Apologies are such important verbal transactions. So why are so many of them soooo bad? Susan McCarthy and Marjorie Ingall from SorryWatch and Laura Beaudin of fauxpolo.gy pinpoint what to look out for, to sort the apologies from the fauxpologies.

There’s more about this episode at theallusionist.org/sorry.

The music is by Martin Austwick. Hear Martin’s own songs at palebirdmusic.com or search for Pale Bird on Bandcamp and Spotify, and he’s @martinaustwick on Twitter and Instagram. 

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