any tips for ‘active listening’? My manager is very, very chatty and our catch ups over zoom often last two hours or more. I find myself drifting in and out while he talks and then need to snap out of it when I hear something that might be useful.

How do I keep focused in extra long meetings where we are one on one and the content is not particularly interesting?

Thanks!

https://mediocre.dev/it-takes-more

In this episode, Dave and Jamison answer these questions:

I recently took over to manage development at a small company that has been around for a few decades. We just wrapped up a four year effort to move to a more modern web stack.

The development style before my new position is best described as ‘Wild West’. My direct boss’s philosophy can be illustrated with the following phrases:

My boss is the co-founder of the company and ran development before me. I have made a concerted effort with my current team to introduce best practices, Unit Testing, PSR standards, APIs and so forth but engagement is really low. I’ve tried every way I know how to get them to care about quality code, tests, standards, etc but they just don’t respond. They are more concerned about getting things out fast which is nice but not my top priority. I’d rather have clean, predictable code that doesn’t break in production.

How do I get my team to buy off on these principles?

Hi Dave and Jamison

How do I communicate all of the self-study that I’ve done to potential employers?

I transitioned from a bachelor’s degree in the health sciences to the software industry and I have now worked as a data scientist for a couple of years. I spent a lot of time and effort taking free online classes in mathematics and computer science through Stanford and MIT. Over 3 years I’ve probably done the equivalent of half of a math degree and about a third of a full CS curriculum. And even though I’m employed now, I still keep working on more advanced classes in my spare time.

How can I communicate this to potential employers considering that I’m not getting any academic credits for my effort? Should I just leave this off my resume? Is it okay to mention that I have audited those classes? Any other ideas?

Thanks for the lovely podcast.

In this episode, Dave and Jamison answer these questions:

Our engineering manager keeps sneaking/creeping on our private slack channels. As an admin of the workspace he can join any private slack channel without being invited.

I feel like this is an unacceptable behavior. What should I do?

Thank you guys for your awesome podcast.

I have recently begun my foray into management with the reception of my first subordinate. I selected him due to his illustrious undergraduate project presentation and his ability to expound on the intricacies of said projects. But, I’m having a hard time managing my expectations. He is unable to complete the simplest of tasks, often going off on tangents that, despite being given the answer, result in spending hours in unrelated rabbit holes. Additionally, he asked for a high salary and was promised an increase scheduled ahead of review.

As a first-time manager, I worry that I am inflicting unrealistic expectations especially since software is my passion. I enjoy learning learning new languages and technologies.

What is the best way to let him know that he is not meeting expectations? How can I say this without my typical brashness which will ultimately result in me blurting out something to the tune of “you aren’t nearly as capable as you made yourself out to be”?

In this episode, Dave and Jamison answer these questions:

What is your opinion about estimates. Is it a good practice? Are they helpful or just a guess? Should we estimate in story points or hours? How can we improve our estimation skills to be more accurate?

Hello Soft Skills Audio :) Love the show and the great advice, I look forward to the show every week.

I just joined a company that embraces hotdesking and I’m having trouble feeling like I am part of the team. All the engineers report into the head of engineering but we work on different projects. I work with one other engineer who works remotely from another state, and take direction from the product owner who works from another.

The culture of hotdesking across five floors of a multistory building means each morning I end up circling around hunting for a place to sit. Because anyone can sit anywhere, I could be sitting next to someone new from sales, marketing, finance, or engineering everyday. Everyone always looks hard at work with headphones on and our organization chart doesn’t feature profile photos.

I’ve tried introducing myself to the people I find myself next to but it’s just small talk and I never see them again as everyone shuffles around. I’m sick of sitting alone at lunch and missing out on “watercooler” conversations. How do I make friends and figure out how I fit in with an office environment like this?

In this episode, Dave and Jamison answer these questions:

I listen to the show while I’m working out and wanted you to know I’ve almost dropped the weight on myself multiple times when one of you cracks a funny joke (which is often, I’m learning to be more careful)😂.

I work for a growing startup as a dev manager. Hiring has proven to be one of our most difficult challenges. We had one candidate in particular that would qualify as a potentially “Risky” since they lacked experience in our industry. We ended up hiring them because their salary requirements were so low, they were half of what we pay other junior engineers. They quickly proved be miles above the Junior engineer position. They have strong technical skills, are proactive with resolving problems, and have raised the bar for the entire dev organization. They currently meet all the criteria for what we would qualify as a Senior engineer at our company.

I’ve started feeling uncomfortable about how little we are paying this person. I’ve brought this concern up with management, but their take is that if they asked for the little amount that they did, then we should leave them at that for as long as they are comfortable there. The part that takes this to a whole new level of humanitarian concern for me is that, in passing, I found out that this person is trying to get approval for adoption and that is why they had to leave their consulting background and settle for a salary job. I’m familiar with the adoption process and if we were paying them what they were actually worth (or even 25% closer to what that number is) the entire process would be different for them. I want to take care of the company, but I also believe that we should pay people what they are worth. What should I do?

I’ve recently joined a new company (hoorah!) and even more exciting, I’m engaged (double hoorah)! Previously, I’ve focused heavily on my career progression and decided what a good job for me was based on my selfish reasons (more pay). Now, my priorities are shifting towards family first and I’ve been looking into any parental benefits the company may offer (unfortunately none).

Is it worth looking around for a company that will provide better parental leave benefits and child-care days?

In this episode, Dave and Jamison answer these questions:

Hello soft skills audio, love the show and your great advice.

My question is how do I stop sweating the small stuff.

I have one colleague who either can’t spell, or types so fast the words make no sense and doesn’t correct the mistakes. Emails, comments in code, comments in PRs, presentations to management, everything is a garbled mess and makes us look bad as a team.

Another colleague just can’t stop talking in ‘business speak’. Every conversation is twice as long as it should be because they need to ‘touch base on what’s happening in this space and will circle back’

These are by no means ‘quit your job’ problems. How do I avoid eye rolling and getting frustrated over something so minor?

I’ve been working at a software company for almost 10 years now. It’s an amazing company, 5 minutes from where I live, with a really good culture. I have an awesome role as a senior developer working with interesting new technologies, a lot of flexibility, responsibilities and a valued opinion on both technological and company-wide matters. However, this is still my first job.

I’ve invested a lot of time and effort on career growth the last few years but I feel like there are only a few developers at my company who share the same level of enthusiasm and the need to grow as I do. I’ve been able to bring in new tech, introduce modern practices and share knowledge with my colleagues, but it feels like I’m the only one who’s actively pushing for this.

Since this is my first job, I don’t know if this is the case in other places as well. I’ve done some freelance projects on the side to learn more about how things work somewhere else but mostly I’m the only senior dev on these projects.

On the one hand I have a job that I love, on the other hand I don’t really know what’s out there. I feel like I might regret it later if I don’t try something else but based on other people’s experiences, I know it’s hard to find a company with such a good culture and understanding as where I am right now. Switching jobs would also give me a significant salary increase, but will require a longer commute. There are only a few software companies in my area.

Can you help me figure out if I should take the blue pill or the red pill?

In this episode, Dave and Jamison answer these questions:

My coworker Alice reached out to me in confidence to say that another coworker, Blake, is leaving in about a month. Blake told Alice in confidence that they intend to put in their two-weeks notice next week. Making things better, Blake is our entire ops team (<3 bus factor of 1) and our startup was not planning on hiring anyone else into that team for three more months!

Do I have an obligation to respect their twice-removed confidentiality? Or do I have an obligation to the company (and my remaining coworkers) to push to start hiring their replacement sooner? I’m concerned that if I do nothing, it’s a risk to the company because Blake plays such a critical role and we did not setup Blake in an HA configuration, but I’m also wary of doing something that seems like an ethical gray area.

I’m not in management, so I have no ability to directly start hiring. But I’m a senior IC and pretty heavily vested in the success of this company. And bummed about my dear departing friend/colleague! And bummed that my workload is about to go up as all of us learn to be ops engineers, too!

Help! I don’t want to have to take the soft skills patented advice of quitting my job when the startup crumbles under the ops team’s departure, so what do I do instead?

Someone I worked closely with on a previous job has reached out to me, asking for a referral and recommendation to my current company. The problem is, I really didn’t enjoy working with this person. The experience was so bad it prompted me to leave that job for another one. I didn’t want to burn bridges, so when I left the job, I cited personal reasons and did not mention the real reason was that I hated the interpersonal dynamics there.

It could be the case that their toxic behavior was partly due to the toxic organization we were in. It’s also possible that over the years they’ve matured, but I don’t know. On the other hand, each time I’ve asked someone for a referral, they’ve always done it, so I assume that there’s an expectation to refer previous coworkers?

I can’t in good conscience recommend this person to my current company. If I provide my true opinions, I suppose they’d eventually find out. Can this person sue me for defamation if they don’t get hired?

In this episode, Dave and Jamison answer these questions:

Quite often my manager writes me in the morning: hey, can you help the team with this thing? And sometimes it happens so that I know no more than “the team” about the thing, and actually there’s no way in the world I can help them, but everyone assumes that I am some kind of expert in it. Where did they get that impression? This is so irritating!

I absolutely love to be asked for help when what I’m asked for is kind of “my thing”.

But in some cases, I can’t just say “hey, this is not really my specialty, I will be more of a burden here”, because everyone would think that I’m just lazy or unwilling to help. And then I sit and struggle through the process of everyone asking me questions I obviously don’t know answers to, and I try to guess or figure out these answers, and I suffer because I don’t meet everyone else’s expectations, and everyone else suffers because no one knows what to do, and it goes on and on and on…

My company just asked me if I’m interested in going to a conference that’s about a month away, but I’m currently in the process of job hunting and don’t know if I’m going to be around for much longer than a month. What do I do?

It’s one more re-run before we are back with new stuff! Enjoy this episode from November 2018, back when Tiger King didn’t yet exist.

In this episode, Dave and Jamison answer these questions:

I sit in a desk with 3 other people. One of those people does a great job of personal hygiene…the other two not so much. I have dropped a couple of hints about it (I mentioned it is a good idea not to wear the same pair shoes/trainers every day so you’re feet don’t start to smell).

To make things worse, one of them sits opposite and puts his feet under my desk, so the, let’s be frank, absolutely awful stench is right under my nose! :?

It’s not just feet by the way, we are talking the full BO experience.

I was at a interview recently. When being asked for expected salary. I mentioned a number lot more than what the company was expecting. It’s already been a week and I haven’t received a response from them. I really really love the company and the project they are working on. I would love to to contact the HR personal and tell that I am interested in the position even if it means less money. How do I approach the situation? I don’t want to mess it up more than I already have. 🙁