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Annette Franz, Founder & CEO, CS Journey speaks on Voice Of Customer (VoC) program at SparrowCast.
Kirsty Traill, VP - Customer Success, Hootsuite, speaks at SparrowCast on how to make the most of customer feedback.
Alex Mead, Director of Customer Service Experience, speaks at SparrowCast on how to make customer surveys more meaningful.
Maranda Ann, Vice President Customer Success, Swiftly, Inc. speaks at SurveySparrow on how to start your NPS program.
Dennis Snow, President, Snow speaks at SparrowCast on how little wows add up to a big sale.
Rajat Chawla, CEO, Koyopo, speaks at Sparrowcast on the most valuable contributor for delivering a great Customer Experience.
Shannon J. Gregg, President, Cloud Adoption Solutions speaks at Sparrowcast on five strategies to drive sales productivity.
Ari Hoffman, Director of Customer Advocacy at Coveo, speaks at SparrowCast on the difference between customer marketing and advocacy.
Gordon Tredgold, CEO, Leadership Principles LLC, speaks at SparrowCast on how to create a high performing culture.
For more: https://surveysparrow.com/sparrowcast/gordon-tredgold/
Shep Hyken, Founder and Chief Amazement Officer at Shepard Presentations, speaks at SparrowCast on how to earn a perfect satisfaction score.
For more: https://surveysparrow.com/sparrowcast/shep-hyken
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