Speak In Flow

In episode 80 of the Speak In Flow Podcast, host Melinda Lee chats with Roger Noyes, an experienced operations leader, who shares his insights on building efficient teams, managing operational change, and fostering trust as a foundation for leadership. Roger brings over 17 years of experience from LeapFrog and his current role as VP of Operations at Catch+Release. In this conversation, Roger discusses servant leadership, navigating team dynamics, and effectively implementing tools that help organizations scale. Whether you’re an entrepreneur, a manager, or a leader in any capacity, this episode offers actionable advice on how to lead with trust and achieve operational excellence.

In This Episode, You Will Learn:

The Importance of Operational Efficiency

Roger explains how operational efficiency is crucial for a business’s success and how he helps teams solve problems and become more effective in their roles.

Servant Leadership in Practice

Learn how Roger’s servant leadership philosophy empowers teams and builds trust, leading to stronger cohesion and better results.

Managing Change in Startups

Roger shares lessons from leading Catch+Release through a major operational change, discussing the challenges and long-term rewards of embracing change.

Choosing the Right Tools for Operational Success

Find out how Roger led his team in selecting the right tools to drive efficiency without overspending.

Building and Maintaining Trust

Roger discusses why trust is key in leadership and team success, and how to build it "drop by drop."

Memorable Quotes:

"Trust is built in drops and lost in buckets."

"Operational efficiency means solving problems and helping your team become better at what they do."

"As a leader, it’s not about micromanaging; it’s about empowering your team to execute." 

Connect with Jeffrey Nott:

LinkedIn: https://www.linkedin.com/in/roger-noyes/

About the Guest:

Roger Noyes began his career at LeapFrog Toys as a software technician, soon moving into account management and global licensing roles. After LeapFrog’s acquisition by VTech, Roger managed partnerships with major entertainment brands like Disney and Nickelodeon. In 2018, Roger joined Catch+Release, where he now serves as VP of Operations, leading teams in licensing, project management, and sales. Roger is passionate about building operational efficiency, fostering trust, and leading through servant leadership.

Fun-facts:

• Roger’s college band opened for the Dead Milkmen.
• He tested out of spelling in 6th grade.
• He has a credit line in a Pixar movie.
• Roger is a proud dad of two teenage daughters and loves dad jokes.

About Melinda:

Melinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results.

She has been the TEDx Berkeley Speaker Coach and has worked with hundreds of executives and teams from Facebook, Google, Microsoft, Caltrans, Bay Area Rapid Transit System, and more. Currently, she lives in San Francisco, California, and is breaking the ancestral lineage of silence.

Website: https://speakinflow.com/

Facebook: https://m.facebook.com/speakinflow

Instagram: https://instagram.com/speakinflow

LinkedIn: https://www.linkedin.com/in/mpowerall

Thanks for listening!

Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page.

Do you have some feedback or questions about this episode? Leave a comment in the section below!

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In this episode of the Speak In Flow podcast, host Melinda Lee is joined by Jeffrey Nott, widely known as the “Business Co-Pilot,” who shares his 30 years of experience guiding small to medium businesses toward growth and success. Jeffrey discusses his “One Week, One Thing” approach, emphasizing the importance of focusing on one aspect of your business at a time to see meaningful progress. He delves into the value of getting the right people on your team, understanding your KPIs, and making small, consistent improvements that can lead to significant growth.

Listeners will walk away with actionable steps to improve their business efficiency, enhance team dynamics, and ultimately, create sustainable business growth by doing less but focusing on the right things.

In This Episode, You Will Learn:

The “One Week, One Thing” Strategy

Jeffrey Nott introduces the concept of focusing on one area of business each week, from team-building to financial management, allowing for steady and achievable progress. This approach ensures business owners spend time working on the business, not just in it.

Getting the Right People on the Bus

Jeffrey highlights the importance of hiring individuals who share your business values and how having the right team is key to growing a successful business. He draws inspiration from Jim Collins’ Good to Great and explains how misalignment in values can hinder business growth.

Understanding Your Numbers

Jeffrey discusses the importance of knowing your business KPIs, including gross profit margins and efficiency metrics. He emphasizes that even a 5% increase in profit margins can make a significant difference in your bottom line.

Small Changes Lead to Big Wins

Through case studies and personal anecdotes, Jeffrey shows how small, consistent changes can lead to massive growth – whether it's raising prices, improving customer retention, or streamlining processes.

Memorable Quotes:

"If you don't have the right people on the bus, you can't steer the company in the right direction."

"Most business owners don't know how to read a profit and loss statement – they're just focused on putting more money in the checking account."

"The difference between success and failure is often just a small, consistent adjustment."

"If you have to work in your business every day, you don't have a business – you have a job."

Resources Mentioned:

• One Week, One Thing by Jeffrey Nott (available on Amazon in ebook or paperback)
• Good to Great by Jim Collins

Connect with Jeffrey Nott:

LinkedIn: https://www.linkedin.com/in/jeffnott

Facebook: https://www.facebook.com/jeffreynott

Email: [email protected]

About the Guest:

Jeffrey Nott, also known as the "Business Co-Pilot," is a seasoned business coach and author of One Week, One Thing. With over 30 years of experience, Jeffrey has helped small to medium businesses identify and tackle their most pressing issues, one step at a time. His unique approach focuses on process improvement, team engagement, and understanding key performance metrics to drive success. Jeffrey is also recognized for his dedication to youth development and has been involved in leadership roles within the community, including Toastmasters and DECA.

Fun-facts:

• Jeffrey was a track star in high school, winning the regionals. 
• He once performed with the 2004 Artistic Swimming Olympic Team at a water show.
• He has owned around 100 cars throughout his lifetime.

About Melinda:

Melinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results.

She has been the TEDx Berkeley Speaker Coach and has worked with hundreds of executives and teams from Facebook, Google, Microsoft, Caltrans, Bay Area Rapid Transit System, and more. Currently, she lives in San Francisco, California, and is breaking the ancestral lineage of silence.

Website: https://speakinflow.com/

Facebook: https://m.facebook.com/speakinflow

Instagram: https://instagram.com/speakinflow

LinkedIn: https://www.linkedin.com/in/mpowerall

Thanks for listening!

Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page.

Do you have some feedback or questions about this episode? Leave a comment in the section below!

Subscribe to the podcast

If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.

Leave us an Apple Podcast review.

Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.

This episode of the Speak In Flow podcast dives deep into entrepreneurial thinking, exploring how it can enhance your leadership vision and foster creative leadership. Host Melinda is joined by Keo Sar, Chief Operating Officer of Matter Product Studio and angel investor, as they discuss his personal and professional journey. From surviving as a refugee to building and scaling startups, Keo’s story is a testament to resilience, innovation, and purpose-driven leadership. Listeners will gain valuable insights on integrating personal growth into their leadership strategies and embracing creativity to overcome challenges in both business and life.

In This Episode, You Will Learn:

Vision Beyond Goals

Keo distinguishes between goals and vision. While goals are concrete, vision is broader and filled with possibility. Leaders must dream beyond specific objectives, inspiring teams with a bigger picture for the future.

Embracing Adversity

Keo’s personal story of being born in a refugee camp, and his family’s journey out of Cambodia, offers powerful lessons about resilience and overcoming adversity. He talks about how this background fuels his passion for helping founders in emerging markets, reminding us that while talent is equally distributed, opportunity is not.

The Power of Curiosity and Learning

One of Keo’s superpowers is his ability to learn and reinvent himself. He explains how his father’s belief in continuous learning—beyond formal education—allowed him to thrive in the tech world and beyond. This mindset, along with Keo’s innate curiosity, enables him to navigate uncertainty and build innovative solutions for his clients and startups.

The Journey to Fulfillment

Keo reflects on the achievements he’s reached in his career, from executive roles at startups to angel investing. Despite these external successes, he discusses the internal realization that fulfillment doesn’t come solely from accomplishments—it requires deeper alignment with one's purpose.

Coping with Loss and Finding Purpose

Keo opens up about the tragic loss of his cousin, who took his own life. This event deeply affected Keo, prompting him to reassess his priorities and dedicate himself to making an impact in the world. His vulnerability and reflections on grief remind us of the importance of emotional connections and self-care on the path to success.

Memorable Quotes:

“Talent is equally distributed, but opportunities and access aren't.”

“I've always been so focused on achieving my goals that I don't know if I've actually really taken the time to just enjoy it.”

“I always bet on myself to figure it out along the way, because the reality is, I don't know everything.”

“It took me six months to make peace with the loss of my cousin. I had to take a step back and reassess what was truly valuable in life.”

Resources Mentioned:

Connect with Keo Sar:

LinkedIn: https://www.linkedin.com/in/ACoAAAGCGxIB3yUedIePf9sqng_evMIMMgtFcB0

X - @keo_sar

About the Guest:

Keo is the COO & Partner at Matter Product Studio. Matter Product Studio is a boutique technology consulting firm focused on AI-powered digital transformation, implementing real-world AI solutions for mid-market and enterprise clients to materially improve efficiency and output. He is also an angel investor and helps develop emerging innovation ecosystems in the Western Balkans, MENA, and SEA regions, respectively, by supporting founders through workshops, mentorship, and advisory. He also graduated as one of the top fellows from an Investor Accelerator program run by Dream VC.

Fun-facts:

• Keo was born in a refugee camp in a jungle in Thailand
• He wrote a book in 2nd grade and had it illustrated by a classmate
• He’s run at least 500 miles a year since 2019

About Melinda:

Melinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results.

She has been the TEDx Berkeley Speaker Coach and has worked with hundreds of executives and teams from Facebook, Google, Microsoft, Caltrans, Bay Area Rapid Transit System, and more. Currently, she lives in San Francisco, California, and is breaking the ancestral lineage of silence.

Website: https://speakinflow.com/

Facebook: https://m.facebook.com/speakinflow

Instagram: https://instagram.com/speakinflow

LinkedIn: https://www.linkedin.com/in/mpowerall

Thanks for listening!

Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page.

Do you have some feedback or questions about this episode? Leave a comment in the section below!

Subscribe to the podcast

If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.

Leave us an Apple Podcast review.

Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.

This exciting episode of the Speak In Flow podcast will help you understand the power of vision, creativity, and embracing the unknown. Melinda sits down with Oguzhan Aygoren, Director of Business Innovation at UC Berkeley, to explore how entrepreneurial thinking can transform your leadership style and personal growth. Whether you’re in a leadership position or aspiring to be, learn from Oguzhan as he shares his insights on how to create a bold vision for your life, both inside and outside the corporate world.

In This Episode, You Will Learn:

Vision vs. Goals

While goals are achievable and plan-oriented, a vision is abstract and filled with possibility. In leadership, understanding this distinction allows you to think like an entrepreneur and dream beyond your current goals, inspiring your team with a bold vision for the future.

Embracing the Unknown

Entrepreneurship and leadership often mean stepping into uncharted territory. Oguzhan talks about how embracing the unknown can unlock innovative thinking and push you to break free from traditional paths. Leaders who think like entrepreneurs aren’t afraid of the unknown—they thrive in it.

The Power of Creativity

Entrepreneurial thinking involves seeing beyond what’s directly in front of you. Creativity is a key part of leadership that lets you turn your vision into reality. Oguzhan shares how thinking creatively can help you uncover opportunities and grow both professionally and personally.

Becoming the Entrepreneur of Your Own Life

You don’t need to run a startup to think like an entrepreneur. Oguzhan emphasizes that every leader can apply entrepreneurial thinking to their own life. It’s about taking ownership of your vision and being bold enough to pursue what truly excites you, whether in business or your personal life.

Aligning Vision with Purpose

When your vision aligns with the values of your company, you can make more significant contributions. Oguzhan explains how this alignment creates passion, motivation, and the drive to lead your team toward success.

Memorable Quotes:

“A goal is just a beginning point of that vision. A vision is a collection of goals. But you just don't know yet which goals you need to accomplish in order to turn that vision into something you need to explore.”

“I think there is a lot we can learn from those entrepreneurs because entrepreneurs combine this passion of the artist, the creative side of the artist with the execution side of the business.”

“Anyone can become an entrepreneur just by thinking more entrepreneurially and just by embracing this mindset, and it starts with having a vision for yourself.”

Connect with OGUZHAN AYGOREN:

Personal Website: https://www.oguzhanaygoren.com/ 

LinkedIn Profile: https://www.linkedin.com/in/oguzhanaygoren/ 

X Profile: https://x.com/oguzhan 

Instagram profile: https://www.instagram.com/oaygoren 

YouTube Profile: https://www.youtube.com/oguzhanaygoren 

About the Guest:

Oguzhan Aygoren is a passionate leader, mentor, and advisor who wears many hats, from director to investor. Currently, he's the Director of the Institute for Business Innovation at UC Berkeley’s Haas Business School, where he's helping shape the future of business and leadership. With a background in Electrical and Electronics Engineering, an MBA, and a PhD in Marketing, Oguzhan has gained extensive experience in the world of innovation, spanning corporate, startup, and academic spaces. Above all, he likes to think of himself as an "academic entrepreneur," on a mission to inspire people to adopt an entrepreneurial mindset. 

Fun-facts:

• Tinkering with electronic circuits as a kid sparked Oguzhan’s decision to study electronics engineering early on.
• He started coding on a Commodore 64 at age 10 and dreamed of becoming the next Bill Gates.
• He and his family love traveling to new and exciting places, even with a toddler—and now they’re planning to continue their adventures with a new baby in tow.
• In another life, Oguzhan imagined being an F1 driver, that is until he actually rode in a car on an F1 circuit!
• Always up for a challenge, Oguzhan loves experimenting with new sports and diving into fresh projects.

About Melinda:

Melinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results.

She has been the TEDx Berkeley Speaker Coach and has worked with hundreds of executives and teams from Facebook, Google, Microsoft, Caltrans, Bay Area Rapid Transit System, and more. Currently, she lives in San Francisco, California, and is breaking the ancestral lineage of silence.

Website: https://speakinflow.com/

Facebook: https://m.facebook.com/speakinflow

Instagram: https://instagram.com/speakinflow

LinkedIn: https://www.linkedin.com/in/mpowerall

Thanks for listening!

Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page.

Do you have some feedback or questions about this episode? Leave a comment in the section below!

Subscribe to the podcast

If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.

Leave us an Apple Podcast review.

Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.

In this episode of the Speak in Flow podcast, we dive into the impact of communication styles on leadership and how understanding your team’s unique preferences can take your leadership to the next level. By adapting your leadership style, you can foster a more connected, motivated, and high-performing team.

In This Episode, You Will Learn:

The 4 Communication Styles

We’ll explore Cool Blue, Earth Green, Sunshine Yellow, and Fiery Red, and how recognizing these styles can help prevent conflict and improve your team communication strategies.

Tailoring Your Leadership Style

Discover how adjusting your communication approach can deepen your connection with team members and enhance your leadership effectiveness.

Leveraging Team Diversity 

Learn how a mix of communication styles leads to better decision-making and stronger project outcomes.

Real-Life Example

Melinda shares a story about a leader who used these insights to transform a struggling team into a high-performing unit.

Memorable Quotes:

“I encourage you to use a tool, some tool to understand the communication preferences of your team members.”

“A lot of times we need to go to where our people are. Recognizing your own communication strengths as well as blind spots and those of your team members.”

“Knowing that each person has their unique strengths and differences can help you too. Then, therefore adapt, and connect to the members of your team.”

Resources Mentioned:

Insights Discovery for teams

A powerful tool to help you understand and work with diverse communication styles.

About Melinda:

Meinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results.

She has been the TEDx Berkeley Speaker Coach and has worked with hundreds of executives and teams from Facebook, Google, Microsoft, Caltrans, Bay Area Rapid Transit System, and more. Currently, she lives in San Francisco, California, and is breaking the ancestral lineage of silence.

Website: https://speakinflow.com/

Facebook: https://m.facebook.com/speakinflow

Instagram: https://instagram.com/speakinflow

LinkedIn: https://www.linkedin.com/in/mpowerall

Thanks for listening!

Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page.

Do you have some feedback or questions about this episode? Leave a comment in the section below!

Subscribe to the podcast

If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.

Leave us an Apple Podcast review.

Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.

Welcome to another inspiring episode of the Speak in Flow podcast! Host Melinda Lee sits down with Shun Fujisawa, CEO and co-founder of Lumena, who takes us through his incredible journey from aspiring K-pop star to tech entrepreneur. In this episode, Shun shares his story and the resilience required to transition from music dreams to leading a successful startup.

In This Episode, You Will Learn:

💫Communication in Startups

Shun emphasizes how crucial clear and consistent communication in startups has been for overcoming challenges. He reveals how open dialogue is vital for navigating uncertainties and keeping his startup aligned with its goals.

💫Leading by Example

Discover how Shun’s approach to leading by example shapes his startup’s culture. Learn how his dedication and work ethic inspire his team to elevate their performance and follow his lead.

💫Goal-Setting Strategies

Shun provides insights into his goal-setting strategies, balancing his passion for cosmetics tech with the demands of a traditional career. He shares effective time management tips and how setting clear goals has been integral to his success.

💫Building a Mission-Driven Team

Explore the importance of aligning your team with your startup’s mission and values. Shun discusses how this alignment fosters motivation and commitment that goes beyond financial rewards.

💫Navigating the Startup Ecosystem 

Gain practical advice from Shun on overcoming the fear of launching new products. He also highlights the importance of continuous learning and growth for young leaders in the startup world.

Memorable Quotes:

“I think just trying to figure out whether what I'm doing is the right thing or not, and just the fear that I might upset my parents is something that's really big for me.”

“A lot of dudes as well as girls as well, they were really interested in what we were doing and the concept that we had, and they also recognized that this was an issue on their experience as well. So I think in that regard that was like the biggest confirmation that I had.”

“Personally speaking, I think in terms of my own grit, I just go for it. I don't think too much about it you just gotta do the job that you assigned yourself to do so.” 

“I do sometimes worry about the people that are on my team and how I can make sure that they're motivated to keep on working. So I think that's something that I'm just like learning over the years”

Resources Mentioned:

Lumen Website: https://www.lumena-app.com/ 

App Store: https://apps.apple.com/us/app/lumena-a-review-app/id6499122541 

Connect with Shun Fujisawa:

Website: https://www.arin-tech.com/ 

LinkedIn Profile: https://www.linkedin.com/in/shun-fujisawa/ 

Instagram: https://www.instagram.com/lumena_app

About the Guest:

Shun Fujisawa is a UC Berkeley student majoring in Cognitive Science with Honors in Economics. Originally from Tokyo, Japan, and having spent five years of his childhood in Shanghai, China, Shun is the visionary founder of ARIN, a pre-seed startup developing Lumena, a platform for honest beauty product reviews in the US. Beyond his entrepreneurial efforts, he is involved in a campus consulting organization that offers strategic solutions to Fortune 500 companies like Uber and Meta. Shun’s business acumen is also bolstered by his internship at Robinhood, where he worked with the strategy and operations team.

Fun-facts:

Despite being unable to dance or sing, Shun was once accepted as the only trainee out of 13,000 applicants by SM Entertainment, a top K-pop agency. This rare opportunity put him in a uniquely challenging position of having to decide whether to pursue his K-pop dreams or continue his education at UC Berkeley.

About Melinda:

Melinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results.

She has been the TEDx Berkeley Speaker Coach and has worked with hundreds of executives and teams from Facebook, Google, Microsoft, Caltrans, Bay Area Rapid Transit System, and more. Currently, she lives in San Francisco, California, and is breaking the ancestral lineage of silence.

Website: https://speakinflow.com/

Facebook: https://m.facebook.com/speakinflow

Instagram: https://instagram.com/speakinflow

LinkedIn: https://www.linkedin.com/in/mpowerall

Thanks for listening!

Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page.

Do you have some feedback or questions about this episode? Leave a comment in the section below!

Subscribe to the podcast

If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.

Leave us an Apple Podcast review.

Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.

Welcome to another enlightening episode of the Speak in Flow podcast. We're joined by Laurice Gonzales, a seasoned project manager at San Francisco Public Works, who shares her unique insights into the communication dynamics of both the public and private sectors. Laurice draws from her experience in private tech and government roles, offering a respectful and insightful comparison that highlights the importance of tailored communication strategies in each environment.

In This Episode, You Will Learn:

Differences in Employee Engagement Strategies

Laurice dives into how communication strategies differ between the public and private sectors. While private companies often include perks like free snacks and games to boost employee engagement, the public sector focuses on alternative ways to connect with staff, particularly when such perks aren't available.

Employee Engagement Without Perks

Laurice discusses the approach of communication in the public sector in maintaining employee engagement, emphasizing the importance of fostering strong manager-employee relationships over occasional incentives.

The Role of Managers

The episode explores how the relationship between supervisors and staff is crucial in building a positive workplace culture. Laurice highlights that, in the absence of flashy incentives, it’s the quality of these relationships that truly impacts employee satisfaction and engagement.

Top-Down Communication

Laurice contrasts the impact of top-down communication in private tech companies and the difference in collaborative approaches between public sector organizations. She discusses how these differences shape the workplace environment and employee morale.

Purpose and Vision

Laurice emphasizes the importance of connecting employees' daily tasks to the larger vision and purpose of the organization. This connection enhances motivation and helps create a more engaged and committed workforce.

Memorable Quotes:

“So the kind of relationship that the supervisor and the staff have plays a big part in a culture in the culture that you know we're trying to form. And I'm lucky because in public works you do have supervisors who really care about the people in their team. They would try to look for ways on how to make the workplace better.”

“Showing to staff that you care goes a long way. And they're not always easy conversations, but having the conversation makes a whole lot of difference.”

“Communications and culture change is not something that happened, or like change overnight. But I think to try and inch our way towards making those improvements, as well, matters extremely.”

Connect with Laurice Gonzales:

• Instagram: https://www.instagram.com/laurice.gonzales.art/ 
• LinkedIn Profile: https://www.linkedin.com/in/laurice-gonzales/ 

About the Guest:

Laurice Gonzales was born and raised in the Philippines before moving to the San Francisco Bay Area in 2013. With a background in Mass Communication, she began her career in advertising. After relocating to the U.S., she initially worked for the Superior Court of California and later spent four years in a private tech company. Despite her success in the private sector, Laurice felt drawn back to the government sector, where she fully embraced project management. Now, she focuses on projects aimed at boosting employee engagement and enhancing the overall workforce experience. Laurice is passionate about finding ways to improve workplace processes and is always eager to learn more about effective communication and efficient project management.

About Melinda:

Melinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results.

She has been the TEDx Berkeley Speaker Coach and has worked with hundreds of executives and teams from Facebook, Google, Microsoft, Caltrans, Bay Area Rapid Transit System, and more. Currently, she lives in San Francisco, California, and is breaking the ancestral lineage of silence.

Website: https://speakinflow.com/

Facebook: https://m.facebook.com/speakinflow

Instagram: https://instagram.com/speakinflow

LinkedIn: https://www.linkedin.com/in/mpowerall

Thanks for listening!

Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page.

Do you have some feedback or questions about this episode? Leave a comment in the section below!

Subscribe to the podcast

If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.

Leave us an Apple Podcast review.

Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.

Welcome to an engaging episode of the Speak in Flow podcast. Today, we’re taking an out-of-this-world approach to international team management, especially in research collaboration, in astrophysics. Dr. Hasmik Andreasyan shares her fascinating journey bringing together passion, dedication, and a love for the stars. We also dive into why effective communication in science is so important, especially in avoiding misunderstandings that could derail big discoveries.

In This Episode, You Will Learn:

Dr. Hasmik's Journey

Hear how growing up in an Armenian observatory sparked Dr. Hasmik’s passion for astrophysics, leading her to pursue a PhD and build an exciting career in California.

Why Communication Matters in Science

Dr. Hasmik explains how clear communication is key in scientific research and how it can prevent errors that might otherwise put groundbreaking discoveries at risk.

Teamwork in Astrophysics

Get a peek into the collaborative world of astrophysics, where daily check-ins and feedback are crucial for success.

Managing International Teams

Dr. Hasmik shares her experiences managing international teams in IT and astronomy, and how tools like Zoom and Jira help keep communication smooth and projects on track.

Non-Verbal Communication Across Cultures

Learn how understanding non-verbal cues and cultural differences can make a big difference in international team management to work together.

Memorable Quotes:

“A lot of people think that in research, in science, you are usually working like for yourself and alone. But it's not like this. So it's fully collaborative work.

especially astrophysics.”

“You should maybe study a little bit in order to get prepared for a meeting with the person because really cultures are different and appreciate that and be prepared.”

“Effective communication, like effective negotiation, is a win-win process. So like [the] 2 [parties] of it, should at the end of this communication, should win, they should share the profit of the communication. And [the] 2 [parties] should understand that and be more, let's say, active listeners.”

Connect with Dr. Hasmik Andreasyan: 

• Instagram: @aastro_girll 
• LinkedIn Profile: Hasmik Andreasyan (Dr.)

About the Guest:

Hasmik Andreasyan is an astrophysicist from Armenia, now based in California, USA. She earned her Ph.D. in Astrophysics from the Byurakan Astrophysical Observatory, where she also began her research career after graduating from Yerevan State University. With over six years of experience in astrophysical observations, Hasmik's work has taken her around the world, fostering collaborations with diverse individuals.

After completing her Ph.D., Hasmik transitioned into project management, leading IT projects for astronomers. This shift allowed her to combine her scientific expertise with managerial skills. Six months ago, she moved to the USA, where she continues to seek new opportunities and contribute to the field of astrophysics through both research and innovative project management.

Fun-facts:

1. Noticing a lack of information about astrophysics in Armenian, Hasmik Andreasyan created a Facebook group to share interesting articles about astronomy in her native language.
2. During her university years, Hasmik was very shy and found it difficult to express herself. However, that all changed after her first trip abroad, where she attended an international summer school that helped her gain confidence.

About Melinda:

Melinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results.

She has been the TEDx Berkeley Speaker Coach and has worked with hundreds of executives and teams from Facebook, Google, Microsoft, Caltrans, Bay Area Rapid Transit System, and more. Currently, she lives in San Francisco, California, and is breaking the ancestral lineage of silence.

Website: https://speakinflow.com/

Facebook: https://m.facebook.com/speakinflow

Instagram: https://instagram.com/speakinflow

LinkedIn: https://www.linkedin.com/in/mpowerall

Thanks for listening!

Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page.

Do you have some feedback or questions about this episode? Leave a comment in the section below!

Subscribe to the podcast

If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.

Leave us an Apple Podcast review.

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Welcome to the Speak in Flow podcast. Let’s unleash your leadership voice by inspiring your team to work towards a shared vision. In today's episode, join us for an engaging chat full of insights on how to lead with passion in the fast-paced world of digital health and AI with conversational AI, enterprise architecture, and analytics expert Divya Vellanki. She is candid about her rousing journey from growing up in India to making a big impact in the U.S. and how you can inspire your own team to achieve great things. 

In This Episode, You Will Learn:

Divya Vellanki’s Inspiring Journey

Get a glimpse into how Divya’s move from India to the U.S. set the stage for her success in digital health and AI.

Importance of Non-Verbal Communication

Find out why Divya thinks non-verbal cues are key to making sure team communication is clear and effective.

Leading with Passion 

Discover how Divya’s deep love for AI and digital health fuels her leadership and motivates her team.

Effective Team Communication

Learn about the importance of setting clear goals, active listening, and encouraging open conversations to build strong teamwork.

Overcoming Self-Doubt

Hear Divya’s personal stories about battling self-doubt and how taking on challenges has helped her grow as a leader.

Memorable Quotes:

“I wanted to put myself again in a challenging position. And see, let me give it a try and see if I can get out of it.”

“I have realized how important communication is. And it's not just about being able to speak the same language as everybody else in the room. But it is also about how beautifully you're able to articulate the objective of what you're trying to convey.”

“I always carry a pen and paper with me, because it's so easy to know to write stuff, draw stuff, if you know, and communication is not just always about speaking right? It could be anything. It could be any form of communication.”

Resources Mentioned:

Connect with DIVYA VALLANKI: https://www.linkedin.com/in/divya-vellanki/ 

About the Guest: 

Divya Vellanki is a tech-savvy leader with a rich background in conversational AI, enterprise architecture, and analytics. As the Solutions Lead at the Intelligent Clinical Care Center at the University of Florida, she’s all about using digital health and AI to boost patient care. With a decade of experience, Divya has developed AI solutions for major companies and helped startups embrace sustainability. She’s driven by the belief that “Opportunities do not exist, you create your own,” and loves learning new things and connecting with people. Her team is dedicated to making a real impact in healthcare through AI.

Fun-facts:

• I love creating sustainable art from cardboard. It's amazing to see how something so simple can turn into beautiful art!
• Dancing is one of my favorite hobbies. It helps me stay active and express myself.
• I enjoy binge-watching movies. There's nothing like getting lost in a great film for hours on end.

About Melinda:

Melinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results.

She has been the TEDx Berkeley Speaker Coach and has worked with hundreds of executives and teams from Facebook, Google, Microsoft, Caltrans, Bay Area Rapid Transit System, and more. Currently, she lives in San Francisco, California, and is breaking the ancestral lineage of silence.

Website: https://speakinflow.com/

Facebook: https://m.facebook.com/speakinflow

Instagram: https://instagram.com/speakinflow

LinkedIn: https://www.linkedin.com/in/mpowerall

Thanks for listening!

Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page.

Do you have some feedback or questions about this episode? Leave a comment in the section below!

Subscribe to the podcast

If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.

Leave us an Apple Podcast review.

Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.

Welcome to the Speak in Flow podcast, where we help you unleash the leadership voice within you and your team. In this episode, we delve into essential communication strategies for fostering meaningful connections through empathy and effective communication. Mastering these strategies empowers us to navigate communication challenges with grace and authenticity. Tune in for more insights on cultivating meaningful connections and enhancing communication skills.

In This Episode, You Will Learn:

Understanding Self-Awareness

As the foundation of effective communication, recognizing our triggers and understanding the deeper needs driving our emotions allows us to gain clarity in expressing our needs constructively.

Practicing Empathetic Listening

Actively listening, acknowledging the perspectives of others, and getting curious about their needs, allows for the creation of a space for authentic dialogue that strengthens relationships.

Effective Communication Strategies

Setting clear boundaries and focusing on solutions that meet mutual needs cultivates respect and cooperation. Ensure discussions remain constructive and inclusive.

The Importance of Self-Care

Recognizing when to take breaks and engaging in activities that restore joy and energy enhances resilience in handling challenging interactions.

Building Meaningful Connections

Transform difficult interactions into opportunities for meaningful connections that nurture peace and flow in relationships, fostering environments where understanding and collaboration thrive.

Key Takeaways:

The SEES Strategy

Self-awareness: Having an understanding of what just triggered you and awareness of the need within you that is being triggered.

Empathetic Listening: Ask questions like “What is that need of the other person that's not being met?”

Effective Communication: Communicate in a way that's collaborative versus divisive or demeaning. Open up your heart to finding those solutions and going into collaboration.

Self-care: Knowing when to take breaks. What are the little things that bring me joy? 

Memorable Quotes:

“When it's chaotic, when there's emotion, there's no rules. We're bouncing balls and words back and forth. We're throwing words at each other and not really thinking through what is happening or what we're saying.”

“Know that when your need is not being met, the other person's need is also not being met.”

“Get curious from a genuine place, because what that does is, then you're going to establish connections.”

About Melinda:

Melinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results.

She has been the TEDx Berkeley Speaker Coach and has worked with hundreds of executives and teams from Facebook, Google, Microsoft, Caltrans, Bay Area Rapid Transit System, and more. Currently, she lives in San Francisco, California, and is breaking the ancestral lineage of silence.

Website: https://speakinflow.com/

Facebook: https://m.facebook.com/speakinflow

Instagram: https://instagram.com/speakinflow

LinkedIn: https://www.linkedin.com/in/mpowerall

Thanks for listening!

Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page.

Do you have some feedback or questions about this episode? Leave a comment in the section below!

Subscribe to the podcast

If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.

Leave us an Apple Podcast review.

Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.