Speaking to Influence

This week Rachael Jones shares how her organization is turning stakeholders into teammates and making value-based care work for everyone involved. Listen in as Laura and Rachael discuss issues that cause friction around patient care, how Rachael navigated being an outsider and bringing a team together after a merger, the clarifying questions that matter most.

Here are a few things you’ll learn during this conversation:

• Why Rachael uses the mantra “Clarify role. Clarify goal.”
• The Importance of the Three C’s – Communication, Consensus Building, and Collaboration
• Why Radical Accountability is valuable in emerging leaders
• How to shift the energy of your team
• Strategies for holding conversations with an underperformer

During the 24-Hour Influence Challenge, Rachael encourages you to ask yourself three questions: What’s your win? What’s important now? What’s one thing you could do to move forward?

These questions are based on the book Essentialism by Greg McKeown: http://bit.ly/3i7XYjh

About Rachael Jones:

Rachael Jones is an award-winning healthcare executive, thought leader in advancing Value-Based Care, and self-proclaimed “healthcare analytics nerd” adept in telling stories with data.

As a deep Value-Based Care expert, her distinguished career spans over 25 years in senior leadership roles for some of the largest health insurers and healthcare IT solutions providers in the U.S. including Cotiviti, Anthem, HealthFirst, and the TriZetto Group.

A champion of transformational change, Rachael is passionate about improving the healthcare landscape, with a longstanding history of success in delivering innovative products, performance-enhancing analytics, growth-enabling operational and investment strategies, and cost-of-care controls.

Rachael was recently named the new CEO and co-founder of a startup company still in stealth mode but among the portfolio of 40+ companies owned by Redesign Health, a pioneer in powering innovation in healthcare. In her new executive role, Rachael will be focused on catalyzing the transition to value-based care for health organizations nationwide by offering purpose-built tools and expertise to enable transparent, collaborative, and effective VBC program implementations.

Rachael earned her Bachelor of Science from Montclair State University and a Master of Public Administration from New York University.

You connect with Rachael in the following ways:

Website: https://www.redesignhealth.com/

Linkedin: https://www.linkedin.com/in/rachaelmcjones/

To learn more about Dr. Laura Sicola and how mastering influence can impact your success go to https://www.speakingtoinfluence.com/quickstart and download the quick start guide for mastering the three C’s of influence.

You can connect with Laura in the following ways:

LinkedIn: https://www.linkedin.com/in/drlaurasicola

LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/

YouTube: https://www.youtube.com/c/VocalImpactProductions

Facebook: Vocal Impact Productions

Twitter: @Laura Sicola 

Instagram: @VocalImpactProductions

Donors create transformations in the lives of individuals they may never meet, making the process of tracking and curating stories critical for maintaining donor relationships in the non-profit world. This week Laura speaks with Dave Rowan who explores how he communicates the transformative powers of donors in a way that showcases change and conveys the emotional value of stakeholder investments.  

Here are a few things you’ll learn during this conversation:

• How BLOCS created a beacon of hope for the community
• Why data is critical to the transformative storytelling process
• How to make stories resonate
• Advice for adjusting your approach when speaking to different stakeholders
• How to bounce back after making a mistake during a live presentation

During the 24-Hour Influence Challenge Dave encourages you to volunteer your time and take note of how that investment of time impacts you.

About Dave Rowan:

Dave Rowan joined BLOCS in September 2019 as the Chief Executive Officer. Rowan has over 30 years of experience in the Sports and Entertainment industries. Most recently, Rowan served as Chief Operating Officer of the National Lacrosse League (2016-2019), and previously served as the Executive Vice President and Chief Revenue Officer of the Philadelphia Union (2010-2016).

Notably, Rowan made his mark as Vice President of Corporate Sales and Service for the Eagles in 1998 and played a major role in closing one of the largest stadium naming rights deals in NFL history with Lincoln Financial Group, as well as the largest deal for a team practice facility with NovaCare Rehabilitation. His department continued to thrive during the inaugural season of Lincoln Financial Field, establishing the Eagles as one of the top revenue-producing teams in the NFL.

Rowan spent three seasons as the Director of Corporate Sales for the Jacksonville Jaguars, where he helped to develop the corporate sales plan for the team in its first year of existence. Rowan’s Staff quickly established the Jaguars as the model for future NFL Expansion in revenue generation and event creation. Rowan developed the Jaguars Training Camp as a business model that is now in place for most NFL teams.

You can learn more about BLOCS here: https://www.blocs.org/

To learn more about Dr. Laura Sicola and how mastering influence can impact your success go to https://www.speakingtoinfluence.com/quickstart and download the quick start guide for mastering the three C’s of influence.

You can connect with Laura in the following ways:

LinkedIn: https://www.linkedin.com/in/drlaurasicola

LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/

YouTube: https://www.youtube.com/c/VocalImpactProductions

Facebook: Vocal Impact Productions

Twitter: @Laura Sicola 

Instagram: @VocalImpactProductions

If fear has been stopping you from sharing your story with others, you won’t want to miss this episode. Today Laura is sitting down with the most influential guests of 2022 to explore why their episodes made such an impact, landing in the top 100 and top 200 rankings on Apple podcasts. Listen in as Cindy Lewis, Dana Reyngoudt, and Kathy Govier discuss how they prepared to share their stories, what they learned from being vulnerable and honest during their conversations, and how you can challenge yourself to be a better storyteller.

Here are a few things you’ll learn during this conversation:

• Why telling personal stories makes you more relatable
• How to beat imposter syndrome by finding commonalities between you and your audience
• Why leaders struggle with making their message relatable
• Three questions you can ask to get better feedback
• Why being a podcast guest should be on your bucket list

About Cindy Lewis:

Cindy Lewis is CFO at Coho Partners, Ltd., a $10B investment management firm whose goal is to generate a pattern of returns that offers protection in down markets and competitive returns in up markets.

You can connect with Cindy in the following ways:

Website: www.cohopartners.com

Linkedin: https://www.linkedin.com/in/cindytlewis/

About Dana Reyngoudt:

As Vice President of Partner Marketing for NBC Universal, Dana develops and executes marketing campaigns for the company’s broadcast and cable networks that drive value for distribution partners.

You can connect with Dana on LinkedIn: https://www.linkedin.com/in/dana-reyngoudt-5a6ba97/

Learn more careers at NBC Universal here: https://www.nbcunicareers.com/careers

About Kathy Govier:

Kathy is an accomplished, senior marketing leader with more than 20 years of experience across large, publicly-traded organizations as well as mid-sized, privately held, family-owned companies.

You can connect with Kathy in the following ways:

Website: https://www.geppifamilyenterprises.com

Linkedin: https://www.linkedin.com/in/kathygovier/

To learn more about Dr. Laura Sicola and how mastering influence can impact your success go to https://www.speakingtoinfluence.com/quickstart and download the quick start guide for mastering the three C’s of influence.

You can connect with Laura in the following ways:

LinkedIn: https://www.linkedin.com/in/drlaurasicola

LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/

YouTube: https://www.youtube.com/c/VocalImpactProductions

Facebook: Vocal Impact Productions

Twitter: @Laura Sicola 

Instagram: @VocalImpactProductions

Allocating corporate funds to causes can be critical for many nonprofit organizations. This week Samantha Sayward explains how an organization’s investment in nonprofit research can impact the financial future of any organization. Listen in as Laura and Samantha discuss how to share the impact of participating in a solution, being accountable for your actions as a leader, and how the Alzheimer’s Association navigates the complex relationships between stakeholders

Here are a few things you’ll learn during this conversation:

• The difference between transformational and transactional relationships
• How to listen to and receive critical feedback
• Why leaders should be open and transparent when making decisions
• How to be respected as a person and not as a title
• Navigating the transition from military to corporate leadership

During the 24-Hour Influence Challenge, Samantha encourages you to be open to feedback by asking your team three questions: what would you like me to do more of? What would you like me to do less of? What would you like me to do differently?

Samantha Sayward is the Senior Walk Director for the Alzheimer's Association Delaware Valley Chapter. Samantha has worked in the non-profit industry for over 6 years- with her primary role being in development. Samantha became aware of the Alzheimer's Association when her grandmother was diagnosed with Dementia in 2016. She participated in the Walk to End Alzheimer's - the Alzheimer's Association flagship event and has been walking ever since. Prior to her work at the Alzheimer's Association and other non-profits, Samantha served in the U.S. Navy for 5 1/2 years as a Hospital Corpsman (CORE-MAN). Samantha also serves on the board for USA Dodgeball and owns her own sports league in Philadelphia.

You can learn more about the Walk to End Alzheimer’s at www.alz.org

To learn more about Dr. Laura Sicola and how mastering influence can impact your success go to https://www.speakingtoinfluence.com/quickstart and download the quick start guide for mastering the three C’s of influence.

You can connect with Laura in the following ways:

LinkedIn: https://www.linkedin.com/in/drlaurasicola

LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/

YouTube: https://www.youtube.com/c/VocalImpactProductions

Facebook: Vocal Impact Productions

Twitter: @Laura Sicola 

Instagram: @VocalImpactProductions

Navigating the needs of a team of independent contractors requires clarity and simplicity. This week Charles Stiles shares how he works with a large pool of independent talent, managing expectations and aligning their goals to the individual businesses they serve. Listen in as Laura and Charles discuss how Mystery Shoppers help businesses stay customer focused, how Charles manages individual and organizational goals, and why positive conversations are the cornerstone to long-term success

Here are a few things you’ll learn during this conversation:

• The importance of helping customers understand the costs of services
• How to build trust by communicating challenges to your audience
• Why leadership has a responsibility to disengage from negative communication
• How to handle difficult situations that involve multiple team members
• The KISS strategy for communicating with clients

During the 24-Hour Influence Challenge, Charles encourages you to identify and correct any negative comments as you speak them, creating a positive influence on those around you.

Charles Stiles owned, managed, and grew numerous retail gourmet food and gift shops with world-class customer service. In 1996, his success led to the creation of one of the most respected and comprehensive mystery shopping and business evaluation companies in North America. In 2014, BES acquired two of the most notable brands in the industry (Customer 1st and BMA). They service a growing cadre of national and international clients, such as Disney, Microsoft, YMCA, and many more.

As the host of Food Network’s Mystery Diners, he continues to elevate the customer service evaluation industry by bringing awareness to the importance of customer service to business success. Charles speaks nationally on customer service and culture-building topics to leaders and the media. Charles has been an active member of the Mystery Shopper Providers Association (MSPA), since 2001. Over the years, he’s served on the executive board of directors including President of MSPA Americas, President of MSPA Global, and still holds a chair on the board of directors at large.

You can learn more at: www.mysteryshopperservices.com

To learn more about Dr. Laura Sicola and how mastering influence can impact your success go to https://www.speakingtoinfluence.com/quickstart and download the quick start guide for mastering the three C’s of influence.

You can connect with Laura in the following ways:

LinkedIn: https://www.linkedin.com/in/drlaurasicola

LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/

YouTube: https://www.youtube.com/c/VocalImpactProductions

Facebook: Vocal Impact Productions

Twitter: @Laura Sicola 

Instagram: @VocalImpactProductions

When politicians take the stage, there’s more at stake than votes. This week Laura breaks down the influential aspects of a political debate and what we can learn as speakers and leaders from candidates and their arguments. Listen in as Laura shares how she evaluates individual speakers, what to look for in a strong debate candidate, and how she will be analyzing the debate between PA political candidates John Fetterman and Mehmet Oz.

Here are a few things you’ll learn during this conversation:

• How phrasing, body language, and speech impact personal impressions
• What qualities you should focus on sharing during a debate
• How to show your individuality while making your point
• Three channels of communication your presentation needs
• The difference between debate and persuasion

You can find Laura’s full analysis of the debate at www.vocalimpactproductions.com

To learn more about Dr. Laura Sicola and how mastering influence can impact your success go to https://www.speakingtoinfluence.com/quickstart and download the quick start guide for mastering the three C’s of influence.

You can connect with Laura in the following ways:

LinkedIn: https://www.linkedin.com/in/drlaurasicola

LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/

YouTube: https://www.youtube.com/c/VocalImpactProductions

Facebook: Vocal Impact Productions

Twitter: @Laura Sicola 

Instagram: @VocalImpactProductions

Clarity and candor are the cornerstones of any great conversation, but for the CIA they are the critical link between information and policymakers. This week Jennifer Ewbank shares how her role in Digital Innovation at the CIA helps carry technical conversations for stakeholders across the agency, breaking down barriers and building trust at all levels. In this conversation Laura and Jennifer discuss understanding the pressure stakeholders are under, getting out of your way to create change, and the role of cybersecurity in leadership.

Here are a few things you’ll learn during this conversation:

• How to be an authentic leader and develop trust within a team
• Why imposter syndrome is a leadership issue among women and men
• How proving yourself can cause barriers instead of partnerships
• Strategies for assessing and conveying the risks of a message
• Jennifer’s best advice for learning a new language

During the 24-Hour Influence Challenge, Jennifer encourages you to create allies by sharing information. You can do this by choosing a busy day on your calendar and taking a moment after each engagement to think about what you learned and who could benefit from that information.

About Jennifer Ewbank:

Jennifer Ewbank is the Deputy Director of CIA for Digital Innovation, responsible for accelerating the development and integration of digital and cyber capabilities across all of CIA’s mission areas, to include enterprise information technology, cyber security, cyber operations and analysis, data strategy and artificial intelligence, open source collection, and reporting, as well as building the digital acumen of the CIA workforce through training and education. As the Agency’s de facto Chief Digital Officer, Ms. Ewbank oversees the Digital C-Suite roles of Chief Information Officer, Chief Information Security Officer, and Chief Data Officer.

A career federal government official, Ms. Ewbank has 35 years of experience, initially as a Foreign Service Officer with the State Department, and more recently with the CIA, primarily in the Directorate of Operations, where she has held key leadership positions and served the bulk of her career abroad, to include four tours as Chief of Station. In one of Ms. Ewbank’s previous leadership roles, she was responsible for leading CIA’s engagement with the US private sector and academia. 

You can connect with Jennifer in the following ways:

Jennifer's LinkedIn: https://www.linkedin.com/in/jennifer-ewbank

The CIA's LinkedIn https://www.linkedin.com/company/central-intelligence-agency

You can listen to The Langley Files here: https://podcasts.apple.com/us/podcast/the-langley-files-a-cia-podcast/id1645885248

To learn more about Dr. Laura Sicola and how mastering influence can impact your success go to https://www.speakingtoinfluence.com/quickstart and download the quick start guide for mastering the three C’s of influence.

You can connect with Laura in the following ways:

LinkedIn: https://www.linkedin.com/in/drlaurasicola

LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/

YouTube: https://www.youtube.com/c/VocalImpactProductions

Facebook: Vocal Impact Productions

Twitter: @Laura Sicola 

Instagram: @VocalImpactProductions

Creating a workforce of individuals devoted to local and international issues is critical for global companies that want to impact meaningful change in the world. This week Dr. Shannon Hader shares how the School of International Service at American University in Washington D.C. is merging scholarship with big thinking to create a generation of leaders that can handle hot topics, stay adaptable in leadership positions, and make critical decisions under pressure.

Here are a few things you’ll learn during this conversation:

• How to handle emotional conversations as a leader
• Why global companies value a workforce concerned with foreign policy
• How setting an example as a leader could backfire
• Strategies for setting the tone of professional relationship
• Why recognition is an effective strategy for building trust in your workplace culture

During the 24-Hour Influence Challenge, Dr. Hader encourages you to ask three people on your team about the invisible work they do and why it’s important. This conversation will reveal a deeper understanding of the roles of others and how they relate to your own work.

About Dr. Shannon Hader:

Dr. Shannon Hader is the dean of American University's School of International Service in Washington, DC. Dean Hader is a public health physician who has worked across research, program, policy, and politics, and in a diversity of challenging situations from rural Mississippi to rural Russia, emphasizing accountability, scale, and impact for sustainable responses from Washington, DC to Zimbabwe.

You can connect with Dr. Hader in the following ways:

Twitter: https://twitter.com/shannonhader?lang=en

Website: https://www.american.edu/sis/

To learn more about Dr. Laura Sicola and how mastering influence can impact your success go to https://www.speakingtoinfluence.com/quickstart and download the quick start guide for mastering the three C’s of influence.

You can connect with Laura in the following ways:

LinkedIn: https://www.linkedin.com/in/drlaurasicola

LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/

YouTube: https://www.youtube.com/c/VocalImpactProductions

Facebook: Vocal Impact Productions

Twitter: @Laura Sicola 

Instagram: @VocalImpactProductions

What makes a lasting impression on an audience? This week Laura reveals the truth behind “infotainment” and how to engage and influence your audience in a memorable way. Listen in as she explores how infotainment raises your game, how to help people focus on what you have to say, and why people WANT to listen to what you have to say.

Here are a few things you’ll learn during this conversation:

• The difference between a captive and captivated audience
• What personality can add to your presentation
• The right kind of surprises to make your presentations engaging
• Secrets to delivering your content confidently
• How to overcome the fear of presenting and influence your audience

To learn more about Dr. Laura Sicola and how mastering influence can impact your success go to https://www.speakingtoinfluence.com/quickstart and download the quick start guide for mastering the three C’s of influence.

You can connect with Laura in the following ways:

LinkedIn: https://www.linkedin.com/in/drlaurasicola

LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/

YouTube: https://www.youtube.com/c/VocalImpactProductions

Facebook: Vocal Impact Productions

Twitter: @Laura Sicola 

Instagram: @VocalImpactProductions

When you have conversations with your team, are you looking to understand information or control the situation? According to HR expert Nathan Peirson, intention and authenticity are critical for engaging individuals and having meaningful conversations. This week Laura and Nathan discuss how leaders can put greater intentions behind their conversations and focus on engagement in order to drive performance and outcomes.

Here are a few things you’ll learn during this conversation:

• How to help virtual employees get excited about the organization
• The impact of engaging team members vs. commanding and controlling them
• How to assess exactly what your stakeholders need to know
• Why Nathan is focused on “building buy-in” with every conversation
• How to empower leaders to engage their teams

During the 24-Hour Influence Challenge, Nathan inspires you to assess the effectiveness of your communication and create a routine follow-up process to track your growth.

Nathan Peirson is Paycor’s Senior Vice President of Experience & Talent, where he oversees Paycor’s Talent, Culture, Experience, and HR Business Partner functions. He’s passionate about talent, leadership, and culture and about building an inclusive environment where all Associates can reach their fullest potential.

You can connect with Nathan via Linkedin: https://www.linkedin.com/in/nathan-peirson-5b48a29/

To learn more about Dr. Laura Sicola and how mastering influence can impact your success go to https://www.speakingtoinfluence.com/quickstart and download the quick start guide for mastering the three C’s of influence.

You can connect with Laura in the following ways:

LinkedIn: https://www.linkedin.com/in/drlaurasicola

LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/

YouTube: https://www.youtube.com/c/VocalImpactProductions

Facebook: Vocal Impact Productions

Twitter: @Laura Sicola 

Instagram: @VocalImpactProductions