Speaking to Influence

This week in the second part of a podcast episode discussing how to deal with uncertain times as both the leader who may be delivering a message as well as the person receiving it by Dr. Laura Sicola and Vocal Impact Productions. 

You can listen to the first episode here: https://omny.fm/shows/speaking-to-influence/how-to-inspire-in-uncertain-times-part-i

Here are a few things that you will learn in this episode:

• How you can set the tone of a conversation with empathy as well as calmness.
• Sharing how to prepare with communications in uncertain times and whether or not there is a message to give.
• Understanding what the three degrees of impact are.
• Knowing how important the first sixty seconds are and how to maximize that time.

You can connect with Laura in the following ways:

• LinkedIn: https://www.linkedin.com/in/drlaurasicola
• LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/
• YouTube: https://www.youtube.com/c/VocalImpactProductions
• Facebook: Vocal Impact Productions
• Twitter: @LauraSicola
• Instagram: @VocalImpactProductions
• Website: https://speakingtoinfluence.com/podcast/
• Laura’s Online Course: virtualinfluence.today

This week in the first part of a podcast episode discussing how to deal with uncertain times as both the leader who may be delivering a message as well as the person receiving it by Dr. Laura Sicola and Vocal Impact Productions. 

Here are a few things that you will learn in this episode:

• How you can set the tone of a conversation with empathy as well as calmness.
• Sharing how to prepare with communications in uncertain times and whether or not there is a message to give.
• Understanding what the three degrees of impact are.
• Knowing how important the first sixty seconds are and how to maximize that time.

You can connect with Laura in the following ways:

• LinkedIn: https://www.linkedin.com/in/drlaurasicola
• LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/
• YouTube: https://www.youtube.com/c/VocalImpactProductions
• Facebook: Vocal Impact Productions
• Twitter: @LauraSicola
• Instagram: @VocalImpactProductions
• Website: https://speakingtoinfluence.com/podcast/
• Laura’s Online Course: virtualinfluence.today

This is Part Two the first two part podcast by Dr. Laura Sicola and Vocal Impact Productions, Laura is joined by Nikelle King and Rachael Jones to discuss the incredible communication skills of Rev. Dr. Martin Luther King, Jr. 

If you missed Part 1 you can find that in Episode 139 of Speaking to Influence.

Here are a few things that you will learn in this episode:

• How Dr. King used repetitive phrases in his speeches to leave his audiences remembering key points of his speeches.
• Sharing Dr. King’s speeches and writings to understand how those skills inspired an entire generation. 
• Understanding the power of Dr. King’s storytelling and the empathy that he generated.
• Dr. King’s use of imagery and analogies that added to his long standing reputation as a “master of communication.”

One of the speeches that was shared in this episode was Dr. King’s visit to Barratt Junior High School in Philadelphia, PA in October 1967.  In a short speech by Dr. King’s standards, the 20 minute speech was breathtaking.  We encourage you to visit: https://bit.ly/3QFn4TH and check it out.

About Nikelle King:

Nikelle King is a Strategic Growth leader with Google Cloud. She is responsible for driving growth and expansion efforts within global enterprise, helping organizations to digitally transform and innovate at scale with Google Cloud technologies. As a lifelong New Jerseyan, Nikelle is a champion for DEI in tech and has fostered programs & partnerships to drive DEI at scale. When Nikelle is not working or mentoring, she finds joy in nurturing her family - a wife of 20 years and mother to a 9.5 year old son.

About Rachael Jones:

Rachael Jones is an award-winning healthcare executive, thought leader in advancing Value-Based Care, and self-proclaimed “healthcare analytics nerd” adept in telling stories with data.

As a deep Value-Based Care expert, her distinguished career spans over 25 years in senior leadership roles for some of the largest health insurers and healthcare IT solutions providers in the U.S including Cotiviti, Anthem, HealthFirst, and the TriZetto Group.

You can connect with Nikelle in the following ways:

• LinkedIn: https://www.linkedin.com/in/nikelleking/

You can connect with Rachael in the following ways:

• LinkedIn: https://www.linkedin.com/in/rachaelmcjones/
• LinkedIn Business Page: https://www.linkedin.com/company/redesign-health/
• Website: https://www.redesignhealth.com/

You can connect with Laura in the following ways:

• LinkedIn: https://www.linkedin.com/in/drlaurasicola
• LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/
• YouTube: https://www.youtube.com/c/VocalImpactProductions
• Facebook: Vocal Impact Productions
• Twitter: @LauraSicola
• Instagram: @VocalImpactProductions
• Website: https://speakingtoinfluence.com/podcast/

This week in the first two part podcast by Dr. Laura Sicola and Vocal Impact Productions, Laura is joined by Nikelle King and Rachael Jones to discuss the incredible communication skills of Rev. Dr. Martin Luther King, Jr. 

Here are a few things that you will learn in this episode:

• How Dr. King used repetitive phrases in his speeches to leave his audiences remembering key points of his speeches.
• Sharing Dr. King’s speeches and writings to understand how those skills inspired an entire generation. 
• Understanding the power of Dr. King’s storytelling and the empathy that he generated.
• Dr. King’s use of imagery and analogies that added to his long standing reputation as a “master of communication.”

One of the speeches that was shared in this episode was Dr. King’s visit to Barratt Junior High School in Philadelphia, PA in October 1967.  In a short speech by Dr. King’s standards, the 20 minute speech was breathtaking.  We encourage you to visit: https://bit.ly/3QFn4TH and check it out.

About Nikelle King:

Nikelle King is a Strategic Growth leader with Google Cloud. She is responsible for driving growth and expansion efforts within global enterprise, helping organizations to digitally transform and innovate at scale with Google Cloud technologies. As a lifelong New Jerseyan, Nikelle is a champion for DEI in tech and has fostered programs & partnerships to drive DEI at scale. When Nikelle is not working or mentoring, she finds joy in nurturing her family - a wife of 20 years and mother to a 9.5 year old son.

About Rachael Jones:

Rachael Jones is an award-winning healthcare executive, thought leader in advancing Value-Based Care, and self-proclaimed “healthcare analytics nerd” adept in telling stories with data.

As a deep Value-Based Care expert, her distinguished career spans over 25 years in senior leadership roles for some of the largest health insurers and healthcare IT solutions providers in the U.S including Cotiviti, Anthem, HealthFirst, and the TriZetto Group.

You can connect with Nikelle in the following ways:

• LinkedIn: https://www.linkedin.com/in/nikelleking/

You can connect with Rachael in the following ways:

• LinkedIn: https://www.linkedin.com/in/rachaelmcjones/
• LinkedIn Business Page: https://www.linkedin.com/company/redesign-health/
• Website: https://www.redesignhealth.com/

You can connect with Laura in the following ways:

• LinkedIn: https://www.linkedin.com/in/drlaurasicola
• LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/
• YouTube: https://www.youtube.com/c/VocalImpactProductions
• Facebook: Vocal Impact Productions
• Twitter: @LauraSicola
• Instagram: @VocalImpactProductions
• Website: https://speakingtoinfluence.com/podcast/

This week Geoff Gross discusses how important it is to overcome most clients expectations of receiving poor service or no service at all.  Geoff shares with Laura how he overcomes this “expectation” with writing handwritten notes and making personal calls such as when he had to call a Supreme Court justice and acknowledge his company’s error.

Here are a few things that you will learn in this episode:

• How to continue to stay close to clients even when there are 300,000 of them.
• Making sure that you take the time to express your gratitude for an employee and not just assuming that the team expects to just take your word for it.
• Understanding the power of the written word.
• Creating a new hire process that makes them feel welcome from the first day.

During the 24-Hour Influence Challenge, Geoff challenges leaders that create a system for upward feedback so that employees can anonymously share feedback.

About Geoff Gross:

Geoff Gross, CEO of Medical Guardian, founded the company in 2005.  Today Medical Guardian is a leading provider of personal emergency response and connected care solutions protecting 300,000 people.

You can connect with Geoff in the following ways:

LinkedIn: https://www.linkedin.com/in/geoff-gross-2055464/

LinkedIn Business Page: https://www.linkedin.com/company/medical-guardian/

Facebook Business Page: https://www.facebook.com/MedicalGuardian/

Twitter Page: https://twitter.com/geoff_gross

Twitter Business Page: https://twitter.com/MedicalGuardian

Instagram Business Page: https://www.instagram.com/medicalguardian/

Website: https://www.medicalguardian.com/

You can connect with Laura in the following ways:

LinkedIn: https://www.linkedin.com/in/drlaurasicola

LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/

YouTube: https://www.youtube.com/c/VocalImpactProductions

Facebook: Vocal Impact Productions

Twitter: @LauraSicola

Instagram: @VocalImpactProductions

Website: https://speakingtoinfluence.com/podcast/

This week Kelley Morse shares the communication strategies that allow her to connect with leaders and employees, helping them put the puzzles pieces together. Listen in as Laura and Kelley discuss how to give constructive feedback, understanding how the audience wants to be involved in presentations, and why your team should be trusted to learn from their mistakes.

Here are a few things you’ll learn during this episode:

• How to make your employees feel like they’ve been heard
• The importance of learning to delegate
• The difference between commanding and demanding respect
• Why there’s no such thing as neutral communication
• Kelley’s strategy for giving constructive feedback

During the 24-Hour Influence Challenge Kelley encourages you to find a small task and complete it, giving yourself a fresh start for the new year.

About Kelley Morse:

Kelley Morse is the SVP, Human Resources, responsible for leading the DE&I, talent acquisition, people operations and HR business partnering functions, as well as overseeing the development and launch of impactful, employee-friendly programs across Bullhorn. Prior to joining the team, Kelley has spent her career partnering with business leaders to build out modern people programs and approachable teams at high-growth startups, including ConcertAI and Flywire. She has an MBA from Suffolk University and a B.A. in Communications from Gustavus Adolphus College.

You can learn more in the following ways:

Bullhorn LinkedIn: https://www.linkedin.com/company/bullhorn/

Instagram: @lifeatbullhorn

Website: www.bullhorn.com

Twitter: https://twitter.com/Bullhorn>
Kelley’s Linkedin: https://www.linkedin.com/in/kelley-morse-5910746/

To learn more about Dr. Laura Sicola and how mastering influence can impact your success go to https://www.speakingtoinfluence.com/quickstart and download the quick start guide for mastering the three C’s of influence.

You can connect with Laura in the following ways:

LinkedIn: https://www.linkedin.com/in/drlaurasicola

LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/

YouTube: https://www.youtube.com/c/VocalImpactProductions

Facebook: Vocal Impact Productions

Twitter: @Laura Sicola 

Instagram: @VocalImpactProductions

On today’s episode we’re ending the year on a high note and bringing forward the best 24-Hour Influence Challenges of the year. Join Laura as she curates the most important lessons taught by our guests and encourages you to take one final challenge as you head into the new year!

Here are a few things you’ll learn during this episode:

• The importance of increasing your conscious awareness
• How to be a better leader through deepening your personal connection
• Why personal and professional development is critical for long-term growth

You can listen to the full conversations mentioned in this episode here:

• Episode 115 with Virgil Sheppard: https://bit.ly/3FHajmw
• Episode 110 with Tracy Ashdale: https://bit.ly/3HX5msp
• Episode 101 with Sheriff Errol Toulon: https://bit.ly/3WAwSjA
• Episode 192 with Liz Dow: https://bit.ly/3vcKLst
• Episode 125 with Shannon Hader: https://bit.ly/3PLv2u6
• Episode 102 with Maude LeRoux: https://bit.ly/3jnUQjU
• Episode 107 with Kathy Govier: https://bit.ly/3GcPEIj
• Episode 121 with Nick Bayer: https://bit.ly/3HTzSDC
• Episode 105 with Cindy Lewis: https://bit.ly/3Vjbq1q

To learn more about Dr. Laura Sicola and how mastering influence can impact your success go to https://www.speakingtoinfluence.com/quickstart and download the quick start guide for mastering the three C’s of influence.

You can connect with Laura in the following ways:

LinkedIn: https://www.linkedin.com/in/drlaurasicola

LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/

YouTube: https://www.youtube.com/c/VocalImpactProductions

Facebook: Vocal Impact Productions

Twitter: @Laura Sicola 

Instagram: @VocalImpactProductions

This week Melinda Emerson shares how to communicate effectively as a small business owner. Listen in as Laura and Melinda discuss strategies for managing others, making the most of networking events, and how to handle your inner critic. Melinda also reveals key characteristics every entrepreneur needs to create a sustainable business.

Here are a few things you’ll learn during this conversation:

• How to adjust your communication style for different employees
• Qualities to look for in potential business relationships
• The most expensive fears that are costing you business deals
• How to delegate through communication
• The top questions to ask yourself before starting a business

About Melinda Emerson:

Melinda F. Emerson, “SmallBizLady” is America’s #1 Small Business Expert. She is a bestselling author, keynote speaker, and marketing expert. As CEO of Quintessence Group, her marketing consulting firm serves Fortune 500 brands that target small businesses. Her advice is widely read, reaching more than 3 million entrepreneurs weekly online. She has an online school www.smallbizladyuniversity.com and hosts The Smallbizchat Podcast. She is the bestselling author of Become Your Own Boss in 12 Months.

You can connect with Melinda in the following ways:

Linkedin: https://www.linkedin.com/company/melinda-emerson-smallbizlady/

Website: https://succeedasyourownboss.com/

To learn more about Dr. Laura Sicola and how mastering influence can impact your success go to https://www.speakingtoinfluence.com/quickstart and download the quick start guide for mastering the three C’s of influence.

You can connect with Laura in the following ways:

LinkedIn: https://www.linkedin.com/in/drlaurasicola

LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/

YouTube: https://www.youtube.com/c/VocalImpactProductions

Facebook: Vocal Impact Productions

Twitter: @Laura Sicola 

Instagram: @VocalImpactProductions

This week Peter Joniec explores the steps he’s taken to help build a successful company and the communication strategies critical for sustaining a positive workplace culture. Listen in as Laura and Peter discuss handling hot-button topics with stakeholders like the recession and inflation, how Peter’s team navigated the work-from-home transition during Covid, and how to integrate new people into the culture and community of an organization.

Here are a few things you’ll learn during this conversation:

• Why speed is critical for organizations to recruit top talent
• How the Jonus Group communicates while working both sides of supply and demand
• Why it’s critical to trust others for the success of the community
• The communication strategy that impacts culture most
• The leadership quality that is sure to attract the right people to your team

During the 24-Hour Influence Challenge, Peter encourages you to reach out to the people around you and speak your appreciation.

About Peter Joniec:

Peter is one of the founding partners of The Jonus Group a Specialized Recruiting firm focused on the Insurance Industry. Peter started the firm in 2012. He is a father of 3 and an avid reader.

You learn more about the Jonus Group in the following ways:

Website: https://www.jonusgroup.com/

Linkedin: https://www.linkedin.com/in/pjoniec/

Learn more about The Power of Moments book: https://bit.ly/3HnELVj

To learn more about Dr. Laura Sicola and how mastering influence can impact your success go to https://www.speakingtoinfluence.com/quickstart and download the quick start guide for mastering the three C’s of influence.

You can connect with Laura in the following ways:

LinkedIn: https://www.linkedin.com/in/drlaurasicola

LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/

YouTube: https://www.youtube.com/c/VocalImpactProductions

Facebook: Vocal Impact Productions

Twitter: @Laura Sicola 

Instagram: @VocalImpactProductions

The most challenging aspect of client communication is conveying your value and what makes you different in the marketplace. This week Marc Brownstein discusses how his agency helps businesses establish brand longevity and make them unstoppable. Listen in as Laura and Marc explore the contagious nature of being passionate about your work, why people are scared of selling, and how Marc’s agency is navigating collaboration in a hybrid world. Marc also shares how he helps his team learn from mistakes through accountability, overcommunication, and empowering them to be an expert at what they do.

Here are a few things you’ll learn during this conversation:

• How being virtual impacts the collaboration and brainstorming process
• Addressing the gap between what you say and what they hear
• How to help a client buy into an idea
• Strategies for getting and sustaining people’s attention
• Why leadership roles are responsible for the development of the company beyond the execution of tasks

During the 24-Hour Influence Challenge, Marc encourages you to choose three products you use every day and engage with their brands on social media, creating an opportunity through thoughtful dialog.

About Marc Brownstein:

Marc Brownstein is the president and CEO of Brownstein Group, the longest-running independent marketing communications agency in Philadelphia.

You learn more about the Brownstein Group in the following ways:

Website: https://www.brownsteingroup.com/

YouTube: https://www.youtube.com/c/BrownsteinGroupPhiladelphia/videos

To learn more about Dr. Laura Sicola and how mastering influence can impact your success go to https://www.speakingtoinfluence.com/quickstart and download the quick start guide for mastering the three C’s of influence.

You can connect with Laura in the following ways:

LinkedIn: https://www.linkedin.com/in/drlaurasicola

LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/

YouTube: https://www.youtube.com/c/VocalImpactProductions

Facebook: Vocal Impact Productions

Twitter: @Laura Sicola 

Instagram: @VocalImpactProductions