Sola Stories

Our guest on this episode is one of our 2018 Faces of Sola, educator, SolaGenius ambassador, and, most importantly, a new mom. Ashley Lantz has made her mark on the Sola community as a true trailblazer. She was the first person to sign a lease at her Sola location in AZ, even before there were even walls and was also one of the first to lean into Sola’s technology to supercharge her business. 

Listen as Ashley shares her journey to Sola and how she’s used technology to run a more efficient business and spend more time at home with her family. 

Ashley and Jennie discuss the advantages of SolaGenius and how online booking has improved her salon experience for both her and her clients. Ashley shares how SolaGenius helped her stay connected with her clients and easily communicate updates as the COVID-19 pandemic unfolded.

Stay tuned for a special offer from SolaGenius exclusively for Sola professionals. If you are ready to up level your business, you won’t want to miss this very special episode of the Sola Stories podcast. 

In This Episode

[00:54] Welcome to the show, Ashley!

[01:41] Ashley shares her background and her journey into the beauty industry.

[04:26] Ashley’s ability to leap is one of her best qualities because she always goes after what she wants.

[06:13] Listen, as Ashley discusses being a new mom and a salon owner during the past year.

[08:47] Ashley speaks about focusing on her business at home instead of being a traveling educator.

[11:38] How has leaning into technology allowed you to run a more efficient business?

[13:10] Ashley shares some advantages SolaGenius provides to allow her to be on top of the business side while freeing up time to spend with her family.

[16:20] Listen as Ashley explains how technology and online booking have improved her life.

[19:02] Jennie shares how she books her appointments online and how convenient online booking is for clients.

[21:32] Ashley says that she has had many new clients come in because she has online booking and isn’t losing business when she isn’t able to answer her phone.

[23:06] How did you lean on SolaGenius during the pandemic?

[25:36] Ashley speaks about connecting with clients when they got the go-ahead to reopen.

[27:24] Jennie discusses the benefits of having the SolaGenius app and when the best time is to make the switch is.

[29:08] Ashley shares how she believes her digital welcome package has helped her make her clients feel like guests in her salon.

[32:33] Ashley loves to have people follow her on Instagram.

[33:24] What advice would you give to someone who is still using paper books on why they should switch to SolaGenius?

[34:23] Jennie shares a special offer for Sola professionals.

[34:43] Ashley shares a promo code to sign up for SolaGenius and earn $30! www.sola.glossgenius.com/invite/ashleylantz

[35:13] Jennie discusses the White Glove Service you get with SolaGenius.

[35:36] Thank you so much for being on the show!

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@jenniethewolff

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@ashleylantzhair

We are thrilled to bring Houston-based hairstylist and one of our 2020 Faces of Sola, Cuyler Engram (@cuylerdidit), on the Sola Stories Podcast. Before owning his Sola salon, Cuyler honed his craft as a makeup artist for Mac Cosmetics. After facing doubters and discrimination along his path, Cuyler is now a business owner with an Instagram following of over 16K. After years of feeling like he didn’t fit in, Cuyler has created a space he can call his own, as well as a jaw-dropping Instagram feed that helps keep his salon business booming.

Listen, as Cuyler shares his journey into the beauty industry and how he’s overcome criticism and racism to harness his confidence in his craft and creativity. 

Tune in to get Cuyler’s number one tip for growing an Instagram following as well as a happy, fulfilling life. 

In This Episode

[01:13] Welcome to the show, Cuyler!

[01:57] Cuyler shares his background and his journey into the beauty industry.

[04:32] Cuyler speaks about his parents’ reaction when he wanted to go to cosmetology school.

[07:29] Listen, as Cuyler discusses the huge part music plays in his life.

[08:55] Cuyler shares moving to Houston and the jobs he did while waiting to get his Texas cosmetology license.

[11:21] He speaks about his interview with Mac Cosmetics and getting the opportunity to work with other creatives. 

[12:49] Cuyler discusses how the pandemic has inspired him to try special effects makeup and portrait work.

[14:17] How did you get back into working in the salon after Mac?

[17:28] Cuyler shares how he didn't feel like he fit in until he got his own salon at Sola.

[20:16] Cuyler speaks about being fired from a salon in Florida.

[21:40] Listen, as Cuyler shares where he got the self-confidence to go out on his own and open a Sola studio.

[24:05] Cuyler discusses how he built his clientele since he's been at Sola using social media.

[26:27] Do you ever get new clients through Instagram?

[27:40] Cuyler shares his number one tip for using Instagram.

[29:52] When it's all said and done, Cuyler wants to know that he changed someone's life.

[31:28] Thank you so much for listening!

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@jenniethewolff

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@cuylerdidit

We are honored to bring John Mosley, aka Mr. Popular Nobody, on the Sola Stories Podcast! John is one of the most in-demand educators in the industry, who’s grown a massive following on social media (@popular_nobody) and a clientele that includes celebrities like Kendrick Lamar and Eminem. 

John joins Kim Bennett (@kimi_kisses) for a conversation about what inspired him to become a barber, what to look for in a brand partnership, and how he’s grown his brand, Popular Nobody. 

Listen as John discusses why he thinks the Sola model is the future of the beauty industry and some inspiring words for the Sola community. As both educators, Kim and John talk about the importance of education and why it’s so important to invest in to maintain a successful career behind the chair. 

John is not just an educator on stage but in every aspect of his life. Tune in to be inspired by John’s aspirational accomplishments. His success as an entrepreneur is sure to spark a fire in you to strive for more in your own business. 

In This Episode

[01:35] Welcome to the show, John!

[02:56] John shares his background in sports and his mom’s influence to become a barber.

[04:30] John shares that his entire family is hairdressers and cosmetologists.

[06:42] What inspired you to become an educator and give back to the industry?

[09:02] John discusses the power of creating your own path.

[12:00] John shares what to look for in a brand that you want to be an educator for.

[14:46] Listen as John shares the soft skills that it takes to match the heart skills.

[16:03] John shares what Popular Nobody means and how it originated.

[18:00] John talks about vertical integration within a business.

[20:22] What is the Popular Nobody brand doing to help others?

[21:16] John speaks about his new nonprofit, Nobody Way Foundation.

[23:35] He shares the first time he heard of Sola Salon Studios.

[24:55] What is your favorite thing about Sola?

[26:01] John shares words of encouragement for the Sola community.

[27:20] Listen as John speaks about what we can be proud of during this pandemic.

[28:10] John discusses Black Lives Matter.

[30:41] John speaks about getting involved in beauty schools and developing education.

[37:00] John discusses his Instagram and how he uses it to boost his business.

[40:00] John shares the ins and outs of social media and how to lay out a page.

[41:30] John shares his final thoughts and his thanks for believing in him.

[42:38] We are all in the same ocean, but we are not all in the same boat.

[45:03] Thank you for being on the show!

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@kimi_kisses

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@popular_nobody

Like most things this year, the start of the school year has been looking a lot different for most families. Whether your child is required to go back to school fully in-person, a mix of virtual and in-person learning, or 100 percent remote learning, we know parents are struggling to navigate this new norm, specifically regarding how it affects their life as a salon owner. 

In an effort to support you finding your groove as a working parent, we hosted a panel discussion with some of our parent Faces of Sola who, too, are balancing back-to-school with life in the salon. This panel was so valuable and chock-full of so much incredible advice, resources and overall support, we wanted to share this special discussion with you on the Sola Stories podcast, too. 

Our panel was moderated by Sola’s Culture Ambassador and first Sola professional, Kim Bennett (@kimi_kisses), who was joined by panelists Shelbie Donoho (@shelbiedonoho), Amanda Fagan (@amandainreverie), Tahesa Nelson (@hairbytahesa), Ashley White (@ashleywhitestudio) and Steven Wren (@mrwrencuts).  Together, they discuss balancing the back-to-school struggles and how they have been (or plan to) balance this new norm and share what is working for them as their individual scenarios unfold.

As we always say, we are all in this together, lean on your Sola community and take advantage of the Sola tools available to help you when you don't know what to do or where to turn.

If you would still like to watch the full webinar we hosted, you can watch the recording on our YouTube channel or in your Sola Pro app.

In This Episode

[00:26] Welcome to the show!

[02:24] Kim shares that her daughter is doing hybrid learning in school.

[03:56] Shelbie is in Springfield, Missouri, and her daughter is in private school, going full time.

[05:54] Amanda speaks about being with Sola since 2016; she shares that her children are being taught with the hybrid model.

[07:06] Tahesa from Madison, Alabama, has been with Sola for five years, and her son is in school full time.

[08:00] Ashley is in Michigan, but her Sola location is in Indiana. Her two children are going to school full time and are thrilled.

[09:37] Steven is a father of three, and his children will be 100% remote learning in Chicago.

[11:20] Kim speaks about her biggest concerns with school and working during this pandemic.

[15:30] Steven speaks about how teaching from home has been going.

[18:35] They discuss their children's mental health and how it’s related to their kids going back to school.

[21:23] The panel discusses how important flexibility in their schedules is, especially with having their children at home.

[24:07] Listen as they discuss how the Sola tools have helped them keep in contact with their clients throughout the pandemic.

[28:09] They speak about best practices with hybrid and remote learning.

[31:12] As beauty professionals and community leaders, we can talk to our clients and share what is working and what’s not.

[33:49] How do you organize the day with your children at home but keeping them within a school structure?

[36:42] Kim speaks about being a single mom and how that affects her options when it comes to work and school options for her daughter.

[38:36] Tahesa shares some great online resources she found that helped her when teaching her son (Outschool.com).

[41:25] Steven speaks about the outside resources he has.

[44:48] Kim and Ashley talk about how to plan for unexpected scheduling changes.

[47:43] They discuss how great the clients have been with all the uncertainty and how the children are rolling with the punches.

[50:27] The panel speaks about this pandemic's mental health aspect on our kids.

[53:49] Steven shares some final thoughts on remote learning and hybrid learning.

[55:25] Tahesa says to stick to your schedule and don't give up.

[55:53] Amanda says to keep leaning into the support of your community.

[56:48] Ashley shares some last sentiments and insights.

[58:10] Kim says that you are not alone!

[59:48] Thanks, everyone, for being on the show!

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@mrwrencuts

On this episode of the Sola Stories Podcast, Jennie chats with the first beauty professional in Canada to take the leap of faith and join the Sola family. Roxanne has always been a go-getter, starting her career with an apprenticeship at age 15. Tune in to hear this feisty firecracker’s journey behind the chair and what's currently happening in Canada and her studio.

Roxanne shares how she got started in hairdressing, her journey of getting licensed, landing her first job, and the lessons she learned in the early stages in her career. Roxanne speaks about her various salon experiences - from apprenticing to booth rent to owning her own traditional salons - and why she was so eager to jump at the chance to move to Sola when the first Canada location opened in Toronto!

She believes that a Sola studio is a perfect solution for her and that the possibilities at Sola are endless. Roxanne also discusses how she handled the pandemic closures in Canada and how easy it was to get back on track once given the go-ahead to reopen.

Roxanne feels that a Sola studio allows her to both keep an active personal life and take care of her clients. In Canada, Sola now has three locations and is looking to open more. 

In This Episode

[01:08] Welcome to the show, Roxanne!

[02:26] Roxanne speaks about her start as a hairstylist.

[03:34] Roxanne believes that being a hairstylist saved her life.

[05:00] How long is an apprenticeship in Canada before you get your license?

[06:17] Roxanne shares the first time she got to shampoo and the mess she made.

[07:31] When she was 16, she started hairdressing school.

[08:21] What kind of salons did you work in before you went out on your own?

[09:07] Roxanne speaks about when she first heard about Sola and what drew her to the salon suite concept.

[11:14] Roxanne believes most people open businesses because they want to control their environment.

[12:17] Roxanne speaks about having a Sola studio and how amazing it was to walk in and get right to work, without the need to remodel.

[14:49] Roxanne talks about the vibe she was able to create in her studio. 

[17:36] Roxanne discusses how a Sola salon is the perfect salon environment for her.

[22:38] Do you feel like customers are looking for safer ways to get their hair done? 

[24:27] Roxanne shares how the pandemic affected her personally and how the industry gave her purpose again.

[25:44] Roxanne says that her clients knew she was reopening before she did.

[26:38] She talks about all of her clients wanting to get in right when she reopened and how she managed to schedule them all to come in.

[29:25] Roxanne discusses how Sola allows her to create a balance between her personal life and salon life.

[31:05] Roxanne speaks about her son and how he has always been her number 1 support.

[33:01] Where do you see yourself going from here?

[35:51] Roxanne says that having a Sola studio has allowed her to create her career.

[37:28] Thank you so much for being on the show!

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@jenniethewolff

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@roxannemuir

As the majority of our community has returned to work in the salon, with some still in forced closure in California, we’ve begun to hear from our community that the weight of these new, unforeseen challenges have become harder to bear. To support you through this time, we wanted to bring a mental health professional onto the podcast to help you sort through the fear, anxiety and overwhelming emotion you may be feeling, and help you take care of yourself, in addition to all the clients you serve behind the chair. 

Dr. Allan Ribbler is a neurobehavioral psychologist, who also happens to be the father of our Sola Stories Podcast producer, Angela Ribbler. Dr. Ribbler chatted with Kim Bennett, Sola’s Culture Ambassador, for an open and honest conversation about the emotional burden of COVID-19, particularly within the Sola community, as well as tools and strategies you can use to create boundaries for yourself both in and out of the salon.  

Working behind the chair, it’s likely you’ve also been hearing about the negative impacts of the pandemic daily with your clients. Tune in to get Dr. Ribbler’s tips on turning the conversation around when you need to protect your own energy. 

Have you ever thought about seeing a therapist? Not sure when the right time to seek therapy is or where to start looking for one? Dr. Ribbler believes that most people seek therapy when they are in distress, but it can be helpful to have a therapist to help with your day-to-day life and get to know you before a major personal crisis hits. And just like it’s important to have trust and connection with your clients, he says the same goes with finding the right therapist and suggests ways to find one that’s the right for you. 

This very special podcast episode can not only help you navigate this pandemic with a bit more ease, but will give you eye-opening tips to help you overcome any challenge you may face in your career or personal life for years to come.

In This Episode

[05:32] Welcome to the show, Dr. Ribbler!

[05:50] Dr. Ribbler shares his background and the settings he has practiced in.

[07:18] Dr. Ribbler speaks about the range of anxiety disorders people are having with this pandemic.

[10:08] Kim says that she is a “hear-stylist” because so much listening is involved when working behind the chair.

[10:44] Being in the service industry, how important is it for us to listen to our clients?

[13:30] Kim shares the absence of boundaries with clients.

[15:22] Dr. Ribbler shares how to be empathetic with your clients, but leave that in the salon so you can be your best self at home. Know your values and apply them to yourself.

[19:10] Dr. Ribbler speaks about a tool that will help you take the things you do at work and shut them off when you go home.

[21:20] Kim shares that she didn’t realize she was close to burnout until the pandemic hit.

[22:17] Dr. Ribbler discusses when it’s time to seek professional help.

[23:40] He says most people get help when they are distressed.

[27:12] Listen as Dr. Ribbler speaks about whether you need to see a therapist regularly or only when you need it.

[30:15] Dr. Ribbler discusses how to find the best therapist that’s right for you.

[35:45] Kim says that when she started as a stylist 30 years ago, nobody talked about mental health care, but now a lot of them do.

[36:55] Dr. Ribbler shares some resources for finding a therapist.

[39:06] Do you have a limit on how much COVID you can take a day?

[40:21] Dr. Ribbler suggests ways to steer the conversation away from COVID and bring it back to happy times.

[42:28] Dr. Ribbler shares some final thoughts for the listeners.

[43:18] Thank you so much for being on the show and sharing your wisdom!

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@kimi_kisses

On this episode, we talk with Jodi Snowden, one of our 2020 Faces of Sola and owner of Jodi Snowden & Co., a bridal hair and makeup salon in Southern California. While COVID-19 has affected our entire community of beauty professionals, Jodi and our other Sola pros in California have been hit especially hard with not one but two shutdowns, as well as the sudden halt of this year’s wedding season which is Jodi’s salon’s primary source of business. We brought Jodi on the podcast to chat with us about how the current closures in California are affecting her both professionally and personally.

Listen, as Jodi shares the emotional impact of being shut down twice, and the tools and resources she’s used to keep her motivated and inspired to get back to serving her clients in the salon. 

In This Episode

[01:09] Welcome to the show, Jodi!

[01:53] Jodi speaks about coming home from the Faces of Sola in March, and a week later, everything got shut down.

[02:36] Jodi discusses moving out of her old studio during the first shutdown and then opening her new studio once everything reopened.

[04:07] How would you explain the second shutdown's emotional impact compared to the first one?

[05:40] Jodi speaks about her day-to-day clients and how she stays in touch with them.

[08:19] Jodi discusses why she believes salon studios should be able to reopen.

[11:28] What are your biggest fears now around these closures in California?

[12:28] Listen as Jodi shares how she believes that people are losing hope now, more so than they did during the first closure.

[14:03] Jodi speaks about some books and podcasts that she suggests to help you stay positive.

[15:59] When feeling down, Jodi says to turn off the news, stay off of social media, spend time outside and change your scenery.

[20:08] Thank you so much for being on the show!

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@jenniethewolff

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@jodisnowden

On this episode of Sola Stories, Jennie is joined by 2017 Faces of Sola Kenya Kirk i from Austin, who truly stole our hearts because of the way she selflessly and regularly gives back. As a foster parent, she started a program called Mommy and Me, which has evolved into an organization called The Texture Lab, to teach parents and foster parents how to work with their child’s textured hair. Kenya also started a nonprofit called Dreams for Diamonds that makes wigs for kids with cancer. When she is not running these two wonderful organizations, she shares her passion for knowledge as a traveling educator for Keratin Complex.

Tune in to this episode to hearKenya speak about her journey to become a hairdresser,  and what drove her to starting her nonprofit organizations. Kenya also opens up about the heartbreaking story of her sister, who lost her life due to domestic violence, and how that has made her passion for helping people even stronger. “It is my purpose in life to be able to stand strong for others when other people can’t.” 

In This Episode

[01:25] Welcome to the show, Kenya!

[01:51] Kenya shares that being part of Faces of Sola was one of the top experiences of her career.

[03:28] Kenya speaks about her journey into hairdressing.

[05:46] Hairdressing is in her blood; she was destined to be in the beauty industry.

[07:21] Kenya discusses how having a studio allows her to do all the important things in her life.

[09:04] What made you transition to studio rental?

[11:26] Kenya speaks about the evolution of “Dreams for Diamond”

[14:20] Kenya shares how she woke up the day after making a wig for one cancer patient named Diamond and decided she wanted to make more wigs.

[17:05] Kenya discusses her other program called “Mommy and Me” and why she started the program.

[19:34] Mommy and Me has evolved into The Texture Lab.

[21:43] Kenya believes that a person’s hair is their crown, which is why she got into hairdressing.

[25:53] Kenya talks about the loss of her sister from domestic violence and how that has impacted her life and family.

[27:31] “It is my purpose in life to be able to stand strong for others when other people can’t.”

[29:58] How do you believe being involved in your community has helped you grow a strong salon business?

[31:06] Kenya shares ways you can start giving back to your commitment.

[32:59] Thank you for being on the show!

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@jenniethewolff

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@acutabovephd

On this episode of Sola Stories, Jennie is joined by Sola’s Culture Ambassador, Kim Bennett, also known as Kimi Kisses. Kim owns her salon in Denver, Colorado and was the first-ever Sola stylist.

After being closed nearly 9 weeks, Kim knew she was not going to let this disease take down her business. So when she was able to reopen her salon on May 9th, she even shocked herself by generating $10,000 in sales in her first week! Kim credits the education and resources she received from Sola to help her make her #SolaStrong comeback and the sanitation training from Barbicide to ensure the utmost safety of her clients - many of whom said visiting her salon was the first time they had left the house since the pandemic hit.

Tune in to hear how Kim adapted her salon and procedures to keep her guests safe and how this pandemic has created opportunities to reinvent herself as a business owner once again. 

In This Episode

[00:43] Welcome to the show, Kim!

[01:41] Kim shares how she is adjusting to the “now normal” created by the pandemic.

[03:40] Listen as Kim speaks about what she was doing during the months that her salon was closed.

[06:20] Kim discusses how she spent her time during the closure and planned how she would reopen her salon.

[09:44] Kim killed it the first week that her salon was reopened, and she shares how she handled it all.

[11:55] She speaks about how she wanted to make her guests feel safe and pampered.

[13:40] How were the retail sales during that first week?

[15:47] Kim discusses how she got her salon ready for the reopening and how she changed her retail space.

[18:16] Kim speaks about how she brought up her guest's retail needs into the conversation and let them know the products were safe.

[22:02] How did you use SolaGenius technology to rebook all of your clients during the multiple reopening date changes?

[26:08] Kim feels like the technology that Sola offers was instrumental in staying connected with her guests.

[28:30] Kim speaks about how she focused on keeping her client experience as personal as possible with the new restrictions.

[31:37] Over half of Kim's guests her first week open told her that her salon was the first place they had been since being in quarantine.

[34:00] We are in a COVID world, and we are all experiencing this together. Check out Sola’s COVID-19 Resource Center to help you adjust to this new normal.

[35:24] Listen as Kim shares how she feels now - physically and emotionally - after a month back in the salon.

[39:11] Jennie speaks about Kim's new sense of gratitude for the people around her.

[41:33] Kim shares the big years she's had since she started working at Sola in 2014, and how Sola has been with her through all of her difficulties in life.

[46:17] Thank you so much for being on the show!

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@Kimi_Kisses

Sade Williams is a celebrity stylist, owner of Sade Milinda Studios in Manhattan, New York, and one of our 2017 Faces of Sola. Before coming to Sola, Sade worked at one of the most prestigious salons in New York City. She moved to Sola because she was ready to create an intimate salon home for her guests, many of whom are high profile models and celebrities. She has even created an assistant apprenticeship program where she trains mentees on how to do high-end salon and editorial work in their own salons someday.  

Listen as Sade shares how she got started in hairdressing and the journey she took to create the career of her dreams. Sade has worked with many celebrities and has found ways to combine her passions for hair and fashion.

Sade speaks about the COVID-19 shutdown in New York City and how she stayed in communication with her clients while her salon was closed. Because of the pandemic's financial impact, she came up with creative service packages for her clients that served both her and her clients’ needs during this challenging time. 

Sade's salon is back open now with social distancing restrictions and she couldn’t be happier to be back behind the chair doing what she loves most. 

In This Episode

[01:22] Welcome to the show, Sade!

[02:58] Sade shares her background and how she got into hairdressing.

[05:48] Sade says that she can't work in a big salon. She likes a more intimate setting.

[06:26] The first salon she worked in was in the meatpacking district of New York.

[08:54] On Thursday, Sade was working with Beyonce's mom. On Friday, she quit her job, and on Tuesday, she has an interview at one of the top 5 salons in Manhattan.

[11:20] When you worked at Ted Gibson, did you work with celebrities?

[13:14] Sade discusses the opportunities she got while working with Ted Gibson.

[15:24] Listen as Sade speaks about how scary it was to work celebrity clients at first.

[18:23] Sade says she was in the right place at the right time to combine her passions of hair and fashion.

[20:52] Sade speaks about how she stays on the cutting edge with social media.

[23:38] Social media allows people to get inspiration from others in your field.

[24:42] What made you go out on your own?

[27:06] Sade shares that being independent allowed her to keep her connections and use her experiences from the other salons.

[29:30] Sade speaks about picking out her Sola studio, which she has now been at for five years.

[30:50] Sade describes her studio.

[33:50] What impact did the pandemic closures have on your salon?

[36:06] Sade discusses how she took care of her clients during the shutdown.

[39:31] Listen as Sade shares the packages she offered to help clients the pandemic financially impacted.

[43:24] Her freelance work is on hold, and they still don't know when those jobs will resume.

[45:46] How have you used this time for personal and professional growth?

[48:22] Sade speaks about eating healthy, working out and meditating during the shutdown.

[49:54] Thank you so much for being on the show!

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@sademilindastudios