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House-keeping or cleaning is one of the most valued perks of why people choose serviced accommodations. So, if you’re aiming to be highly-rated on this aspect, then this episode is for you.

Today on the Serviced Accommodation Podcast, Kevin, your host, reads an excerpt on sourcing cleaner for your SA units from his soon-to-be-released book. Your cleaners are your allies, your business comrades, and the people who hold the fort whenever, so it’s okay to be nitty-gritty when you’re choosing one. Kevin shares great talking points you can adopt when interviewing prospects.

Aside from sourcing cleaners, we also talk about how to choose your linens, furniture, cushions and how to manage the laundry. Make sure to watch out for the book to learn more.

KEY TAKEAWAYS

• Cleaning your serviced accommodation units should be one of the top priorities. Source your cleaners that you’re willing to work with and can stay for months or a few years.
• Get to know the cleaners you’ll be hiring and choose someone who can grow with you. Trust your instincts when you’re deciding. If you’re having doubts before they even get started, then don’t push through so you won’t have any regrets in the future.
• When you’re interviewing your future cleaners, make sure to get their quotes and make sure you lay out what you expect from them. This is a business relationship also that you’re getting into, so it’s vital also that both sides are acquainted of their expectations.
  • Ask if they’re VAT-registered.
  • Ask if how many hours will they charge you for the cleaning.
• Establish what you want them to do when they clean your units. You can ask your cleaners to:
  • Check the guest key if it’s where it should be.
  • Check the heating, primarily if they are controlled from the inside of the unit.
  • Check for the inventory and damaged or missing items.
  • Take and send pictures of the unit before the cleaning is done.
  • Make sure everything is working (e.g. lights, appliances, telephone, etc.)
  • Replenish spare stocks.
• Linens and Laundry for your serviced accommodation units.
  • Use white hotel-standard linens. Add colour by cushions and throws.
  • Secure 3 sets of beddings per bed.
  •  

BEST MOMENTS

• “There’s plenty of money to be made with serviced accommodations and the cleaning of them should definitely be paid for out of the turnover. You shouldn’t be doing it yourself.”
• “There will undoubtedly be some initial problems that you need to work through with your cleaners, but as soon as you have entered in a business relationship with good people from the outset, they should not require too much effort.”

ABOUT THE HOST

Kevin Poneskis, also known as the Property Soldier, has been a full-time property investor and mentor since 2011. This happened after he served the army for 24 years. He spent majority of this year in the 29 Commando Regiment RA and finished his time in the army as a Regimental Sergeant Major. Even during his time in the army, Kevin was already building his property portfolio and educating himself everything about real estate investments.

Right now, he is writing his book Property Soldier, in which 100% of the profit from the book will go to homeless veterans, and hosting The Serviced Accommodation Podcast which educates people who want to explore and earn from serviced accommodation property investing.

CONTACT METHOD

• Kevin’s Facebook
• Kevin’s LinkedIn