Managing container deployment is the new thing for IT and Splunk is making it easier to monitor your container deployment processes. In this theater session, see how Splunk Business Flow combined with Splunk Connect for Kubernetes can help IT administrators get immediate visibility into Kubernetes deployments to spot delays and failures.

Speaker(s)
Tom Martin, Staff Practitioner, Splunk
Matt Modestino, ITOA Practitioner, Splunk

Slides PDF link - https://conf.splunk.com/files/2019/slides/BA1529.pdf?podcast=1577146197

Product: Splunk Business Flow

Track: Business Analytics

Level: Good for all skill levels

In this session we will show you how Splunk customers around the world are using Splunk in creative ways to solve a range of challenges, from Trading Strategies to Market Abuse, and from Customer On-boarding to Customer Churn. There are no limits to what Splunk can be used for, and this session will help you get new ideas for how to deploy Splunk in your business.

Speaker(s)
Duncan Ash, AVP Global Financial Services, Splunk
Haider Al-Seaidy, Financial Services Industry Specialist, Splunk

Slides PDF link - https://conf.splunk.com/files/2019/slides/BA1321.pdf?podcast=1577146196

Product: Splunk Enterprise, Splunk Enterprise Security, Splunk Machine Learning Toolkit

Track: Business Analytics

Level: Good for all skill levels

AI and automation are fueling a new norm of digital disruption and breeding new forms of competition. To stay ahead, businesses must continuously innovate with speed and agility like never before. Learn how major companies are using Splunk powered intelligent warehouses with machine learning led inventory optimization, end to end supply chain visibility and chatbot integrations to create unprecedented business outcomes. Check out the secrets of “Rotation Masters” and how they are using AI to do things differently and drive double-digit growth.

Speaker(s)
John Matchette, Managing Director, Accenture

Slides PDF link - https://conf.splunk.com/files/2019/slides/BAS2794.pdf?podcast=1577146196

Product: Splunk Enterprise

Track: Business Analytics

Level: Good for all skill levels

Data is disrupting every industry, and tapping into dark data with applied intelligence is empowering businesses & communities to make real world impact. From enhanced consumer experiences to intelligent enterprises, the use of digital technologies powered by analytics and artifical intelligence are creating new business avenues. Learn how amanufacturing giants are using AI powered digital twins to improve their product journey from design to maintenance. Leveraging Splunk to create smart, connected products, platforms and business models that live both physically and digitally.

Speaker(s)
Arnab Chakraborty, Managing Director, Applied Intelligence – US West, Accenture

Slides PDF link - https://conf.splunk.com/files/2019/slides/BAS2795.pdf?podcast=1577146196

Product: Splunk Enterprise

Track: Business Analytics

Level: Good for all skill levels

At a major UK retail organization, we developed so many great dashboards over the years for every conceivable business area. This once sufficed, but it fuelled greater expectation in an ever harsher trading environment. Enter Peak Trade periods and the need for outcome-centered visibility across the order fulfillment process "just got real".Could Splunk Business Flow help us to uncover the actual flow, given the teams who built it are long disbanded? Could we talk "flow" when support teams align to "steps"?  What we found was data that cannot agree what an Order is. Processes which tackle different aspects of an order, sometimes in parallel or batch. Processes which fork and then merge later on. Processes which go into planned deep-freeze for days or weeks before reawakening. Data formats which are hostile. The list goes on.We take you through the thought process, share mistakes and learnings, and outline considerations/techniques to help you win in the arena of real-world data.

Speaker(s)
Paul Adams, Octamis

Slides PDF link - https://conf.splunk.com/files/2019/slides/BA1428.pdf?podcast=1577146196

Product: Splunk Business Flow

Track: Business Analytics

Level: Intermediate

Do you want to monitor call-center employee performance in Splunk? We all know Splunk does a great job with web logs and IoT devices, but could it be used to provide a meaningful Scorecard for 3000+ employees and their management? We think it can, and we would like to share our successful implementation of a Splunk Employee Metrics Dashboard. Some of the concepts include: data preparation, summary indexes, tokens, custom CSS and JavaScript, drilldowns to the details, security, and more!

Speaker(s)
Jeremy Lemley, Lead Operations Analyst, CenturyLink
Russ White, Operations Analyst II, CenturyLink

Slides PDF link - https://conf.splunk.com/files/2019/slides/BA1959.pdf?podcast=1577146196

Product: Splunk Enterprise

Track: Business Analytics

Level: Advanced

Human trafficking is one of the most egregious and lucrative crimes of modern society. Traffickers use both lawful and illicit infrastructure to conduct business, making it difficult for defenders to identify trafficking on their services.In our next innovative leap, Global Emancipation Network partnered with Splunk4Good and Accenture to develop the world’s first trafficking content classifier. We are using a Splunk powered data & analytics platform tocreate a risk scoring engine that assigns values to indicators and patterns and provides action options on flagged results to allow better decision-making for law enforcement, government, and private sector users. Learn how Splunk can turn data into robust classifiers to help save lives.

Speaker(s)
Sherrie Caltagirone, Executive Director, Global Emancipation Network
Monark Vyas, Digital Strategy Senior Manager, Accenture

Slides PDF link - https://conf.splunk.com/files/2019/slides/BAS2793.pdf?podcast=1577146196

Product: Splunk Enterprise

Track: Business Analytics

Level: Good for all skill levels

Splunk and ITSI are already loved by IT Operations and Application Support teams - but can you help your Business Operations teams love them too?Splunk’s unique approach to AIOps and monitoring empowers every organization in your enterprise – from IT to Apps to Business – to utilise the same data for multiple use cases and user communities.  Through this session, you’ll learn how to implement a logging framework that delivers across multiple channels.  Key concepts will include ingesting AWS data, ITSI KPI base searches, entity filtering, and APM techniques.  Join this session to learn how to extend your Splunk usage with business KPIs and perform sales journey analytics to grow your list of stakeholders.

Speaker(s)
Stuart Robertson, Consulting Director, iDelta

Slides PDF link - https://conf.splunk.com/files/2019/slides/BA1868.pdf?podcast=1577146196

Product: Splunk Enterprise, Splunk Cloud, Splunk IT Service Intelligence

Track: Business Analytics

Level: Intermediate

As organizations look to extend Splunk to new datasets for business process insights, it is crucial to have the right data to work with. However Splunk teams can get stuck demonstrating the value of new solutions without having data available. Some very intelligent approaches to data sampling, data preparation, and query optimization can dramatically accelerate your ability to create value from more data.  In this session, you will learn some of these techniques so you can quickly make a business case and demonstrate the value for Splunk Business Flow in your organization.

Speaker(s)
Martin Senebald, COCUS AG
Dirk Beerbohm, Senior Sales Engineer, Splunk

Slides PDF link - https://conf.splunk.com/files/2019/slides/BA1130.pdf?podcast=1577146196

Product: Splunk Enterprise, Splunk Cloud, Splunk Business Flow

Track: Business Analytics

Level: Good for all skill levels

As one of the largest transportation providers in the world, Deutsche Bahn is eager to understand the customer experience of its passengers interacting with its agents. Driving greater sales requires highly efficient engagement with call center agents. However, efficiencies can be hard to understand and measure with so many call center interactions. DB Systel Gmbh, the IT services arm of Deutsche Bahn, uses Splunk Business Flow to quickly map thousands of customer experiences to understand opportunities for improving efficiencies. In this session, learn how Deutsche Bahn is able to operate a more efficient call center and drive greater passenger sales using the fast and flexible insights of Splunk Business Flow.

Speaker(s)
Ilario Angilletta, Consultant, Deutsche Bahn
Oliver Kempf, Founder & Product Owner Process Mining, Deutsche Bahn

Slides PDF link - https://conf.splunk.com/files/2019/slides/BA1191.pdf?podcast=1577146196

Product: Splunk Enterprise, Splunk Business Flow

Track: Business Analytics

Level: Beginner