Solving for Change

Pressure from the board to implement artificial intelligence, or AI, is mounting in enterprises across industries. Yet, only 7% of companies have been able to implement AI in a production environment at scale. Many others are struggling to choose use cases and make the business case for them. In this episode, Chris Falloon Head of Global Practice at the Transformation Office at DELL Technologies, joins Mike Reeves to share his practical advice for enterprises getting started with AI. Drawing from his experience working with enterprises around the globe, Chris discusses the value of identifying patterns of use cases that would benefit from AI within an organization to wrap structure around the decision of where to start.

‍Interested in learning more about how you can bring AI into your organization? Connect with Chris via email: [email protected]

Telecommunications is a competitive industry where success is defined by network performance. In this episode, we take a close look at how a Canadian telecommunications provider transformed its network operations with artificial intelligence (AI). Welcoming Hart Ripley, National Automation Lead & Solutions Architect for the Office of the CTO at MOBIA, Marc Leblanc uncovers how this organization implemented AI and ML tools to take its network operations centre (NOC) from reactive to proactive, anticipating issues that could arise on the network and planning their resolution in advance.

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Like many large-scale transformations, this one wasn’t straightforward. For this telecom, modernizing infrastructure was a necessary first step to implementing AI. Find out how they tackled this challenge and what lessons they learned along the way on the journey to improving network operations.

Cyberattacks on the retail sector are on the rise and the costs are adding up for Canadian retailers. According to the Retail Council of Canada, the average cost of a data breach for a Canadian retailer is $5.64 million–more than $1 million higher than the global average. But these attacks affect customers and employees, too. Exposing personal identifiable information, phishing, ransomware, and other cybercrimes leave people vulnerable to fraud and theft. In this episode, cybersecurity expert, Ashif Samnani joins us as we discuss the importance and nuances of cybersecurity and security incident recovery in retail. 

Emerging technologies, like artificial intelligence, are bringing forward a lot of fears around job displacement to the surface. However, they present a significant opportunity to augment and support roles across every level of an organization through co-intelligence. 

Mike Reeves welcomes Mike DeVenney to discuss how leaders can build smart organizations by bringing out the best in both employees and technology, and putting it together. A data-driven technology and change-management professional, DeVenney gives us insight into the surprising keys to successfully implementing technologies like AI to employee satisfaction and retention all while increasing productivity.

As layoffs dominate headlines and speculation about AI replacing jobs swirls, organizations are navigating a surprising challenge: a tech talent shortage. According to statistics published by ManpowerGroup, 75% of employers around the world are having a trouble filling roles, with IT and data roles being the most difficult to fill. Over time, this shortage will undoubtedly impact productivity and innovation. But what's the solution?

On this episode of Solving for Change, our host, Marc LeBlanc tackles this question with Ryan Clements, a systems architect from Red Hat. Tune in as they discuss how automation with AI can, rather than replacing jobs, help organizations navigate the skills shortage, simultaneously boosting productivity and employee satisfaction. 

Over the past few years market shifts, advances in technology, and major global events have been the catalysts for major transformation in organizations around the globe. In fact, these events have had such a profound impact on the rate of change that they’ve replaced the focus on digital transformation, ushering in the age of digital acceleration.

In this episode, hosts Mike and Marc set the stage for future episodes by exploring the trends, major market shifts, and world events that have driven organizations to execute transformations that, in the past, would have taken them years in a matter of months. 

Welcome to Solving for Change, a new podcast about business transformation in the age of digital acceleration. Join hosts Mike Reeves, MOBIA Technology Innovations' President, and Marc LeBlanc, MOBIA's Director of the Office of the CTO, as they explore the market disruptions and advances in technology that inspire businesses to embark on transformative journeys. Deconstructing the new challenges, opportunities, and technologies that motivate leaders to initiate ambitious changes, Mike and Marc talk with business leaders and industry experts as they share their stories of bold transformation.