Solving for Change

Joseph Hines from Gallagher Insurance in Canada reveals why cyber insurance is critical for every Canadian business in 2025 and beyond. 

Joining host Mike Reeves, Joe walks through the big shifts we've seen in cyber insurance over the past five years. From nice-to-have to must-have, it isn't t just about building cybersecurity resilience anymore–it's become a requirement for working with partners and customers across industries. They also discuss how companies can navigate the process of getting insurance and the importance of having a strong cybersecurity foundation for speeding the process and lowering premiums.

Not long ago, operational technology (OT) remained disconnected from corporate networks, safe from the cyberthreats that preyed on IT networks. With today's OT and critical infrastructure becoming increasingly connected, organizations are up against a growing number of threats that threaten to disrupt their operations. So,  how can these organizations secure their operational technology and build resilience across IT and OT?

With a growing number of interconnected applications distributed across different environments, enterprise software systems are becoming more complex every day. At the same time, todays organizations and their customers expect applications to be available 24/7. So how can IT teams ensure all of these applications and systems are running at their best? Observability offers a solution. 

In this episode, Marc LeBlanc talks with Adriana Villela, Principal Developer Advocate at Dynatrace about the importance of observability for today's enterprises and why people and culture are the keys to success more than tools. 

Reflecting back on twelve episodes of Solving for Change, hosts Mike Reeves and Marc LeBlanc discuss the trends that have shaped enterprise technology over the past year and share their thoughts on themes that will evolve over the coming months.

Talking about where we're headed with technology trends like agentic AI and OT security, Mike and Marc give us a peek at what they'll be talking about in future episodes.

In the age of artificial intelligence, enterprises must embrace new leadership to transform and thrive. 

With enterprises scrambling to bring in artificial intelligence (AI) and large language models (LLMs), many are learning the importance of clean data and strong data strategy. 

Access to care is the biggest challenge facing Canadian healthcare. With wait times at record highs, Canadians are waiting longer than ever to for necessary procedures and hospitals are struggling to manage the backlog. But a new technology already being tested in Newfoundland and Labrador has the potential to change all that. 

At GE Aerospace, an engine manual could consist of more than thirty 4 to 8-inch thick binders in the past. 

Twenty years ago, the company converted these manuals to digital. But there were challenges ahead. 

In this episode, Steve Pasch, a technology leader at GE Aerospace talks about how his team, focused on innovation and meeting user needs, has modernized the application with advanced functionality. The results of their efforts speak for themselves. In less than 18 months, GE Aerospace has gone from 40,000 pages of documents uploaded to close to 300,000 and reduced the workload of its librarians by 50%. 

Traditional hardware consumption models are evolving and the benefits of pay-as-you-go consumption are changing the way leaders approach IT investment.

As 2024 comes to a close, Marc LeBlanc continues the conversation about enterprise AI. This time, he welcomes Todd Wilson from Red Hat to explore the evolution of artificial intelligence as a tool to accelerate and scale initiatives in operations and development within enterprises. Discussing the potential of intelligent platforms and development tools to empower ops and dev teams, Todd reminds listeners of the importance of starting small, starting simple, and proving out a value before scaling initiatives that leverage emerging technology. With this approach, technology teams can manage their investments and lower the barriers to entry.