SPEAK UP AND STAY ALIVE PATIENT SAFETY RADIO

As I continue to move forward within the patient safety space – I often look back at the decade I spent with my mom during her healthcare and hospital journey. As her daily advocate, I witnessed some encounters that read like fiction. Today as I recall events, I realize that not much has changed. I share only in hopes that you take heed and stay safe. Remember – you have to speak up and stay alive.

 

 

 

Peter Pronovost, MD, PhD

Chief Clinical Transformation Officer, University Hospitals

Professor, Department of Anesthesiology and Critical Care Medicine, School of Medicine and School of Nursing, Case Western Reserve University

Peter Pronovost, MD, PhD, is a world-renowned patient safety champion, innovator, critical care physician, a prolific researcher (publishing over 800 peer review publications), entrepreneur (founding a healthcare start-up that was acquired), and a global thought leader, informing US and global health policy. His scientific work leveraging checklists to reduce catheter-related bloodstream infections has saved thousands of lives and earned him high-profile accolades, including being named one of the 100 most influential people in the world by Time Magazine, receiving a coveted MacArthur Foundation “genius grant” in 2008.

Dr. Pronovost currently serves as the Chief Clinical Transformation Officer for University Hospitals, a $4.5 billion comprehensive, integrated health system with a national reputation for providing world class healthcare, research and education.

Headquartered in Cleveland, UH serves over 1.2 million patients through a network of 18 hospitals, more than 50 health centers and outpatient facilities, and physician offices in more than 200 locations across 15 counties in northern Ohio.

Dr. Pronovost also serves as a Professor in the Department of Anesthesiology and Critical Care Medicine at the Case Western Reserve University School of Medicine and School of Nursing.

Previously, Dr. Pronovost served as the Senior Vice President for Patient Safety and Quality at Johns Hopkins Medicine as well as the founder and director of the Johns Hopkins Medicine Armstrong Institute for Patient Safety and Quality. In this role, he worked to eliminate all harms in one health system following on his success in eliminating one harm in most health systems across the U.S.

Dr. Pronovost also served as the Senior Vice President for Clinical Strategy and the Chief Medical officer for UnitedHealthcare.

Dr. Pronovost was elected to the National Academy of Medicine in 2011, elected as Fellow of the American Academy of Nursing and has received multiple honorary degrees. Dr. Pronovost is an advisor to the World Health Organizations’ World Alliance for Patient Safety and regularly addresses the U.S. Congress on patient safety issues.

In response to a White House executive order, Dr. Pronovost is co-chairing with the Deputy Secretary of the Department of Health and Human Services (HHS) the Healthcare Quality Summit to modernize HHS’s quality measurement system.

 

Cleveland City Club Video

The following audio interview will be transcribed to text to create a chapter in the upcoming charity/anthology titled HIGHWAY TO HEART, HUMOR, and HONESTY in HEALTHCARE.

Available late Spring/early Summer 2020.

VISIT the book page

 

 

 

 

 

 

 

 

 

Rachel Weissburg is a patient and family engagement advisor and organizational system consultant based in the San Francisco Bay Area. Her work focuses on changing health care systems so that they are truly patient-centered as well as a healthy and joyful place for all health care workers.

Previously, she worked at the National Quality Forum (NQF) in Washington DC, where she managed several Partnership for Patients’ initiatives, including the Patient and Family Engagement Action Team. In addition, she supported the Measure Application Partnership (MAP)’s performance measurement recommendations to the Dept. of Health and Human Services. Previous to NQF, Rachel worked at The Endocrine Society and The Leapfrog Group, where she ran programs focused on patient education, patient safety, and affordable care.

She holds a Master’s Degree in Organizational Management from the George Washington University. Rachel is a strong advocate for the patient voice in healthcare, since she personally manages three health conditions. She writes about her experiences as a patient in her blog, sleeplikeababytonight.com. While in DC, she served as a patient advisor on Sibley Memorial Hospital’s Patient and Family Advisory Council and Georgetown University Hospital’s Patient and Family Advisory Council for Quality and Safety. She also worked as a Peer Counselor for HIV patients at the Whitman Walker Clinic.

VISIT THE WEBSITE

The following audio interview will be transcribed to text to create a chapter in the upcoming charity/anthology titled HIGHWAY TO HEART, HUMOR, and HONESTY in HEALTHCARE.

Available late Spring/early Summer 2020.

VISIT the book page

 

 

 

 

 

 

 

 

 

Dr. Annette Ticoras is the owner/advocate of Guided Patient Services, Inc (GPS). In 2014, she founded GPS to serve an unmet need in the Columbus area for private patient advocacy and navigation. After years of training and practice as an internal medicine physician, she was able to build on her past experiences and personal passion to serve patients in a unique capacity.  She firmly believes that there is a peace of mind and empowerment that comes with greater understanding of one’s own healthcare. In today’s health care maze, patients and families need a translator of sorts, a processor of great volumes of health information. That is the primary focus with GPS clients. Dr. Ticoras wants clients to fully comprehend their medical situation, so that they may make their own best choices regarding their health and well being. In 2018, Dr. Ticoras became one of the first board certified patient advocates (BCPA) and maintains an active Ohio medical license. She volunteers in her local church and community  groups and is involved with multiple Age-Friendly Initiatives in central Ohio.

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Annette Ticoras, MD, BCPA 

Owner/Board Certified Patient Advocate

Guided Patient Services, Inc.

P.O. Box 2722 Westerville, OH 43086

Phone: (614) 981-5951

Fax: (844) 750-0693

email: [email protected]

www.GPScolumbus.com

 

 

The following audio interview will be transcribed to text to create a chapter in the upcoming charity/anthology titled HIGHWAY TO HEART, HUMOR, and HONESTY in HEALTHCARE.

Available late Spring/early Summer 2020.

VISIT the book page

 

 

 

 

 

 

 

 

 

Sheila Brune is a RN with over 45 years of experience in healthcare. She is a former Director of Service Excellence, Quality Director and Studer Initiative Champion. She worked in quality improvement, risk management, and served as a patient advocate. Sheila was certified in healthcare quality and case management. She completed her Master of Science Degree in Health Services Administration from the University of St. Francis in Joliet, Illinois. She is a regular presenter at healthcare conferences, speaking to the patient experience, family involvement in healthcare and is passionate about enhancing communication and relationship building.

Sheila was awarded the Innovation in Patient Care Award by the Iowa Association of Nurse Leaders, the Bright Ideas Award from Iowa Society for Healthcare Marketing and Public Relations and was a NurseWeek finalist for the Nursing Excellence Award for Patient Advocacy. In 2001, she was the recipient of an award from The American Society on Aging and Pfizer for innovation in care of the elderly. In 2002 she received the Innovative Service Excellence Award from the Healthcare Service Excellence Association. Most recently she received the S. A. Gross Award from Illinois Provider Trust for her work in risk management. In 2016 she was awarded the Ruth Ravich Award from the Patient Advocacy Community of the Beryl Institute, the patient experience company.

Sheila believes deeply in the value of exceptional customer service and connectivity with patients and families. She has seen first-hand the benefits of using personal life stories in daily patient care. She believes that the Living History Program© is a powerful tool to put the patient into patient-centered care. Since its birth in 2001, Sheila has shared her innovative program with hundreds of organizations and has implemented the program across the United States and recently in Canada. Those implementing the program will learn how the program began, how it can be successfully implemented in any setting and the on-going results in improving patient and family satisfaction, employee engagement and improving communication.

VISIT THE WEBSITE

Today we’re taking a behind the scenes peek into patient safety from the perspective of an RN turned patient advocate – with Teri Dreher, RN, iRNPA CCM Board Certified Patient Advocate

 

 

The following audio interview will be transcribed to text to create a chapter in the upcoming charity/anthology titled HIGHWAY TO HEART, HUMOR, and HONESTY in HEALTHCARE.

Available late Spring/early Summer 2020.

VISIT the book page

 

 

 

 

 

 

 

 

 

After more than three decades of corporate management experience, Providence, Rhode Island-based Sharon Linder founded GetJanes, LLC (www.GetJanes.com), which manufactures high-quality wellness gowns for women. Made of a soft waffle weave knit material, “Janes” emphasize comfort, total coverage and dignity for women of all sizes. The product is a stylish option: whether for the spa, travel, mammograms, nursing mothers, or medical treatments of any kind.

In addition to her two sisters and mother, all cancer survivors, Sharon brings to the product line her own experience with cancer. She offers understanding and compassion to other women looking for simple solutions to provide comfort in sharp contrast to the iconic hospital gown. Sharon contributes a portion of all sales to non-profit programs that offer free mammograms to under-served women.

Sharon earned a Bachelor’s degree from Emerson College and a Master’s Degree in Communication Sciences and Disorders from the University of Vermont. Her corporate career included marketing, sales and corporate social responsibility. Having raised two daughters, Sharon and her husband Stephen currently live in Providence and Little Compton, RI

Get 15% off of your “Jane” – use the code speakup15 (all lowercase)

 

VISIT THE WEBSITE

 

 

 

 

 

 

The following audio interview will be transcribed to text to create a chapter in the upcoming charity/anthology titled HIGHWAY TO HEART, HUMOR, and HONESTY in HEALTHCARE.

Available late Spring/early Summer 2020.

VISIT the book page

 

 

 

 

 

 

 

 

 

Mary Sheehan is a registered pharmacist who has spent the last 12 years in community pharmacy. She has used this role as an avenue to identify and understand what each patient needs in order to establish their own health goals. 

Mary has studied and taught many forms of alternative medicine. Using techniques she has developed over the last 25 years, she inspires people to change their behaviors so they get the most out of whatever kind of medicine they are using. 

Part pharmacist and part medicine woman, Mary believes that healing is equal parts individual and practitioner. It’s a relationship and a process that you do together. 

Mary graduated Summa Cum Laude from Duquesne University Mylan School of Pharmacy 29 years ago. She won the 2019 “Outstanding Customer Service Award” at Giant Eagle Pharmacies. 

She is part of NEOMEDs ancillary faculty and has hosted and produced a show for cable television called Good Medicine.

She appeared on local Channel 3’s Can You Relate? with Kathy Dawson and Golden Opportunities as a contributing health expert.

Mary lives in Stow, Ohio with her husband Michael. She has three kids who, with her help, have found their way to adulthood on their own paths to health and healing.

The following audio interview will be transcribed to text to create a chapter in the upcoming charity/anthology titled HIGHWAY TO HEART, HUMOR, and HONESTY in HEALTHCARE.

Available late Spring/early Summer 2020.

VISIT the book page

 

 

 

 

 

 

 

 

 

Steve Crandall has been a top trial lawyer in Ohio and Kentucky for over 25 years. Steve has been rated as a Top 100 Lawyer in Ohio by Super Lawyers Magazine for over ten years, a Top 10 Lawyer multiple times, as well as being awarded the Medical Malpractice Lawyer of the Year in 2019 by Best Lawyers in America.

As a defense lawyer, Steve tried over 100 cases to verdict throughout Ohio on behalf of many insurance companies and hospitals. In 2001, Steve took this experience and changed the focus of his practice to representing injured individuals and their families against the same insurance and medical industries he once represented.

This experience in the courtroom, combined with the knowledge of how the insurance industry evaluates claims, makes Steve a unique lawyer with thoughtful insight and appreciation for both medical providers and patients.

VISIT THE WEBSITE

The following audio interview will be transcribed to text to create a chapter in the upcoming charity/anthology titled HIGHWAY TO HEART, HUMOR, and HONESTY in HEALTHCARE.

Available late Spring/early Summer 2020.

VISIT the book page

 

 

 

 

 

 

 

 

 

Jean Llamas is president and owner of Care Navigators, Inc. and Care Guardians, NFP, Inc. Jean has 24 years of experience as a Registered Nurse in a hospital setting (medical surgical, oncology, cardiac and addictions), skilled home care, evaluation and set up of durable medical equipment, private duty nursing, utilization management, outpatient and inpatient care management, diabetic education and insurance case management. Jean received her Masters of nursing with a focus in business from Benedictine University and a bachelor’s degree in nursing from Northern Illinois University. Jean obtained ACM-RN certification by the American Case Management Association and CCM certification by the Commission for Case Manager Certification. She is also a Certified Dementia Practitioner through National Council of Certified Dementia Practitioners (NCCDP.), Guardian through Center for Guardianship Certification (CGC), and a Board Certified Patient Advocate. She also works on the publications and planning committee for the Aging Life Care Association. 

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Care Navigators, Inc.  & Care Guardians, NFP Inc.

321 Jefferson St, Algonquin, IL  60102

847-250-1829

www.care-navigators.com