In this special episode of Humans at Work, we’re joined by Joanne Chenn, Strategy and Legal Operations Manager at LegalVision. Joanne shares how LegalVision is reshaping legal service delivery through tech-enabled workflows, a membership model, and practical AI implementation. We explore how LegalVision uses AI for tasks like transcription and templated call summaries, reducing admin time by up to 50%. Joanne also discusses the importance of human-centered governance, change management, and the shift in legal skillsets. She emphasises that successful AI adoption is not about flashy tools but about solving clearly defined problems, responsibly and incrementally.

Connect with Joanne Chenn and LegalVision:

• Website: LegalVision
• LinkedIn (Joanne Chenn): Joanne Chenn
• LinkedIn (LegalVision): LegalVision
• Client Contact: [email protected]; 1800 870 694