DevOps adoption requires high performing teams. One of the biggest challenges organizations have when adopting a DevOps framework is how to get early wins, get value early in the process, and overcome plateaus in adoption. These improvements are typically achieved through the use of automation, improved responsiveness, better situational awareness, and increased sharing between teams. As you will see in this session, Splunk easily sits in the middle of all of this.

Speaker(s)
Josh Atwell, Sr Technology Advocate, Splunk

Slides PDF link - https://conf.splunk.com/files/2019/slides/IT1717.pdf?podcast=1577146243

Business General Aviation (BGA) relies on multiple critical communications services, operating in flawless concert, for a safe and successful flight.  In-Flight Connectivity (IFC) is a critical BGA cabin service driving the industry. Learn how SatCom Direct is using Splunk to capture and cross-correlate live KPI feeds from various sources such as aircraft flight dynamics, satellites and ground stations to provide the ultimate in-air experience from a single aircraft to an entire managed fleet. Armed with Splunk, Satcom Direct can immediately detect and work to restore any service impacting events and from the same data, develop improved insights for ongoing performance enhancements. From the executive suite to the operations battleground, come learn how Splunk leverages data and insights at the speed of flight.

Speaker(s)
Q Damiano, Sr. Engineer, Systems Architecture, Satcom Direct
Bill Babilon, USAF Account Executive and Splunk Solutions Architect, Splunk
Paul Jeffery, Senior Sales Engineer, Splunk

Slides PDF link - https://conf.splunk.com/files/2019/slides/IOT1937.pdf?podcast=1577146243

Splunk Insights platform supporting AIB Digital Transformation on the journey to AIOps. This presentation will outline the payments business and technology strategy, steps, challenges, and benefits AIB has realized leveraging Splunk and IT Service Intelligence to deliver:* Payments end-to-end business activity monitoring, including payment-level integrity checking, trends, and performance against time critical cut offs; and* Mobile and Payment App “live” health monitoring using Splunk ITSI for predictive service insights into business, application, and inframetrics, including OS and Oracle health diagnostics.AIB is using Splunk ITSI to monitor service health across the stack and will share examples where health degradation of critical services was highlighted, allowing AIB to intervene in time and resolve the issue before a critical incident occurred.

Speaker(s)
Damien Perrem, Head of Technology - Payments Platforms, AIB
Garvan Power, Middleware Senior Technical Lead, AIB

Slides PDF link - https://conf.splunk.com/files/2019/slides/IT1648.pdf?podcast=1577146242

AIOps platforms utilize big data, modern machine learning, and advanced analytics technologies to directly and indirectly enhance IT Operations functions. This session shows how to leverage Splunk IT Service Intelligence (ITSI) and the Machine Learning Toolkit (MLTK) to build a basic, self-learning recommendation engine. Your Operations Center will reap the benefits from having assisted recovery input, but this session does not stop there. It also will show you how to fully automate the recovery. If you have AIOps initiatives on your radar come on and participate in this session

Speaker(s)
Martin Wiser, ITOA Practitioner, Splunk
Pierre Brunel, Staff Sales Engineer, Splunk

Slides PDF link - https://conf.splunk.com/files/2019/slides/IT1119.pdf?podcast=1577146242

This session dives deep into event analytics deployments and how to execute them. From data onboarding to event consolidation and event reduction, this session covers proven strategies and tips and tricks to show you how to approach replacing an existing Event Management Systems while avoiding information overload for your operations staff. If you want to move off your legacy MoM and replace it with Splunk's IT Service Intelligence you don't want to miss this!

Speaker(s)
Martin Wiser, ITOA Practitioner, Splunk
Alok Bhide, Director of Product Management, Splunk

Slides PDF link - https://conf.splunk.com/files/2019/slides/IT1118.pdf?podcast=1577146242

Producing meaningful, trusted alerts is the holy grail of any IT service monitoring tool, yet the road to get there is winding and perilous. While Splunk IT Service Intelligence is uniquely suited to convert machine data into actionable alerts, how to design your ITSI deployment to effectively produce, maintain, and scale alerts isn't obvious, until now! In this talk, we'll walk you through the alerting strategy GEHA implemented in conjunction with Splunk to achieve meaningful alerts show you a highly streamlined design that you can replicate in your deployment.

Speaker(s)
Matt Hasty, Sr. Engineer, GEHA
Jeff Wiedemann, Staff SE and ITSI Master, Splunk

Slides PDF link - https://conf.splunk.com/files/2019/slides/IT1514.pdf?podcast=1577146242

As Splunk Enterprise becomes more critical to organizations and business functions, it becomes crucial to maximize the uptime of the service. We'll talk about general principles of resiliency/high availability and disaster recovery, and how they apply to a Splunk deployment. We'll also discuss the various mechanisms for implementing them, levels of availability, relative advantages, and the costs of each.

Speaker(s)
Sean Delaney, Principal Architect, Splunk
Justin Hardeman, Platform Architect - Sales Engineering, Splunk

Slides PDF link - https://conf.splunk.com/files/2019/slides/FN2067.pdf?podcast=1577146242

Splunk’s new, cloud native architecture SmartStore simplifies Indexer maintenance by 10X by disaggregating compute from storage. Learn how SmartStore with Pure Storage FlashBlade delivers dynamic scaling, storage efficiency and high performance to accelerate operational intelligence and security management. This session will cover new capabilities enabled by SmartStore, performance considerations and deployment best practices.

Speaker(s)
Vaughn Stewart, Pure Storage

Slides PDF link - https://conf.splunk.com/files/2019/slides/FN2529.pdf?podcast=1577146242

"Did we just lose ALL our knowledge objects? Do you know how much time and energy that was?" After a destructive resync, Paychex lost two months of its knowledge object creations/modifications. We learned to be prepared if it were to ever happen again. How? It's easier than you might think, and you don't have to be an admin. You’ll learn how to proactively save your work (dashboards, reports, data models, MLTK experiments, ITSI glass tables, macros, views, etc.) and audit changes when they occur. You will leave the session knowing how to manage the ever-increasing amount of things you create. You'll also have solutions that can save you time and effort from having to recreate lost/modified objects, including how to restore service faster. You also will come away with peace of mind knowing that you can take control of safeguarding and protecting your work, thereby covering your assets when a disaster happens.

Speaker(s)
Dustin Marling, Splunk App Developer, Paychex
Eric Favreau, Service Health Operations Analyst, Paychex

Slides PDF link - https://conf.splunk.com/files/2019/slides/FN1315.pdf?podcast=1577146242

Do you need to support thousands of people every day logging into your organization’s web applications? Customer service is important to Penn State University (PSU), and Splunk ITSI offered the perfect solution for health monitoring and data sharing between executive management and subject matter experts within the WebAccess team. At PSU, WebAccess is the Single Sign-On (SSO) solution supporting over 140,000 students, facility, and staff. ITSI’s Service Analyzer showcases the relationships among various SSO components: Active Directory, CoSign, Duo Two-Factor Authentication (2FA), Lightweight Directory Access Protocol (LDAP), Kerberos, and Shibboleth. Join us and learn how ITSI pioneered the recipe for PSU to isolate root cause slicing deep dives and allowed management to analyze performance on a glass table. Splunk’s ITSI continues to deliver valuable insights from back end systems to front end user interfaces, improving customer service.

Speaker(s)
Christina Miceli, Splunk System Design Engineer, Penn State University
Sandy Leon, Sales Engineer, Splunk

Slides PDF link - https://conf.splunk.com/files/2019/slides/IT1670.pdf?podcast=1577146242