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Swetha Harikrishnan, HR Director, HackerEarth, speaks at SparrowCast on ensuring the best remote work culture.
David Sakamoto, VP - Customer Success, GitLab Inc., speaks at SparrowCast on customer success culture.
Andreas Knoefel, Management Consultant and Inventor of the Customer Success Performance Index™, speaks at SparrowCast on how to measure Customer Success Performance Index™.
Anika Tannebaum, Customer Centricity & Leadership Expert, speaks at SparrowCast on why customer-centricity is important.
Julie Wu, Director Customer Success, Bitly speaks at SparrowCast on how does customer success makes your company more money.
Irit Eizips, Chief Customer Officer & CEO, CSM Practice speaks at SparrowCast on how to leverage NPS to build advocacy.
Morgan J Ingram, Director of Sales Execution and Evolution, JBarrows Sales Training, speaks at SparrowCast on how to build a personal brand.
Rob Markey, Partner, Bain & Company, speaks at SparrowCast on the difference between measuring your NPS versus using the net promoter system.
Stacy Justino, Director of Customer Happiness, Wistia, speaks at SparrowCast on how do videos help build trust with customers.
David (Dudi) Rubinstein, Head of Customer Success and Services, Craft.io, speaks at SparrowCast on the importance of customer feedback for product-led growth.
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